Minix Giovanni’s II

+1 740-858-6636

21430 OH-73, West Portsmouth, OH 45663 United States of America

Open Today: -

Quick Facts About Minix Giovanni’s II

Minix Giovanni’s II is a restaurant with various strengths and weaknesses, as highlighted by the comments provided. This analysis will explore both aspects in detail, providing a comprehensive overview of the establishment.

Starting with the strengths, one recurring theme is the positive dining experience that customers have had. Many individuals praise the atmosphere and staff, describing it as "like eating with family" and highlighting the friendly nature of the team. This indicates that the restaurant creates a welcoming and enjoyable environment for its patrons. Additionally, the comment mentioning the "fabulous" customer service and the inclusion of extra treats like Tootsie rolls and crackers in the carryout bag suggests that the restaurant goes above and beyond to please its guests and provide exceptional service.

Furthermore, the presence of specific menu items that customers rave about is another strength of the establishment. Both the pizza and footlong hotdogs are highly praised, with one customer even stating that they are the best. This indicates that Minix Giovanni’s II has successfully developed particular dishes that are popular and well-received by its clientele. The consistency of positive reviews for these items suggests that they are a standout feature of the restaurant.

On the other hand, Minix Giovanni’s II also faces several weaknesses that have been pointed out in the comments. One major issue is the quality of some of the food items. Customers have mentioned that the hot ham and cheese sub tasted gross and was inedible, while the Italian sub was overcooked. Furthermore, the pizza was described as overcooked and burnt. These criticisms indicate a lack of attention to food preparation and quality control. These issues can lead to customer dissatisfaction and a negative dining experience, making it important for the restaurant to address these concerns to maintain its reputation.

Another weakness highlighted in the comments is the inconsistency of the restaurant's hours. One customer mentioned that they wish the restaurant would adjust its hours to cater to customers who may want to order later in the day. This indicates that Minix Giovanni’s II may have limited operating hours, which can be inconvenient for potential diners. It is essential for the restaurant to consider accommodating various schedules to attract and retain customers effectively.

Additionally, the comments reveal problems with communication and customer service. There are reports of difficulties in reaching the store and feeling like a burden when interacting with the staff. One customer even mentioned that if they don't answer the delivery, the restaurant calls the law enforcement, creating an unnecessary inconvenience for the customers. These issues with communication and customer service can create a negative impression of the restaurant and deter potential patrons from visiting.

In conclusion, Minix Giovanni’s II has both strengths and weaknesses. The positive aspects include the welcoming atmosphere, friendly staff, and popular menu items. However, the weaknesses of the restaurant are evident in the negative comments regarding food quality, inconsistent hours, and poor communication/customer service. To improve, the restaurant should focus on addressing these weaknesses by ensuring consistent food quality, expanding operating hours, and enhancing communication with customers. By doing so, Minix Giovanni’s II can build upon its strengths and create a more satisfying dining experience for its patrons.

Best TL Reviews

We got subs and pizza. The hot ham and cheese sub tasted gross and was not edible. The Italian sub was overcooked. The pizza was not very good either, it was way overcooked and burnt. Would not recommend!

Ive been eating here for a long time and I enjoy the food but I wish they would adjust the hours so if they are closed and don't open till later then they need to let people know so they can order later or order someplace else.

Best pizza and footlong hotdogs. It is like eating with family ,everyone is fabulous.

Don't order from here. If you do and they deliver and you don't answer they call the law on you over food you haven't even paid for yet or gotten.

First time trying. We're from the Kentucky side, we will definitely be ordering here from now on!!!!! Excellent customer service! Carry out service was awesome. Even put Tootsie rolls in our carry out bag, crackers for our salads ????

Clean & cheerful atmosphere with friendly staff & pizza just the way we liked it!!

Great place to eat out

Can never get ahold of the store. And when you do they make you fell like your wasting there time. I live on the west side and I have to drive into portsmouth just to get Giovanni. ????