Quick Facts About Pampered Pets Boutique
Pampered Pets Boutique has received a mix of positive and negative reviews, which can be used to assess its strengths and weaknesses. In order to provide a comprehensive analysis, we will examine various aspects of the business, including customer service, grooming services, boarding services, and overall cleanliness and safety.
Starting with the strengths, several customers have praised the customer service at Pampered Pets Boutique. They mentioned that the staff was friendly, attentive, and courteous. One customer even mentioned that the trimmer called them to confirm the desired haircut for their dog, showing attention to detail and ensuring customer satisfaction. Another customer appreciated the owner taking the time to talk with them, indicating a personalized and attentive approach to customer interactions.
Additionally, the grooming services at Pampered Pets Boutique have received positive feedback. Customers mentioned that their pets were groomed to their liking and that their dogs looked and smelled amazing after the visit. One customer specifically recommended the boutique for excellent grooming and service. These comments suggest that Pampered Pets Boutique has skilled groomers who can meet customer expectations and provide satisfactory results.
Furthermore, the availability of goodies and treats for pets is noted as a positive aspect of the boutique. This indicates that the business pays attention to providing additional amenities and products that can enhance the overall experience for both pets and owners.
On the other hand, the business has received negative comments regarding both its grooming and boarding services. One customer mentioned that the boutique did not follow their instructions when grooming their Goldendoodle, resulting in an undesirable outcome. Another customer reported that their dog contracted kennel cough after being boarded at the boutique and had to undergo medical treatment as a result. These comments suggest a potential lack of attention to detail and potential issues with the cleanliness and safety protocols in place for both grooming and boarding services.
The negative reviews further highlight concerns about cleanliness and hygiene. Multiple customers expressed their dissatisfaction with the cleanliness of the boutique, mentioning unpleasant conditions and the presence of diseases. One customer even stated that their dog lost weight and developed a rash during their stay at the boutique. These comments indicate potential hygiene and maintenance issues within the facility, raising questions about the overall cleanliness and safety standards followed by the staff.
In terms of the facilities offered, one comment mentioned a small outdoor play area for dogs, which might not be suitable for larger dogs. This suggests that while the boutique provides some amenities for pets, there might be limitations in terms of accommodating larger or more active dogs.
In conclusion, the strengths of Pampered Pets Boutique include positive customer service experiences, skilled groomers, and the availability of additional goodies and treats for pets. However, the business faces weaknesses in the areas of following customer instructions, cleanliness and hygiene standards, and safety protocols for boarding services. These weaknesses should be addressed in order to improve the overall experience and reputation of the boutique.
Best TL Reviews
I throughly enjoyed my experience here! They always cut my little girl’s hair just right. Very nice and courteous! The trimmer even called me just to make sure that she was getting the haircut I wanted!
Took my three pups for the first time! Friendly staff and they look and smell amazing! Highly recommend this jewel!
I showed them a picture specifically how I wanted my dog groomed. I wanted my Goldendoodle to look like a doodle. They cut all of her hair off her face and she looks nothing like a doodle. They cut your dogs how they want to no matter what you say.
Go to spot for care and grooming. My friend's Morkie gets excellent grooming and service here. Friendly and attentive staff. Lots of goodies and treats available for your best friend. One of the nicer grooming spots in and around Auburn. I highly recommend it.
Having tried several places around town, Pampered pets boutique is where I take both my dogs. We go for grooming, baths, and daycare when need it. I highly recommend them!
Boarded my dog there two weeks ago over a weekend. When I picked her up it was casually mentioned “Keep an eye on her. She coughed a couple of times and that kennel cough is going around all over Lee County” Needless to say her condition worsened and after a Vet visit she is on her second round of medication.
I wish I could leave a negative star review. I won’t be back. Take your pet elsewhere !!
This place is nasty and full of diseases. I left my baby girl there for 6 days of HELL. Now she have the Kennel cough lost 7 to 10 lbs and now some type of rash broke out on her now…I’ll never go there again ????????-10
Owner was very busy and took the time to talk with me. I will be bringing my pet for grooming. They have a doggie area outside for pets to play which is a little small for larger dogs. Inside boarding area. Everyone was very nice and pets were out and about in the area when I arrive and they seemed happy. FULL SERVICE GROOMING.
Pampered Pets Boutique Info
Amenities
Accessibility
-
Wheelchair accessible entrance
Today
Opening Hours
| Monday | 07:00 AM - 06:00 PM |
|---|---|
| Tuesday | 07:00 AM - 06:00 PM |
| Wednesday | 07:00 AM - 06:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 07:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
15. House of Hair