Quick Facts About Five star nails
Five Star Nails Place, based on the comments provided, has a mix of strengths and weaknesses. This analysis will discuss these factors in detail to provide a comprehensive understanding of the salon.
One of the main strengths of Five Star Nails Place is the longevity of their nail services. Several customers mentioned that their nails lasted for two weeks without chipping, which is a crucial factor for many people. This is especially important for those who live in the city and struggle to find a salon that can provide long-lasting nails. The durability provided by Five Star Nails Place sets them apart from other salons in the area.
Another strength highlighted by customers is the quality of the nail technicians. May and Kenny were specifically named as highly skilled and professionals. Their work was described as amazing, and customers were satisfied with the results. This indicates that Five Star Nails Place has talented technicians who can deliver excellent nail services.
The cleanliness and presentation of the salon are also mentioned positively by customers. The place is well kept and well presented, creating a welcoming atmosphere. This attention to cleanliness and aesthetics contributes to the overall experience and comfort of the customers. It shows that Five Star Nails Place takes pride in maintaining a hygienic and aesthetically pleasing environment.
Additionally, transparent communication about pricing is appreciated by customers. It is mentioned that the technicians inform customers of the price before starting the service, especially when certain design choices may incur additional costs. This transparent communication allows customers to make informed decisions and avoids any surprises when it comes to paying for the services.
On the other hand, there are some weaknesses that have been identified by customers. One recurring issue is inconsistency in color matching. One customer reported that the color they chose did not match at all, which led to disappointment. The manager's response to this issue was seen as unapologetic. This lack of accountability and failure to meet customer expectations can be seen as a weakness of Five Star Nails Place.
Another weakness highlighted by a customer's comment is the use of MMA (Methyl Methacrylate) on the nails. This chemical is a controversial ingredient in the nail industry due to its potential harmful effects. Its use is banned in many countries due to health concerns. The fact that Five Star Nails Place used this substance on a customer's nails and caused damage indicates a lack of awareness or adherence to industry standards. This is a significant weakness and raises questions about the salon's commitment to customer safety and wellbeing.
Furthermore, there are complaints about rushed services and poor quality outcomes. One customer mentioned their pedicure was rushed, resulting in unsatisfactory results. Another customer expressed disappointment in the quality of their nail set, criticizing the width, shape, and polish application. These instances indicate inconsistencies in the quality of services provided by Five Star Nails Place, which is a weakness in terms of customer satisfaction.
In conclusion, Five Star Nails Place has strengths in terms of long-lasting nail services, skilled technicians, cleanliness, and transparent communication about pricing. However, they also have weaknesses related to color matching, use of potentially harmful chemicals, rushed services, and inconsistent quality outcomes. It is important for the salon to address these weaknesses and strive for improvement to ensure customer satisfaction and maintain a positive reputation.
Best TL Reviews
I live in the city and have always struggled to find a place where they make my nails and last the 2 weeks. They always chip on the 3rd or 4th day but not here.
May is AMAZING!! I love that my nails last so long!! The first time I did them with May (green) I can say I have to go back and did go back (gender reveal nails). Her work is AMAZING, just take a look at the pictures. The place is very well kept and very well presented. The owner and all the employees always make it very welcoming and they are very friendly. HIGHLY HIGHLY recommend this place.
First time at 5 star nails, and the name speaks for itself! Got a cute designed full set of acrylics and got my eyebrows waxed. I appreciate being told the price (as I got multiple
design choices that are more $$) right when my technician sat me down. Good transparent communication! My technician was kind and did the job well, I love how my nails turned out! I’ll be coming again, thank you Ken!
I've come here before but today- I'm over it. Short version: I picked a perfect match color and it didn't match at all. My toes are brown and my nails are plum. The manager says I should have picked a different polish type (unapologetically, might I add). How would I know that if it is a "perfect match" AND purple and brown are two very different colors. I was too engrossed in my phone to notice. Crossing this place off my list. I won't be returning.
I started coming here recently and thought it was pretty good. That was until I tried soaking my nails off at home. I soaked them for 3 hours and they wouldn’t come off. Wasn’t until I went to a nail tech to get them removed where she told me they used MMA on my nails and caused one of my nails to turn green! Do not come here!
It was my first time here I called to make an appointment for a Saturday and the gentleman who answered the phone was nice. I arrived at 10am and was taken right away no wait. The gentleman who did my nails was good and took his time to make sure the nails came out great. I would return again.
Ask for Kenny He's a Perfection, he's very skilled , Very claim Your nails last a long time I've gone to some other salons and my nails have chipped off Within a week .
kenny very professional
he has a
lot of talent.
the establishment is a clean environment..
I give this nail salon
5 ⭐⭐⭐⭐⭐
Ripped off. Never had such a rushed pedicure in my life! Didn’t even scrub the nails or do the cuticles. Used the pumice for 5 seconds and my feet are as rough as when I came in and I expressed my main concern was getting my feet smooth. I never felt so ripped off for $30. I get people have bad days but then don’t do the pedicure. I will never return here
The worst set I have ever gotten. My nail tech was actually really nice and tried to do her best but for $43 this is not ok. The nails are extremely wide (wider then my own nail bed), they are super flared out at the tip like duck nails, and there is nail polish all over my cuticle and skin. The shape of the nail horrible. Will not be going back to this location.
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Five star nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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