Quick Facts About Stephanie Nail Salon
Stephanie Nail Salon has a mix of positive and negative comments, which provide insight into both their strengths and weaknesses.
Starting with the strengths, many customers have had great experiences at Stephanie's Nails. They have praised both the expert nail stylist and the apprentice nail stylist. This suggests that they have a skilled and experienced team of professionals working at the salon. Additionally, customers have mentioned having a wonderful facial, indicating that Stephanie Nail Salon offers a range of services beyond just nail care.
The salon is also described as clean, and the technicians are attentive to details. This is important in maintaining a hygienic and professional environment, which is essential for a nail salon. Customers also mentioned that the prices at Stephanie Nail Salon are reasonable, suggesting that their services are affordable and provide good value for money.
On the other hand, there are several weaknesses highlighted in the comments. One common complaint is about the negative and judgmental attitude of the staff. Customers have mentioned feeling unwelcome and criticized for their short nails. This indicates a lack of professionalism and customer service skills, which can have a significant impact on the overall experience.
Another weakness mentioned by customers is the lack of organization and punctuality. Appointments are not honored, resulting in long waiting times. This can be frustrating for customers who have scheduled their visit to the salon and expect timely service. Moreover, customers have reported difficulties finding nail polish colors as they are old and not categorized. This indicates a lack of attention to detail in the salon's inventory management.
Several negative experiences have also been mentioned where customers were not provided with the service they requested. One customer had made an appointment with a specific nail technician but was disregarded and had to wait. Another customer had a rushed pedicure and complained about the outdated and undesirable nail polish colors.
There are also complaints about the quality of the nail services provided. Customers have mentioned uneven filing, polish getting on the skin, and cuticles not properly removed. These issues suggest a lack of skill or attention to detail among the technicians.
In conclusion, Stephanie Nail Salon has strengths in terms of skilled technicians, additional services like facials, and reasonable prices. However, they have weaknesses in terms of negative and judgmental attitudes, lack of organization and punctuality, outdated nail polish colors, and inconsistent quality of services. To improve, the salon should focus on improving customer service, organization, and the overall skill level of their technicians.
Best TL Reviews
Wasn’t great. I walked in and felt the negativity right away. When she began doing my nails she saw how short they were and said “oh my let’s see how this goes.” Very judgmental people I must say. She kept commenting on how hard the job was since my nails were short. ALSO very messy on my nails
Had many great experiences at Stephanie's nails. With both the expert nail stylist and apprentice nails stylist. Almost forgot a had a wonderful facial. The cost is reasonable as well.
Had a pleasant experience. Saloon is clean, tech is attentive to details. Price is fair.
Appointments don’t matter, waited longer than a hour after appointment. Nail polishes are old and not categorized. Good luck finding a color. Gel pedicure peeled off by day two. Never going back
I have tried to give this place a chance because the first time i got my nails done there i got them done with Ceci and she did an amazing job. Today i called in the morning because I desperately needed my nails done for a special occasion tomorrow. I completely understood it was last minute so if they didnt have time that was fine. But i called and asked if Ceci had time to do my nails today & the person i talked to said yess. She had time @3pm. So i arrived at 3pm. I actually spoke to ceci when i got there & told her i had an appointment with her. She told me to have a seat so I waited for 20 minutes. After ceci was done with the client she was currently doing, she proceeded to start a new client & completely disregarded me. They tried to put me with someone else but i specifically made the appointment with her. This is one of 3 times that they do this to me. I left & i will not be going back. I wish them all the best but i hope they do a better job at managing their appointments & having more respect for peoples time.
This nail salon was ok - my pedicure was rushed and they have thee oldest ugliest colors of polish. You would think they would go through their colors and throw out the bad ones and get some new ones.
I made an appointment and waited 40 minutes soaking my feet. The nail tech did not understand me and she filed my toe nails crooked. She repeatedly had to polish my nails bc she kept getting polish on my skin. My manicure was just as bad. My nails are all different sizes and she left cuticles on all my finger nails. Not to mention the price. $40 for a terrible manicure and pedicure. I will never go back in there again.
Stephanie’s Nails the ultimate nail salon experience.
The minute you walk thru the door they make you feel wonderful.
From great Mani/pedis to eyebrows everything is done to perfection.
My nails sometimes last 6 weeks.
Highly recommend it!
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Stephanie Nail Salon Info
Amenities
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | 10:00 AM - 04:00 PM |
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