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Beauty Center

+1 334-741-0059
3304 Pepperell Pkwy, Opelika, AL 36801 United States of America
Open Today: 09:00 AM - 07:30 PM

Quick Facts About Beauty Center

Strengths:
1. Excellent customer service: Multiple comments mention the helpful and friendly staff who are always willing to assist customers with their questions and concerns. This positive attitude towards customer service is a significant strength of the Beauty Center place.
2. Wide selection of products: Customers appreciate the fact that the store always has what they are looking for. Whether it's specific hair colors or other beauty products, the store ensures that customers can find what they need. This variety in product selection is another strength of the Beauty Center place.
3. Clean and organized: Several comments highlight the cleanliness and organization of the beauty supply store. Customers appreciate this aspect as it enhances their shopping experience. A clean and organized store portrays professionalism and reflects positively on the overall image of the Beauty Center place.
4. Reasonable prices: The store offers products at reasonable prices, providing customers with affordable options. This factor attracts customers and increases their satisfaction with the Beauty Center place.
5. Knowledgeable staff: Customers value the expertise of the gentlemen working at the store. Their knowledge of hair products and their ability to provide information and advice to customers make them an asset to the Beauty Center place.
6. Open on Sundays: The fact that the store is open on Sundays is appreciated by customers as it allows them to shop at their convenience. This availability sets the Beauty Center place apart from other stores that might not operate on Sundays.
Weaknesses:
1. Limited selection of certain products: One comment mentions that the store only carries Adore hair color and lacks other items like foils or wraps or different brands. This limited selection can be a weakness for customers looking for a more comprehensive range of options.
2. Over-emphasis on weave and wigs: According to one comment, most of the store is dedicated to weave and wigs. While this may appeal to customers specifically seeking such items, it may not cater to the needs of customers looking for other beauty products. This narrow focus could be a weakness for those customers who are looking for a more diverse range of products.
3. Negative customer experience: One comment describes a negative customer experience in which the individual felt disrespected and judged by the employees. This negative encounter not only affected the customer's decision to make a purchase but also led to a decision against recommending the store or returning. Such incidents of disrespect and rudeness can significantly impact the reputation and customer loyalty of the Beauty Center place.
In conclusion, the Beauty Center place showcases several strengths such as excellent customer service, a wide selection of products, cleanliness, reasonable prices, knowledgeable staff, and convenient Sunday hours. However, there are weaknesses relating to limited product selection, an overwhelming focus on weave and wigs, and negative customer experiences. Understanding and addressing these weaknesses will allow the Beauty Center place to further enhance its strengths and improve the overall customer experience.


Best TL Reviews

Really nice guys here, willing to help you with anything you may have questions about!
Great service! Needed to make an exchange, and did so with no problems.
Love it. Always have what I'm looking for.
They always have what I need. Nice guys too.
They carry all colors of adore hair color but no foils or wraps or other brands.
almost the whole store is weave and wigs if that's what you're looking for.
Very clean beauty supply store. Organized and that's what I love about it! Prices are very reasonable. I can even find nice things for my little girl. Also the gentlemen are very knowlegable about the hair. I rather come here any day than to go to the closest one near my house....which is 4 U Beauty by Auburn Walmart. I'm impressed everytime I go in there. Cleanliness tells alot about a person. It is also open on Sunday. Jesus they have saved my life multiple of times.
Best place to shop with great quality of service. They also have a variety of options for hair you will not leave out empty handed
I walked in to look at hair and leggings and during my whole visit the guys that worked in the store did nothing but stare at me the entire time. I honestly went in there ready to spend money and I had to leave empty handed due to the level of disrespect and rudeness. I don't know about others but someone, especially an employee, staring me down my entire visit and when I catch them staring look away then look at me out of the corner of their eye is extremely rude! Especially since they didn't realize the amount of money I was about to spend. I have never in my life been treated with that amount of disrespect regardless of where I have been. I don't care if I was the only one of my race, gender, or even age no one has ever been so disrespectful. I do no appreciate it, I will not recommend it nor will I go back. I guess I'll go back to Georgia to my regular hair stores where people aren't so rude and judgmental.

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Beauty Center Info

Amenities

Service options
  • In-store shopping
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 07:30 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location