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Cut Ups Styling & Barbering

+1 513-563-0660
8809 Cincinnati Dayton Rd, West Chester Township, OH 45069 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Cut Ups Styling & Barbering

Cut Ups Styling & Barbering place has both strengths and weaknesses based on the comments provided. Analyzing these comments, we can gain insights into the reputation, customer service, professionalism, and skill of the staff members at Cut Ups. Let's explore these strengths and weaknesses in detail.
Starting with the strengths, the comments highlight several positive aspects of Cut Ups Styling & Barbering place. Howie is mentioned to give excellent haircuts to the customers' teenage son, consistently achieving great results. This signifies that the barbers at Cut Ups have the necessary skill and expertise to deliver high-quality haircuts. Additionally, the shop is described as professional and friendly, with excellent service and attention to all aspects of a nicely run business. This indicates that the staff members maintain professionalism and provide a welcoming atmosphere to customers, which contributes to a positive customer experience. Another comment emphasizes the amazing staff at Cut Ups, mentioning their kindness and ability to make customers feel welcome. This showcases the strong interpersonal skills of the staff members, creating a friendly and warm environment for customers. Finally, a specific staff member, Shirley Bowman, is acknowledged as the best hairdresser the customer has ever had. This highlights the skill and talent of the staff members at Cut Ups.
Moving on to the weaknesses, there are a few negative remarks made in the comments. One customer recounts a negative experience where they called to make an appointment but didn't show up, leading to feelings of guilt. When they called to apologize and reschedule, they requested a male barber for their son but were met with resistance from the lady working at Cut Ups. The customer felt dismissed and hung up on, perceiving her behavior as rude. This incident suggests a potential issue with customer service, as the staff member did not handle the situation in a satisfactory manner. Another customer expresses frustration at not being able to get a haircut at Cut Ups without an appointment. They mention feeling turned away without hesitation and interpret this as a lack of interest in acquiring new clients. This indicates that Cut Ups might not prioritize walk-in customers, potentially limiting their customer base.
In summary, Cut Ups Styling & Barbering place demonstrates strengths in terms of skilled barbers, professionalism, friendly service, and overall expertise. These aspects contribute to positive customer experiences and have garnered loyal customers over the years, as evidenced by the long-standing relationship mentioned in one comment. However, there are weaknesses related to potential shortcomings in customer service, particularly when it comes to handling requests for specific barbers and accommodating walk-in customers. Addressing these weaknesses could help improve the overall customer experience at Cut Ups Styling & Barbering place.


Best TL Reviews

I called to make an appointment, but didn't show up and felt horrible about it! So I called to apologize and wanted to reschedule for another appointment with preferably a man because that is what my son asked for and the lady working there said well I'm the only one to cut his hair and I said he wants a man to cut his hair. She said well I'm the one that will be cutting his hair so she can't help me and hung up the phone. When I know there are other men working there. Well, thanks for nothing. And to think I was looking forward to going! Rude.
Howie gives my teenage son excellent haircuts! Looks great every time!
Professional and friendly shop! Excellent service and attention to all aspects of a nicely run business.
Love this place. If you've been I'm sure you do as well. If you haven't, schedule an appointment. Your gonna love it too. I can't say enough good things about the people in there doing what they do.
Don has been my Barber for about 10 years and he does a great job. Very professional and skilled. It's a pleasure to visit with him.
Dont bother if you don't have an appointment. Doesnt seem like they're very interested in acquiring new clients anyway. I say this because as soon as I walk in I am turned away without hesitation because I did not have an appointment. So now ill keep searching for a decent barber in the area as i sit in cut ups parking lot!
I actually havent had my hair done here... yet. However, after meeting their amazing staff this past weekend I know my family will be coming here. They were so kind and make you feel welcome!
Shirley Bowman is one AWESOME person!! She is the best hair dresser I've ever had!!!????

Cut Ups Styling & Barbering Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 04:00 PM
Sunday Closed

How to go there

Location