Quick Facts About Matrix Hair & Nails
Matrix Hair & Nails place has several strengths that can be observed from the comments provided. Firstly, the salon is known for its excellent customer service. Many customers comment on the friendliness and professionalism of the staff, with some even mentioning feeling like a part of the family while at the facility. This indicates that the employees at Matrix Hair & Nails are dedicated to creating a welcoming and comfortable environment for their clients.
In terms of the services offered, the salon seems to excel in both hair and nail treatments. Several customers mention specific employees, such as Heather and Tot, who have provided exceptional hair transformations. Tot, the owner, is described as attentive and thorough, taking the time to understand the texture and type of each customer's hair in order to recommend a suitable style. This personalized approach shows a commitment to delivering tailored results to each client.
Similarly, Cindy, the nail technician, receives high praise for her meticulousness and creativity. Many clients mention having beautiful and amazing manicures and pedicures done by her. Cindy's ability to address specific concerns, such as nail and toe issues, showcases her expertise and dedication to providing top-notch service.
The cleanliness of the salon is another strength mentioned by the customers. The fact that multiple individuals compliment the clean environment indicates that Matrix Hair & Nails prioritizes hygiene and maintains a well-kept space for their services.
Moreover, the availability of waxing services is also a positive aspect of the salon. Customers mention that the staff listens to their preferences, ensuring that their eyebrow shaping is done according to their desires. This attention to detail is valuable and helps in building trust and loyalty among the clients.
While Matrix Hair & Nails has several strengths, some weaknesses can also be inferred from the comments provided. One common weakness is the relatively high prices of their services. A few customers mention the high cost, noting that although it may be worth it for the quality received, it can still be a deterrent for some individuals. This suggests that Matrix Hair & Nails may not be the most affordable option for everyone.
Additionally, there are a few customers who mention having to drive an hour to visit the salon. While this indicates that clients are willing to travel for the quality of service provided, it also suggests that the salon may not be conveniently located for everyone. This could limit their potential customer base.
In conclusion, Matrix Hair & Nails is a salon with several strengths, including exceptional customer service, talented and attentive hairstylists, and meticulous nail technicians. They prioritize cleanliness and offer additional services such as waxing. However, the relatively high prices and potentially inconvenient location could be seen as weaknesses. Overall, the salon seems to have a loyal customer base who appreciate the quality and personalized experience provided.
Best TL Reviews
Another amazing job by Heather! I always get lovely compliments on my nails!
I read that other person’s comment and that is not a regular gel manicure (gel nail polish on natural nails). She got a UV gel manicure and that starts at $55, which is a very fair price. And their price for a gel manicure and pedicure is $75 so less expensive then the other place she mentioned.
Very nice place. Tot is very nice and professional, friendly etc. He has a beautiful style, he did my hair and I love it so much!
Cindy is wonderful to do manicure she’s so creating, amazing manicure and pedicure
I love my fresh set and pedicure!! Heather is the best she takes her time and is so professional. This is only my second time back here and I will become a regular now, way better than my old place. The price is a bit high but you have to pay for quality. The place is clean and everyone is so nice. I’m in love!!
Tot, the owner, his wife and all employees, makes every customer feel like they are part of his family, while in the facility. They will make sure that you are a 100% satisfied before you pay.
If you are a new client he will run his hands through your hair all over to get a feel what texture your hair is, thin, baby fine, thick and so on. This allows him to see what cut and style will work best for your hair type. If he feels a style you wanted wouldn't work. or it would be extremely damaging to your hair he will tell you so and help you pick out a style that ends up looking fabulous on you.
will not work for some reason he will tell you upfront and recommend something every more spectacular.
Cindy is the best nail queen ever. I have nail toe issues she helps so much . I drive an hour to see her. They are all super nice there. She is a perfectionist. They are wonderful would recommend them over and over
I LOVE MY NAILS! I think her name was Cindy and she was so nice and she did my nails perfectly. She was very patient and I’m definitely coming back :)
I'm extremely happy with my hair colored and nails. I have always been coming to matrix ever since I was a teenager. There job is amazing because they always take there time on everyone. They make sure that your comfortable with your decision. Matrix customer service is awesome there so friendly, helpful and have patience. I reccomend this salon to anyone.
This is where I get my eyebrows done, they always do a good job waxing, never too thin! They listen to what you want..i was so annoyed i went somewhere else one time and they made it toooo
Thin! I had to let it grow out to be reshaped again. I Also get my hair dyed here, they do a good job! Look for Maria, she’s very nice and amazing!
Place Pictures
Matrix Hair & Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 08:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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