Nail Designs

+1 734-479-2319

19178 Fort St, Riverview, MI 48193 United States of America

Open Today: -

Quick Facts About Nail Designs

Strengths: 1. Kevin and Lee are highly recommended for their excellent nail services. They have a good understanding of their clients' needs and are skilled in their craft. 2. The salon is known for having clean and well-maintained facilities, which is important for customers who value hygiene. 3. Customers appreciate the personalized attention they receive at Nail Designs. The staff takes the time to know their regular customers by name, creating a welcoming and friendly atmosphere. 4. The salon offers a wide range of services, including manicures, pedicures, dip powder nails, and waxing. This variety allows customers to have multiple beauty treatments done in one place, saving time and effort. 5. Nail Designs has affordable prices, making it accessible to a diverse range of customers. This is especially appreciated considering the quality of service provided.

Weaknesses: 1. Jenny, one of the nail technicians, received a negative review for her poor service. The customer complained about broken nails and a rude attitude. This suggests that the quality of service provided by some staff members may be inconsistent. 2. The same customer also complained about the dirty towel she was given, which indicates a lack of attention to cleanliness and hygiene. This can create an uncomfortable and unprofessional environment for customers. 3. While Kevin and Lee received positive reviews, there is no mention of other staff members' quality of service. This suggests that the expertise and skills of the entire team may not be consistent. 4. The negative review mentioned that the technician may have filed the customer's nails too thin, resulting in breakage. This indicates a lack of attention to detail and technique, which can lead to unsatisfactory results for customers. 5. Despite the positive reviews regarding the salon's cleanliness, one customer mentioned that the complex housing the salon appears empty and dated. This may give potential customers a negative first impression, even before entering the salon. 6. While the salon offers a variety of services, there is no mention of any specialized or unique offerings. This may limit its competitive edge in attracting customers who are looking for specific nail treatments or trends. 7. Only one customer mentioned the availability of masks in the salon. While it is positive that the salon is providing this safety measure, it is unclear if this is consistently practiced or advertised to all customers.

In conclusion, Nail Designs has several strengths, including highly recommended technicians, a clean environment, and affordable prices. However, there are some weaknesses to address, such as inconsistent service quality, a lack of attention to cleanliness, and a need for more specialized offerings. Overall, customer satisfaction seems to vary depending on the technician assigned, indicating a need for improvement in training and quality control.

Best TL Reviews

Jenny trashed my nails. Shellac manicure. Within one week I have 2 broken nails. She must have filed the tops of my nails so thin that they are tearing. I normally have strong nails and this has never happened to me before. She was rude. Possibly because I asked her to change the towel out from the previous customer. The towel had large chunks of crud and nail dust on it! So In turn she did not talk to me the entire visit and wrecked my nails. Maybe she was having a bad day, but don’t take it out on your customers that call ahead and have an appointment. sad day. I won’t be back.

Kevin is my go to person for my nails, he does an awesome job. My nails last three weeks without any breakage, & that's wonderful since I own a cleaning company & constantly working in water & chemicals.

Lee is my go to for Pedicures she knows her stuff & she takes her time always asking if she's causing any pain.

Everyone here is very nice, clean salon. I'm so glad my friend told me about Nail Designs ????

I took my 6 year old daughter in for a mani/pedi and this is the first place to actually treat her as if it wasn't for a child. Sophia took her time and did a very well job. I will definitely be coming back to her for my nails at some point as well.

Best place I've been to! I highly recommend them. They are very clean and welcoming. They know many customers by name which you don't hear of often. My nails were messed up from the last place rushing and being sloppy.She took her time and fixed everything without me even asking. Very nice people! She made sure I liked everything and thanked me. I'm usually always disappointed when leaving nail salons but I'm very happy and thankful for such great service today! Definitely give them a try!

Thought I’d try this place because I’ve had enough of my former nail spa for acting privileged.

Trying this new location was well worth it. Very clean establishment, newly awesome massage chairs. Ruby did an amazing job in my toes! Very attentive, caring, gentle, thorough, neat. I will definitely be back.

Lee did an amazing job on a full set dip powder and waxing my brows and lip! She made me feel comfortable and was very nice. The whole place was clean and nice.

WOW!! My daughter and I were pleasantly surprised when we walked into this place. From the looks of the empty and dated complex you wouldn’t expect the updated salon and comfortable massage chairs. The prices were even good!!!

I've always loved this salon, mostly for their deluxe pedicures. Safe environment with masks available for customers (and for sale by the box right now).