Quick Facts About Jo's Barbers - London
Jo's Barbers - London Place, based on the comments provided, has several strengths and weaknesses. In this analysis, we will explore these aspects in detail.
Strengths:
1. Exceptional Haircuts: Multiple customers praised the quality of haircuts they received at Jo's Barbers, with particular mention of the skin fade and the attentive approach of the barbers. This consistent positive feedback suggests that the barbers possess excellent skills and attention to detail.
2. Affordable Pricing: Customers highlighted the affordable pricing at Jo's Barbers, stating that it is one of the cheapest options in London. This competitive pricing can attract cost-conscious customers who are looking for a quality haircut without breaking the bank.
3. Professional Service: The professionalism of the staff at Jo's Barbers was commended by customers. They emphasized that the barbers were skilled, efficient, and did not make any mistakes while providing the service. This demonstrates a well-trained and competent team.
4. Friendly Customer Service: Some reviewers mentioned the friendly and attentive customer service they experienced at Jo's Barbers. The barbers were described as focused, listening to customer instructions, and displaying genuine happiness when customers were satisfied with their haircuts. This positive interaction contributes to a pleasant overall experience.
Weaknesses:
1. Higher Price Compared to Competitors: One customer pointed out that the price at Jo's Barbers is higher compared to other nearby barbershops. While this comment stands contrary to the majority of feedback regarding affordable pricing, it is important to consider the potential discrepancies in individual perceptions and preferences.
2. Rude Staff Member: One dissatisfied customer remarked on the presence of a rude staff member at Jo's Barbers. This negative encounter created an unwelcoming atmosphere, leading the customer to discourage others from visiting. This highlights a potential issue with consistency in customer service and the need for proper staff training.
3. Lack of Communication and Poor Booking System: Another customer expressed frustration over a pre-booked service not being honored because the preferred barber was on holiday. The lack of communication regarding this change and subsequent confusion in the online booking system resulted in an inconvenience for the customer. This highlights a need for improved communication systems and processes to ensure customer satisfaction and avoid disappointment.
In conclusion, Jo's Barbers - London Place exhibits strengths such as exceptional haircuts, affordable pricing, professional service, and friendly customer service. However, it also has weaknesses, including a perception of higher prices, a rude staff member, and issues with communication and booking systems. Addressing and rectifying these weaknesses will further strengthen Jo's Barbers' reputation and customer satisfaction.
Best TL Reviews
I had a fantastic haircut in Jo’s Barbers today from Bianca. The skin fade was brilliant and she took great care to make sure it was perfect. The price was also great and one of the cheapest in London that I have seen. I would 100% recommend this place to anyone who is thinking about going here.
Took my son to have a haircut here, the haircut was very good and the staff were very professional. They did not make any mistakes with the service and this is why I gave them a high rating. Best barber shop in the area!
One of the best haircuts I’ve had. The barber was really good and actually listened to my instructions closely. Not too chatty and seemed to be quite focused on what he was doing. Afterwards he looked genuinely happy at how happy I was with the result. Lovely experience and unbeatable price. Will come again for sure!
Good place, professional barbar. The price is higher compared to other barbars close by. Overall good.
Rudest woman works here. Horrible place. Overpriced and unwelcoming. Don’t bother.
One of the most careful and attentive barbers I've visited since moving to London. Great service at an affordable price, an attention to detail, all served up with friendly customer service
Great barber shop. Quick in and out haircut, efficient staff. Still my go to shop for a haircut after trying a few options in the area.
EDIT: After the owner responded promptly, apologizing about what had happened and offering a free cut as a token of goodwill, I returned to my barber, because honestly, Vasi is brilliant. I was happy to see Vasi again and everything has been cleared up! I still visit here regularly because my hair has never looked better, thanks to Vasi! I have changed my star rating to 4 stars now.
After pre-booking my regular barber Vasi almost two months in advance, I arrived at the place, only to find him not there. I asked his colleague Bianca, where Vasi might be and she said that's he's on holiday and will be back Monday. I was angry because I spent almost £5.00 coming on the tubes to the salon and because nobody informed me that my booking was 'cancelled.' Bianca told me to re-book Vasi, but when going online on Booksy to book him again, it stated that he is 'Unavailable'. Either the booking system is broken or Vasi has left the business. Moreover, Bianca didn't seem to care about my distress and wasn't too bothered when I told her I would be leaving a negative review. Time to find a new barber!
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Jo's Barbers - London Info
Amenities
Accessibility
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Thursday | 10:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Sunday | Closed |
Wednesday | 10:00 AM - 07:00 PM |
Tuesday | 10:00 AM - 07:00 PM |
Saturday | 09:00 AM - 06:00 PM |
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