Quick Facts About Murdale Barber Shop
Murdale Barber Shop has received a mix of positive and negative comments from customers. In order to assess its strengths and weaknesses, we will analyze each comment and extract key points.
One recurring issue mentioned by customers is the inconsistency in receiving the desired haircut. One customer stated that despite specifically requesting a certain style, they left with a different one which did not meet their expectations. Another customer pointed out that their haircut was unevenly cut, indicating a lack of attention to detail. These comments suggest a weakness in the shop's ability to consistently deliver the desired results.
Furthermore, there were instances where the customers received a part in their hair that they did not ask for. While one customer noticed and had it corrected, another did not realize until it grew out. This inconsistency in fulfilling customer requests is a potential weakness for Murdale Barber Shop, as it may lead to dissatisfaction and the need for additional visits to correct mistakes.
However, despite these weaknesses, there were positive comments highlighting the friendliness of the stylists and the welcoming atmosphere of the shop. Customers mentioned that the staff genuinely cared about their customers, creating a pleasant experience. This positive customer experience can be seen as a strength, as it fosters loyalty and encourages customers to return.
Several customers specifically mentioned the good conversation they had during their time at the barber shop. This indicates that the staff is skilled at building rapport with customers and creating an enjoyable social atmosphere. This strength can be leveraged to enhance customer satisfaction and generate positive word-of-mouth referrals.
The longevity of Murdale Barber Shop also received praise from a long-time customer. They mentioned that the shop has been around for many years, with different owners along the way. This is a strength as it suggests that the current owner and staff have been able to maintain the shop's reputation over time and provide excellent service at a reasonable price.
However, one negative comment stated that the customer's hairline was destroyed, indicating an issue with skill or technique. This negative experience can greatly impact the reputation of the barber shop, potentially leading to a loss of customers. Ensuring that all employees are trained and proficient in various hair types and textures is crucial in order to avoid damaging customers' hair.
Another positive comment highlighted the ability of one specific barber, Heath, to deliver a great haircut and provide a satisfactory experience. This suggests that while the overall quality might be inconsistent, there are individual barbers who excel in their craft. Focusing on identifying and nurturing skilled barbers like Heath can help improve the overall quality and reputation of the shop.
In conclusion, Murdale Barber Shop demonstrates strengths in creating a friendly and welcoming atmosphere, fostering good conversation, and maintaining long-term customer loyalty. However, weaknesses were identified in terms of inconsistency in delivering requested haircuts, occasional mistakes with hair parts, and the inability to effectively handle African American hair. By addressing these weaknesses, such as investing in training on diverse hair types and improving attention to detail, Murdale Barber Shop can enhance customer satisfaction, reputation, and overall success.
Best TL Reviews
I've gotten my haircut here a couple of times because my buddies kept reassuring me that it was an off day. Consistently I don't get what I want when I ask for it, I went in with grown out sides and about 4 inches of curly hair on top, asked for a undercut down to 1 and half an inch off the top to keep my curls in tact. I have just left with a shave down to one and about an inch of hair on the top of my head pretty unevenly cut. The last times I was also goven a part I did not ask for, the first time I went back and it was corrected, but the second time I didn't notice until much later and it grew out very odd. The haircut overall is not terrible, just not what I want when I was trying to grow my top out from my last haircut. I can also tell by the way the sides were cut they will grow out in an odd way because of the way they are currently sitting. I would go back in to have it corrected but I've already lost more than I bargained for in this cut. Decent walk in experience, but overall dissappointing service.
Great place, friendly stylists, and good conversation! You can tell they really care for their customers and their business. If you're looking for a place to get your haircut, I highly recommend them!
Had a Great experience and haircut, will return and would recommend. Thanks for your welcoming spirits and friendly atmosphere folks! It's no wonder this place has been here as long as it has.
Went to this barber shop for the first time today and had a great experience. Great staff and gave a really good haircut. Definitely will be going back in the future!
The best barber shop in Carbondale! I had my very first haircut here about 45 years ago. There have been a few different owners since then, but the current owner and staff provide an exceptional service for a great price!!
Destroyed my hairline would not recommend. Would give 0 stars if I could. Nice folks tho
Heath got me in with not appointment and did a great job with my hair. Will definitely come again.
He don’t know how to do African American hair instead of saying that he messed up my sons hair and I can’t do anything to fix it
Murdale Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:30 AM - 05:00 PM |
| Wednesday | 08:30 AM - 05:00 PM |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:30 AM - 05:00 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | Closed |
How to go there
Location
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