Quick Facts About Comfort Nails and Spa
Comfort Nails and Spa has received mostly positive feedback from customers. The strengths of the salon include excellent customer service, cleanliness, attention to detail, and a relaxing environment. However, there are some weaknesses that should be addressed, such as the quality of the clear polish and an incident with burning a customer's eyelids.
One of the major strengths of Comfort Nails and Spa is its customer service. Several customers have praised the salon for its friendly and welcoming staff who take their time to ensure that customers leave satisfied. The employees are described as easy to talk to and create a relaxing environment, which adds to the overall positive experience.
Another strength of the salon is its cleanliness. Many customers have mentioned that Comfort Nails and Spa is very clean, which is an important aspect of a nail salon. A clean and sanitized environment not only ensures the health and safety of customers but also contributes to their overall satisfaction.
The attention to detail is another strength of Comfort Nails and Spa. Customers have mentioned that the staff takes the time to perfect their nails and provide them with exactly what they ask for. This attention to detail shows that the salon values customer satisfaction and strives to meet their expectations.
The relaxing environment of Comfort Nails and Spa is also praised by customers. Many customers have mentioned how wonderful and relaxing their experience was. This is important for a spa or nail salon, as it allows customers to unwind and enjoy their self-care treatments. The positive atmosphere and "good vibes" contribute to the overall satisfaction of customers.
However, there are also some weaknesses that should be addressed. One customer mentioned that the clear polish used by the salon is cheap and easily peels off. This can be seen as a weakness because it affects the durability of the manicure or pedicure. Using higher-quality products would help address this issue and improve the overall experience for customers.
Another weakness highlighted by a customer is the incident where their eyelids were burned. Although the customer was refunded when they confronted the salon, the fact that the accident occurred and the salon initially hung up on the customer reflects poorly on the business. This incident should be taken seriously, and steps should be taken to ensure that it does not happen again in the future. Proper staff training and communication should be implemented to prevent similar incidents in the future.
In conclusion, Comfort Nails and Spa has several strengths that contribute to a positive customer experience. These strengths include excellent customer service, cleanliness, attention to detail, and a relaxing environment. However, there are also some weaknesses that need to be addressed, such as the quality of the clear polish and the incident with burning a customer's eyelids. By addressing these weaknesses and continuing to build upon their strengths, Comfort Nails and Spa can further enhance their reputation and attract more satisfied customers.
Best TL Reviews
A delightful experience. Wonderful customer service and very clean. My daughter and I got deluxe pedi's and I got a mani.
I think I found my new spot for self care.
Only complaint is the clear polish is very cheap. I wasn't even home and it was peeling.
We were a few mins late and they were still super nice, took their time to perfect my nails and gave me exactly what I asked for. Highly recommend.
Very unhappy, they burned my eyelids. I called them to let them know what happened and they hang-up on me. At least they refunded my money when I drove back and confronted them. I don't recommendable this business at all!
I am so impressed by the cafe and diligence this salon has. I came to this salon to redo my nails from a prior salon. Comfort Nails did such a great job and were patient and caring enough to make sure I loved my nails. Would highly recommend!
Absolutely loved it here. Such a wonderful & relaxing experience. Try that Volcano spa pedicure! It's fantastic. The staff is amazing as well.
Juney takes her time & does a detail service with professional quality in every nail. Make a appointment if you don't like to wait. Great place & staff. Clean & usually always full.
Ken had outstanding customer service! All employees were welcoming and easy to talk to. Relaxing environment; or as the kids say “good vibes only”
Will be back again!
I absolutely love comfort nails they do a good job everytime I go and the prices are affordable.never disappointed
Place Pictures
Comfort Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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