Quick Facts About Rose Nails
Rose Nails has received a mix of positive and negative comments, so it is important to evaluate the strengths and weaknesses based on customer feedback.
One strength of Rose Nails, according to customer comments, is their punctuality. Many customers mentioned that they were able to make appointments and were taken in at their scheduled time. One customer specifically mentioned that Van took them in exactly at the appointed time. This shows that Rose Nails values their customers' time and strives to provide efficient service.
Additionally, the customer comments highlight the friendly and welcoming atmosphere of Rose Nails. Multiple customers mentioned being greeted by friendly people who were excited to have them there. This indicates that the staff at Rose Nails prioritize customer service and strive to make customers feel comfortable and appreciated. This positive atmosphere is important for creating a pleasant salon experience for customers.
Another strength mentioned in the comments is the quality of the services provided at Rose Nails. Many customers expressed satisfaction with the manicures and pedicures they received. One customer specifically mentioned that it was the best nail experience they have ever had. This indicates that the staff at Rose Nails are skilled and able to provide excellent results. Customers' positive experiences with the quality of the work contribute to building a good reputation for Rose Nails.
Additionally, Rose Nails is commended for their cleanliness. One customer specifically mentioned that the salon is very clean. Maintaining a clean and sanitary environment is crucial for any nail salon to ensure the well-being of customers. The comment praising Rose Nails' cleanliness implies that they take the necessary measures to provide a hygienic environment for their customers. This attention to cleanliness is a strength that contributes to customer satisfaction and loyalty.
Despite the strengths mentioned above, there are also weaknesses mentioned in the comments that need to be addressed. One recurring weakness is the issue of wait times. While some customers mentioned being taken in at their scheduled time, others mentioned having to wait longer than expected. One customer specifically mentioned waiting 40 minutes for a scheduled manicure, which is a significant delay. This indicates that Rose Nails may struggle with managing their appointments and keeping wait times to a minimum. Improving their scheduling and time management skills could help address this weakness.
Another weakness mentioned in the comments is the rushed and poor service experienced by one customer. They mentioned that their manicure was rushed, poorly done, and the technician cut into their cuticle, drawing blood. Additionally, the customer pointed out that there were bubbles in their acrylics, and when they brought it to the technician's attention, they were told that the salon was too busy to fix it. This feedback indicates a lack of attention to detail and poor customer service in this particular instance. Ensuring that all technicians are properly trained, follow proper techniques, and prioritize customer satisfaction can help address this weakness.
Furthermore, another weakness highlighted in the comments is the roughness and potential injury experienced by a customer during their pedicure. The customer sustained an abrasion on their toe, which indicates that the technician may have been too rough while performing the service. Providing gentle and skilled care during treatments is essential to prevent any harm or discomfort to customers. Improving training and emphasizing the importance of gentle and careful techniques can help address this weakness.
In conclusion, Rose Nails has strengths in punctuality, friendliness, quality of service, and cleanliness. These strengths contribute to creating a positive salon experience for customers. However, there are weaknesses in terms of wait times, rushed and poor service, and rough techniques experienced by some customers. Addressing these weaknesses by improving scheduling, training, and prioritizing customer satisfaction can help Rose Nails further improve their services. It is important for Rose Nails to take customer feedback into account and continuously strive to provide the best possible experience for their clients.
Best TL Reviews
I made an appointment over the phone with Van and he took me exactly at my time. He could not have been nicer and he did a great job! I feel Van and his wife work very hard and try to make every client feel like they are getting the best they can get. I was very impressed with Van and his wife and Rose Nails. They are hard working people and very kind! Give them a try, you will not be disappointed!
Definitely returning, this is my place for sure! Instantly greeted with friendly people excited to have me there. They did really quick, superb work on my first-ever gel manicure - I'm sold on that from now on. So polite and kind ringing me up and wishing me happy holidays. Looking forward to going back one day!
Best nail experience I’ve ever had! Was able to fit me in. Helped me pick out the color I wanted. Took their time. Overall great experience.
Most often get right on at scheduled time, sometimes have to wait a bit, but always a great experience with a professional looking result
I will not return and I will not recommend. I waited 40 minutes for a scheduled manicure. The manicure was rushed and poorly done. The technician was rough and cut into my cuticle and drew blood. There are bubbles in my acrylics and when I pointed this out I was told that they were just too busy to fix it. On the bright side, it was cheap, but you get what you pay for. Beware!
They are super nice & friendly. Very welcoming & very clean! I would definitely recommend them.
This is my favorite nail place ever. What a wonderful family that does wonderful work. It was the best mani/pedi I ever had.
I was satisfied the first time I went for a pedicure about 2 months ago even though I had a small open area on the inner side of my foot where the callous remover (the thing like a cheese grater) must have rubbed one too many times. It healed without incident and I thought it was just a fluke. At my last visit a few days ago they were extremely busy and I didn't get in a chair until about 20 minutes after my appointment time. That in itself was not a huge deal. However the person doing my pedicure was rushing along and quite rough. I sustained an abrasion on the top of my 4th toe just below the nail. At first I couldn't figure out why I had a burning sensation on the toe and it became evident later after I got home. I am not at risk for slow healing or infections but diabetics and people with peripheral vascular disease beware!! I will seek my pedicures elsewhere in the future.
Rose Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 03:00 PM |
| Sunday | Closed |
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