Thanh Thao Hair Designs

+1 314-664-1812

4039 Gravois Ave, St. Louis, MO 63116 United States of America

Open Today: Closed

Quick Facts About Thanh Thao Hair Designs

Thanh Thao Hair Designs is a salon with both strengths and weaknesses, based on the comments provided. This analysis will explore these aspects in detail.

Starting with the strengths, one notable aspect of Thanh Thao Hair Designs is the friendliness of the staff. Multiple commentators mention the welcoming and friendly atmosphere, which contributes to a positive customer experience. Linda is specifically mentioned as a sweet and friendly stylist who does a great job. This indicates that at least some of the staff members are skilled and customer-oriented, creating a positive environment for clients.

In terms of pricing, there are mixed opinions. One comment mentions that the prices are a bit higher than expected, suggesting that it might be a weakness. However, another comment highlights that the prices are fair and typical for a basic haircut. This suggests that the pricing is reasonable for the services provided, making it affordable for most customers.

The fact that Thanh Thao Hair Designs has a diverse clientele is another strength. Commentators mention bringing their children for haircuts, indicating that the salon is capable of catering to different age ranges. This ability to serve a wide range of customers is a positive attribute that can attract more clientele and contribute to the overall success of the business.

One comment mentions that the salon provides great haircuts, with the commenter refusing to go anywhere else. This suggests that the quality of the haircuts and styling services at Thanh Thao Hair Designs is on par with or even better than other salons in the area. This positive feedback can help attract new customers and foster customer loyalty.

However, there are also notable weaknesses that need to be addressed. One major issue mentioned by a commenter is the lack of clarity regarding the salon's clientele. The commenter highlights their unpleasant experience of being turned away because they had requested a haircut for a half-black individual, which the salon stated they do not cater to. This lack of clarity and miscommunication not only caused embarrassment but wasted the customer's time. Thanh Thao Hair Designs needs to clearly state on their website and during phone interactions who they cater to, so potential customers can make informed decisions before scheduling an appointment.

Another weakness mentioned is the issue of inconsistent scheduling. One customer mentioned that despite having an appointment, the salon did not expect them upon arrival. This lack of organization and communication creates a negative impression of the salon's professionalism and reliability. Such incidents can lead to dissatisfaction and potential loss of business, as customers prefer establishments that prioritize punctuality and organization.

There is also a negative comment regarding the service provided. The commenter states that they had a rushed experience and their hair did not turn out as planned. This suggests a lack of attention to detail and poor customer care. It is crucial for a salon to listen to their clients' needs and preferences and deliver the desired results. Failing to do so can result in disappointed customers, negative word-of-mouth, and a decline in business.

Lastly, there is a comment mentioning a perception of favoritism towards certain ethnic groups. The commenter believes that the salon prioritizes Bosnian individuals, leading to longer wait times for others. This perception of unfair treatment can be damaging to the salon's reputation and may deter potential customers from visiting. Thanh Thao Hair Designs should address such concerns and ensure all clients are treated equally and prioritize appointment times fairly.

In conclusion, Thanh Thao Hair Designs has both strengths and weaknesses that need to be considered. The salon is praised for its friendly staff, quality haircuts, diverse clientele, and fair pricing. However, weaknesses include a lack of clarity regarding clientele, inconsistent scheduling, rushed service, and a perception of favoritism. To improve, the salon should communicate clearly about their clientele, enhance their organizational and scheduling practices, offer attentive and detailed service, and ensure an equal and fair experience for all customers. By addressing these weaknesses, Thanh Thao Hair Designs can enhance their strengths and provide a better overall experience for their clients.

Best TL Reviews

Bestes

It is great place but the price is little bit more then they should!but still good Linda very sweet girl ????she did what I want today she is very friendly I love her job ❤

Came by when we were in from out of town. Called to make an appointment and scheduled a simple trim for my step daughter. Arrived and they turned her away after a convoluted 10 minute discussion stating they do not cut "ethnic" hair (she is half black). The Google website does not state this business only cuts Asian hair. The guy on the phone did not say this when we called. Her hair is not complicated. It would have been a simple trim. They need to be more clear about who they serve and do not serve as it was not only embarrassing but a waste of time.

The folks here are welcoming and friendly. I always get a great haircut when I walk out of here. I also take my son as well and they do a great job for him as well. Highly recommend this place. Price is fair and typical of what you'll be charged for a basic haircut.

I went there once, and that would be the last time. I had an appointment set up by a friend who is a regular there, and when I came they did not even expect me. I drove an hour and a half to get my hair done. They fit me into the schedule. I had wanted a perm and the stylist seemed in a rush to the point where I was going to just leave, but I ended up getting my hair done anyway. My hair didn't turn out exactly as planned, and the experience wasn't that great. Prices were fair, but I wouldn't recommend this place for any lady to get her hair done.

Me and my wife and kids went there to get a hair cut. They took so long. Other people who came after us got a hair and finished before us, and there's Bosnian people who works there they take there people first to get a hair cut than others and when you asked them they say. "Oh they had appointment" yea right. You set for how many hours. Never going there again.

Alija Omerovic ...this facility isn’t a tent for the gypsies gathering , so you can come with an entire family without a scheduling appointment

Been here twice. I love this place. You get what you pay for, i refuse to go anywhere else! The people are friendly. You tell them what you want and they do it.