Nails Today

+1 904-744-5264

6026 Merrill Rd, Jacksonville, FL 32277 United States of America

Open Today: Closed

Quick Facts About Nails Today

Nails Today has several strengths based on the comments provided. One of the main strengths is their great customer service. Multiple customers mention the friendly and polite staff, as well as the personal touch service they provide. This indicates that Nails Today places a strong emphasis on customer satisfaction and making each customer feel valued.

Another strength mentioned is the comfortable atmosphere of the salon. Customers express feeling welcomed and comfortable during their visits, which adds to the overall positive experience. This suggests that Nails Today has created a pleasant and relaxing environment for their customers.

The quality of the nail services provided is also a strength of Nails Today. Customers mention being satisfied with the job done on their nails, with one customer even describing it as "splendid." The fact that the salon offers various options such as mood changing gel polish and glow in the dark gel also adds to their appeal.

Additionally, Nails Today is praised for their pricing. Customers mention that the prices are great, indicating that the salon offers competitive pricing in comparison to other nail salons in the area. This can be a significant advantage in attracting and retaining customers.

However, there are also some weaknesses that can be identified from the comments. One weakness mentioned is the aggressive behavior of one of the staff members towards a customer. Although the customer states that they were able to move past it, such behavior can create a negative experience and potentially deter new customers from returning.

Furthermore, the comment about a fight between the co-owners raises concerns about the professionalism and overall atmosphere within the salon. While the customer mentions that the fight was not easily noticeable, it still hints at potential internal conflicts that could impact the overall customer experience.

Another weakness that can be inferred is the lack of customers in the salon. One customer expresses surprise at the emptiness, indicating that Nails Today might struggle with attracting a consistent flow of customers. This could potentially be attributed to the aggressive behavior mentioned earlier or other reasons such as location or marketing efforts.

In conclusion, Nails Today has several strengths including great customer service, a friendly staff, comfortable atmosphere, personal touch service, great pricing, and quality nail services. However, weaknesses such as aggressive behavior, potential internal conflicts, and a lack of customers are also evident. Addressing these weaknesses could help Nails Today improve their overall performance and attract more customers to their salon.

Best TL Reviews

Great customer services does good nails love my favorite nail shop

Friendly Staff. Comfortable Atmosphere. Personal Touch Service. Great Price.

It was my first time there, and the man did a SPLENDID job!!! He sold me on the quality of his skill before he even applied ANYTHING to my nails! All he did was remove my prior set, and I was SOLD! (I had an attitude about being sold on him, but... hey! Quality is quality!)

Anywho... he was a bit aggressive with my hands during the process, so I asked, "You're kinda aggressive, aren't you?" No problem. We moved forward. I asked him a question about polish at another point. He barked back, so I asked, "You wanna fight. Don't you?" He scuffed and went on to....

FIGHT WITH HIS CO-OWNER!!!

They had NO shame. Now... of course, they were speaking in that *hubbub* so only the wise eye/ear could tell because their faces didn't change. Their intonation didn't change. Not until...

HE THREW ALL OF HIS MONEY IN HER FACE!!! THEN... it got REALLY real!!!! Laaaawd!

Anywho, the WHOLE time I wasin there, I wondered why a shop boasting SO much talent was so darn empty!!! Made NO sense until.... well... you already know why!!! This dude is NUTS! With his talented self!

THEN... HE said to ME... "See ya next time!"

So, ==> I <== said....

"Ok!

See you then!!!"

*shamefaced*

Come see my friends at Nails Today, they have mood changing gel polish and glow in the dark gel…found this place on whim. Loved loved my nails ????!

Great services staff is very polite and kind I would recommend this place to anybody

The workers here are so friendly every time! I love the service I receive and enjoy my visits.

I've been coming here for about 8 months. It's been the best place in Arlington by far!! They do a good job, always helpful and don't treat you like cattle. She sits and does your nails. Great selection of nail polish. I use gel and it's always spot on.

They are under new management... from the time I walked in I felt welcomed.. Randy did my nails. I showed him what I wanted and he gave me exactly that, even though he never tried tricolor ombré you Would’ve thought that has done them forever...he even gave me a discount! From work down to customer service Today nails has it down packed! I will be back!