Quick Facts About EM LASH STUDIO #4118
EM LASH STUDIO #4118 has received both positive and negative reviews from customers, each highlighting specific strengths and weaknesses of the establishment.
One significant strength of EM LASH STUDIO #4118, as mentioned by several customers, is the quality of their services. One individual commented that they were extremely happy with the results of their brow threading, tinting, and lash lift/tint. They praised the studio for their professionalism and the amazing job they did. Another customer also mentioned that they had a great experience with the lash extensions, brow color, and threading, noting that the results were satisfying and that the process was quick, taking only 20-30 minutes.
The affordability of the services provided at EM LASH STUDIO #4118 is another strength mentioned by customers. One person mentioned that the cost was very reasonable, and another individual noted that the price was affordable and worth the money. This affordability factor makes it accessible for customers who may be on a budget but still want to enjoy professional lash, brow, and threading services.
Multiple customers also praised the customer service at EM LASH STUDIO #4118. One individual commended the staff for their kindness and patience, especially since it was their first time getting their brows threaded and tinted and getting a lash lift/tint. Another customer mentioned that the studio always listens to their preferences and offers lighter tinting if needed.
However, there are also significant weaknesses brought up by some customers that need to be addressed. One customer had a negative experience where they claimed that their eyes were irritated and burned due to excessive glue during their lash appointment. They also mentioned that their eyebrows were uneven. This individual was dissatisfied with the service and refused the studio's offer to redo the treatment, feeling apprehensive about getting any further treatments due to the irritation caused.
Other customers noted instances of unprofessional behavior at the studio. One individual stated that the lash technician was 23 minutes late for their appointment and left them waiting for an additional 12 minutes. During the treatment, the technician was distracted by her children, who were screaming and crying in the background. This individual also mentioned that the technician jerked their head in positions and accidentally dropped glue on their under eye, attempting to remove it with tweezers, which caused discomfort. Furthermore, during checkout, this customer had issues with their gift card, as they were told they could only use half of it and would have to come back at a later time to use the remaining balance. These incidents were deemed unprofessional and left a negative impression on this particular customer.
Additionally, one customer mentioned a discrepancy between what was advertised and what was actually offered. They expected individual lashes but were given options for three different cluster types instead. Although the service itself was done well and quickly, it did not meet their expectations.
In conclusion, while EM LASH STUDIO #4118 has received positive reviews for their quality services, affordable prices, and customer service, there are also weaknesses cited by some customers. These weaknesses include instances of unprofessional behavior, such as distractions and mishaps during appointments, and a discrepancy between advertised and provided services. These areas are areas where EM LASH STUDIO #4118 could improve in order to maintain and enhance their reputation.
Best TL Reviews
I had such a great experience! This was my first time getting my brows threaded & tinted, and a lash lift/tint. I am so happy with the results! Thank you for being so kind and patient! You were extremely professional and did an amazing job. Highly recommend EM lash studio for your threading, tinting, and lash needs! ❤️
Lady put so much glue on my eyes my eyes are so irritated. And they burn. Refuses to give a refund. And my eyebrows are uneven. They want to redo it. My eyes are so irritated I'm not letting people who messed them up redo anything on me again. This is ridiculous!!!!! How can you run a business and mess up someone's eyes!!!!!!
23 minutes late then left me sitting in a chair for 12 minutes while she walked out of studio and had her children screaming in the back. The entire time she was leaning over my head yelling at her children while they screamed and cried. She jerked my head in positions. Dropped glue on my under eye and then tried to get it off with tweezers while pinching that area 3 times. Upon checkout I presented my 40$ gift card and she told me I had to pay half and could only use half the gift card and could come back another time and use the other half. Not the best experience for sure. Very unprofessional for this one worker.
I went last minute no appointment and received eyebrow threading/shaping and tinting as well as lash extensions. Right away. Price was affordable and I absolutely love my results. I cannot believe I waited this long. I will definitely be back again. I absolutely have been made to feel beautiful. Revised: lashes fell out in three days then rest less than a week. I’ll find someone else to do them next time.
Great experience!! Had eyelash extensions, brow color & threading. Only took 20-30 min & was super happy with the results. Cost is very reasonable too. Will definitely be a repeat customer!!????
I went there expecting individual lashes, cause when I called and asked the last who answered said “yes we do individual. Came in and had options for 3 different cluster types.
I told her okay… can I get a natural lol she say okay and gave me the smallest size, so I guess they was natural but super short.
She did a good and fast job, just not what I was expecting.
I absolutely can't say enough good things about EM LASH STUDIO located inside Shepherdsville Walmart! I've had numerous services done there, as well as my daughter and son. I have had my eyebrows shaped, tinted as well as eyelash extensions. I couldn't be more pleased with what a great job Nittie does! My eyebrows tend to be on the thin side but she always threads them, tints them and makes them look full and flawless! However out of all the services I've had done my favorite was the lash lift! I also had them tinted to add that extra wow factor and my lashes look amazing! It gives you that "I just woke up like this look!" I can't recommend enough you stop in and try some of their services! Plus the prices are very reasonable and once you go I guarantee you will be a customer for life!
I love this place , I drive all the way from Oldham County to see them. What I love about them is , they listen. I tell them too dark and they offer lighter (,eyebrows ) tinting .
Really good people and always ready. This is why I drive an hour or so . Good people. Easy to talk to. I'll keep coming back. Thanks guys . Looking fresh!
P.s. I really like how the lady tries to keep it natural (brows) and (lashes) . ???? thanks guys!
Place Pictures
EM LASH STUDIO #4118 Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Restroom
-
Wi-Fi
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
1. City Nails
2. Beauty Bar