Cristal Dominican Hair Salon

+1 610-763-1433

1026 Oley St, Reading, PA 19604 United States of America

Open Today: -

Quick Facts About Cristal Dominican Hair Salon

Strengths: 1. Exceptional hair styling skills: Multiple comments mention the salon's ability to deliver outstanding results and satisfaction. Customers specifically commend the stylists for their ability to slay hairstyles and do wonders with all types of hair. This highlights the salon's expertise and proficiency in hair styling.

2. Professionalism: Reviewers appreciate the professionalism of the staff at Cristal Dominican Hair Salon. They mention that the employees are very kind, attentive, and treat customers like family from the moment they walk in the door. This creates a positive and welcoming atmosphere that contributes to a pleasant salon experience.

3. Excellent customer service: The salon is praised for its excellent customer service. Many reviewers mention how the staff goes above and beyond to ensure that customers are satisfied. They are described as polite, kind, and attentive, which contributes to a positive and enjoyable experience at the salon.

4. Versatility: The salon is versatile in its services. Customers mention getting their hair styled, eyebrows done, and even acrylic nails. The ability to provide multiple services allows customers to have a one-stop experience, saving time and effort.

5. Skilled in working with challenging hair: One comment highlights the salon's ability to handle challenging hair types, as the person's hair had different box dyes and was hard to work with. Despite the difficulty, the salon successfully delivered fantastic results. This showcases the expertise and adaptability of the stylists at Cristal Dominican Hair Salon.

Weaknesses: 1. Rude phone service: One comment mentions a negative experience with the person who answered the phone. The individual was described as rude and unhelpful. The lack of customer service over the phone can deter potential customers who are seeking information or booking appointments.

2. Misleading advertisement: Another criticism revolves around the salon's advertised services. A customer mentions that the website states the salon does nails and hair, but when inquiring about these services, they were told that the salon only specializes in hair. This inconsistency in the salon's advertised services can lead to customer dissatisfaction and confusion.

It is worth noting that the majority of comments are overwhelmingly positive, highlighting the salon's strengths in hair styling, professionalism, customer service, and versatility. While there are a few weaknesses mentioned, it is important to consider these comments in the context of the overall positive feedback. Nonetheless, addressing the issues related to customer service over the phone and clarifying the advertised services can help enhance the salon's reputation and ensure customer satisfaction.

Best TL Reviews

- literally moved over here months ago and I love it so much she does wonders everything I ask she slays she the best and very very professional I went to other salon around the area and they by far the best ! Really the best I'm from New York ! She the best ! She got hands for our hair !

LITERALLY THE BEST ! love how they style my hair & do my eyebrows ❤️ Both sisters are so nice definitely recommend anyone to come get that hair done with them !! You won’t regret it

My first time coming to Cristal Dominican hair salon, and I must say she did a fantastic job on my birthday hairstyle on the 25 of February.

She was so amazing gave me exactly what I asked for and everything turned out beautiful. Everybody are so professional, and so kind and polite and my acrylic came out really great. The service was amazing. I will definitely be back! ????❤️

First time I came here I was pregnant & I was treated great!!!!! I got copper highlights and a trim & when I say I loved it I loved it!!! My hair was extremely hard to work with due to having different box dyes already in my hair but they didn’t give me any excuse they did a fantastic job. I couldn’t come back due to giving birth early but coming back in today felt amazing I got my eye brows done and again were perfect. Service is 10000 percent great here, very kind, very attentive, & all together treat you as family the moment you walk into the door! I recommend anyone to come here & get your hair done & eyebrows .

CRISTAL DOMINICAN HAIR SALON IS THEE BEST HAIR SALON I HAVE EVER BEEN TOO. I moved to pa 3 years ago and its been so difficult to find a GREAT hairstylist and most importantly an amazing atmosphere for a hair salon. I got a hair cut last week Wednesday, i just forgot to upload my review but i have been LOVING MY HAIR AND NAILS SINCE I HAD THEM DONE BY CRISTAL’S SALON! They took their time on my hair and ensured it was how i wanted it. They also were so amazing to pass the time with and converse, they are all so sweet and kind. I had Esmeralda cut my hair and Rosa do my highlights and blowout. I LOVE THEM BOTH! They took such great care of my hair and they did everything with love!! Please support your local businesses! If you have any doubts on where to go for a great haircut DONT DOUBT ANYMORE AND GO TO CRISTALS DOMINICAN HAIR SALON!! i 10/10 recommend. I will be a regular customer from here:) They are the best i love them so much!!!

Muy encantada con el servicio que recibi en el salon de cristal me dieron muy buena atención, llegue pidiendo ayuda por que mi pelo estaba muy maltratado y con un color que no deseaba y me transformaron entre cristal y rosa, recomiendo sus servicios al 100% me hicieron color, me cortaron las puntas, puse toda mi confianza en ellas y encontré el salón inmediatamente en google como el mejor clasificado y asi mismo fue quede feliz y enamorada de mi nuevo look.

I really appreciate this salon. My hair was badly damaged by people who didn’t understand Dominican hair and this salon has brought it back to life. My cuts always get so many compliments. And being in college I don’t have a lot of extra money so I always feel like I get a good deal and my cuts last a long time before I need another one. I am very particular about my hair and this salon never disappoints me.

The person that answered the phone was rude. I asked her how much does she charge to do nails. She stated, they do not do nails although it states on the website they do. Secondly, I asked how much does she charge to do a blow out/hair straightened. She said, they do not do hair. Well, why do you advertise as a HAIR SALON when you don’t do hair? Would not recommend this company. I stored her number under do not call back!