Quick Facts About Swifty Coin Laundry
Swifty Coin Laundry has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one commenter mentioned that the laundry place is very clean. This is a significant advantage for customers who prioritize cleanliness when doing their laundry. Additionally, the mention of the machines operating with 25 cent coins is convenient for those who may not have exact change, as there is a machine available for coin exchange. The availability of detergent for purchase in a store across the street is also seen as a positive aspect, making it convenient for customers who may have forgotten to bring their own.
Another positive aspect is that Swifty Coin Laundry is open 24 hours. This is beneficial for customers with busy schedules or those who need to do laundry at odd hours. The convenience of having a laundry facility available around the clock can attract a wide range of customers.
In terms of cleanliness, another commenter stated that the place has seen improvements. They mention that the machines are newer and the overall cleanliness is better compared to nearby competition. The fact that employees are frequently seen cleaning and mopping shows that the establishment puts effort into maintaining cleanliness for their customers.
The location of the laundry place is also seen as a strength. One commenter mentioned that it is conveniently located near a Family Dollar and a Checkers, which can provide access to additional amenities for customers who may need them. Additionally, the fact that the laundry place is wheelchair accessible and has public transit nearby can make it more accessible to a wider customer base.
However, there are also several weaknesses mentioned in the comments. One recurring theme is the lack of attentive and professional staff. Multiple customers mentioned that the employees did not address their concerns or provide adequate assistance when machines were not working properly. This lack of customer service can be a significant drawback for customers who expect assistance or help from staff members.
Another weakness that was mentioned is the issue of stolen clothes from dryers. One customer mentioned that when they reported the incident and requested to review the security camera footage, the employee provided conflicting information regarding the availability and accessibility of the cameras. This lack of transparency raises concerns about the safety and security of customers' belongings while using the facilities.
Another commenter mentioned that they experienced issues with a washing machine where the door got locked after an employee attempted to fix it. The lack of knowledge and competence displayed by the employee in this situation is a clear weakness, as it not only resulted in the loss of money and detergent for the customer but also reflects poorly on the staff's capabilities.
Additional weaknesses mentioned include the clutter occasionally found in the facility, such as dryer sheets on the floor and stray clothes left behind, which can give the impression of a lack of attention to detail. Furthermore, the lack of access to a bathroom with soap and toilet paper is a significant drawback, as it inconveniences customers who may need to take care of personal needs while doing their laundry.
In conclusion, Swifty Coin Laundry has strengths such as cleanliness, convenient coin-operated machines, extended operating hours, and a convenient location. However, weaknesses including unprofessional staff, security concerns, occasional clutter, and the absence of a bathroom with basic amenities can hinder the overall customer experience. Addressing these weaknesses could significantly improve the reputation and attractiveness of the laundry place.
Best TL Reviews
Un lugar muy aseado para hacer el lavado de la ropa, las máquinas funcionan con monedas de 25 ctvs y si no tienes suelto hay una máquina que te cambia por monedas no debes de preocuparte. Allí tienes que llevar tu propio detergente como en todas las lavadoras de ropa pero si no lo hiciste en frente puedes comprar y listo.
El lugar el muy aseado y atienden 24 horas .
Employee not professional, had issue with washer and did not care to call manager to fix, only reimbursed when I said would speak to management, they need to hire people that want to work and not ignore issues
They have really improved. Some of the machines are newer and they are a lot cleaner than the competitions nearby. There is clutter from time to time (dryer sheets on the floor, stray clothes left behind, fingerprints on dryer glass, a strand of hair in washing machine etc.) but for the most part it's way cleaner now. Everytime I go, someone is mopping and cleaning the tops of machines. BUT if you are looking for help from an employee there, you may or may not find them. The parking lot is not the best. It's often pack. Good location. Wheelchair accessible. Transit is right across the street. The place is "24 hours". You often can get dry clothes, if you put in three to four quarters and it's a decent size load.
I was having trouble with a washing machine. I am 100% sure I closed it.. I put the money in and it would not work. I called over a gentlemen who worked here who was taking out the trash. He then said the door isn’t closed, then he proceeded to close the door (without the clothes in it) now the door is locked.. lost money and detergent. Will not be returning. They only thing he could say was the owners son comes at 2am.. so I’m suppose to sit here for 6 hours to wait on a few dollars? Why are you working here if you don’t have access to anything? Highly disappointed. Will not be returning!!
Clothes stolen from dryer. When employee asked about looking at cameras , he states the cameras doesn’t work , then later states only the managers had access to them. Something’s fishy about this.
The worker did not assist me with my machine not working properly he ignored me and I asked for the owner he refuses to give me the number and I’ve been coming here over 10 years
The place was so clean. All the machines were working and the dryers did their job. There are ample amounts of machines. It's conveniently near Family Dollar ond a Checkers if you are hungry or need something. I will be coming back here Swifty. You are my new favorite place to go to
If you need to do laundry this is a place to do laundry is it the best place I don't know is it the closest place probably is it always open Yes does it have a bathroom with soap and toilet paper no.
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