Quick Facts About Bonvie Nails & Spa
Bonvie Nails & Spa has both strengths and weaknesses, as indicated by the comments provided. Overall, the strengths of the establishment include a positive pedicure experience, satisfied customers, a range of services offered, ventilation during acrylic and nail work, and a nice atmosphere. However, the weaknesses are evident in the dissatisfaction with the acrylic nails process, inconsistent quality, poor communication or understanding with staff, and long wait times.
One of the clear strengths emphasized in the comments is the positive pedicure experience. Customers express satisfaction with the pampering and attention received during the pedicure service, with both adults and children enjoying the way their feet and nails look after the treatment. This aspect of Bonvie Nails & Spa seems to receive consistent positive feedback, with a score of 10/10 given by multiple customers.
Another strength mentioned is the overall satisfaction with the service and results. Several customers express their love for the salon and their repeated visits, indicating a high level of customer loyalty. This suggests that Bonvie Nails & Spa has built a positive reputation and has a loyal customer base.
Additionally, the comment about ventilating the salon during acrylic and stinky nail work indicates that the establishment pays attention to providing a comfortable and pleasant environment for its customers. This attention to detail is a positive aspect, as it shows that the salon cares about the well-being of its customers during potentially unpleasant or odorous procedures.
Moreover, the variety of services offered, including manicures, pedicures, acrylic nails, and waxing, is seen as a strength of Bonvie Nails & Spa. This variety allows customers to have a range of options and potentially get multiple services done in one visit.
On the other hand, there are several weaknesses mentioned in the comments that should be addressed by Bonvie Nails & Spa. One of the most prominent weaknesses is the dissatisfaction with the acrylic nails process. Multiple customers express disappointment with their acrylic nails, mentioning issues such as the wrong color, unclean design, and uneven cuts. These experiences indicate a lack of attention to detail and proper execution, which can leave customers unsatisfied.
Furthermore, communication and understanding between staff and customers is highlighted as a weakness. One customer mentioned that their desired nail style was not understood, even after showing a picture. This may suggest a lack of training or comprehension on the part of the staff, leading to miscommunication and incorrect services being provided.
Long wait times also seem to be a concern, as one customer mentions waiting 2.5 hours for their service, which is an unreasonably long time. This indicates a lack of efficiency and proper time management within the establishment, which can lead to frustration and dissatisfaction among customers.
In conclusion, Bonvie Nails & Spa has strengths in terms of positive pedicure experiences, customer satisfaction, a range of services offered, a pleasant environment, and a loyal customer base. However, there are weaknesses in the acrylic nails process, inconsistent quality, communication issues, and long wait times. The salon should address these weaknesses by improving attention to detail, enhancing communication skills, and implementing better time management practices to ensure a more satisfactory experience for customers.
Best TL Reviews
Pedicure. 10/10
Loved it. My feet felt pampered my nails look beautiful.
Little daughters pedi/mani 10/10
Not sure her nails were cut or filed but she loved the attention and loved the way her nails looked. And that is worth 10/10.
Acrylic nails finished 8/10
Wasn't really the color I wanted
Acrylic nails process 5/10
Was cut multiple times. Previous nail polish was not removed all the way so the edge of the Acrylic nail had black around it and made them look bad. Most of it was filed off after I told them I didn't like it. Still has some on the edges. Nails were not filed straight.
Older Daughters Acrylic nails 7/10
Was cut multiple times. Star Design was not nice or clean.
Love getting my nails and pedicures here. They do a great job and I never feel rushed.
I told her to wax my eyebrows with it natural shape and she took more then necessary. Also, she is so aggressive when toching you and tilts your head. Horrible experience!
Made an appointment and they were running behind which sometimes happen. Came in for a pedicure and acrylics. I thought all pedicures included some form of exfoliation/callous removal but I thought wrong. Massage was fine. I basically paid $35 for my toes to be polished and a paraffin dip. As for the acrylics I said at the beginning of the pedicure I wanted a natural nail, soft white tip and clear/pink top. When it came time to do the Nail I again was said what I wanted. Another gal was called over and I was asked to tell her what I wanted. Soft white tip, pink/clear/natural top. Feeling as though I wasn’t being understood I showed a picture of what I wanted. I will post a picture of what I showed the gal of what I wanted and the picture after will be what I got. My fingers look like they have marshmallow rocks. I will be picking up acetone to soak the rocks off tonight and will not be back.
The best thing is they ventilate the place while they do acrylics and stinky nail work. Prices are comparable and they are very nice here. Mani/pedi spa adult and children's. A wide variety of beverages are offered if you like one. Hard to understand their accent but they try. ????
I found this gem of a nail salon shortly after moving here two years ago. They worked me into the schedule, offered me a free beverage off of a long list of choices and gave me a beautiful set of nails. I do not go anywhere else. I've gotten pedicures and gift certificates here as well. The ladies are nice and its always clean. Parking sometimes is challenging but its located in a mini strip mall so that can't be helped.
Spent 2.5 hours here while they did my service and other people's in between mine...not happy. Shellac pedi and acrylic set with shellac polish. Notice the crooked french polish and bubbles on my manicure. Plus how thick these acrylics are is redicoulous.
Great nails and great experience. It is a little spendy over other places, but Service is good. Saw A LOT of reviews saying that they are rough, but it really
Isn’t that bad.
Place Pictures
Bonvie Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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