Hobby Nails

+1 303-252-9511

16679 Washington St, Thornton, CO 80023 United States of America

Open Today: -

Quick Facts About Hobby Nails

Hobby Nails place has a mix of positive and negative comments from customers, which gives us insight into its strengths and weaknesses.

Starting with the strengths, several customers praised the nail technicians for doing a wonderful job and delivering the desired results. One customer specifically mentioned that they were able to achieve their autumn 70s color theme exactly as requested. This indicates that the technicians are skilled and capable of meeting the clients' expectations. Additionally, multiple customers mentioned that they had a positive experience with Lin, indicating that there are competent and reliable staff members at Hobby Nails place. The use of pedicure massage chairs was also mentioned as a positive aspect, suggesting that the salon offers a comfortable and enjoyable experience for customers.

Another strength mentioned by customers is the cleanliness of the facility. Several customers commented on the clean facility and friendly staff, creating a positive ambiance for customers. This indicates that Hobby Nails place prioritizes hygiene and customer service, which can contribute to a positive experience for customers.

In terms of weaknesses, one glaring issue is the poor customer service experience mentioned by multiple customers. Some customers reported rude and dismissive behavior from the nail technicians, which is a major issue as customer service is crucial in the beauty industry. One customer mentioned that their preferences were ignored and their concerns were not addressed, which creates a negative experience and undermines customer satisfaction. Another customer mentioned that the nail technician rushed through the service and did not pay attention to detail, resulting in a subpar outcome. These complaints highlight the need for improved communication and customer engagement at Hobby Nails place.

Another weakness that is mentioned by customers is the inconsistency in the quality of nail art. One customer mentioned that their nail technician couldn't draw a design and had to call someone else to do it, indicating a lack of skill and expertise in this area. This suggests that the salon may have some technicians who are not proficient in certain nail art techniques. Additionally, some customers mentioned issues with the cleanup of polish on their skin around the nails, indicating a lack of attention to detail in the finishing touches. These weaknesses suggest that there may be a need for additional training or stricter quality control measures for nail art services at Hobby Nails place.

Another weakness mentioned by a customer is the issue with the appointment system. They mentioned that after starting the pedicures, the salon staff asked again for the customers' preferences, leading to confusion and dissatisfaction. This highlights a lack of organization and attention to detail in managing appointments, which can lead to a negative customer experience.

In conclusion, Hobby Nails place has strengths in delivering desired results, maintaining a clean facility, and offering pedicure massage chairs for customer comfort. However, there are weaknesses in terms of customer service, inconsistency in nail art quality, attention to detail, and appointment management. These weaknesses should be addressed to improve the overall customer experience and satisfaction at Hobby Nails place.

Best TL Reviews

They do such a wonderful job!!! I was going for a autumn 70s color theme and what I got exactly what I wanted! Lin is always great! they were so kind, definitely recommend. pedicure massage chairs are awesome too. If getting acrylic I ask them to clip my cuticles so the grow out takes longer

I wish it were possible to give negative stars. I Went in for a 1:30 appointment for a full set of acrylic nails. I waited almost 30 minutes to be seen. Maria did my nails very quickly and did nothing for my cuticles. After I left, I noticed that my left hand had 2 crooked nails. I sent pictures to a friend, and she said it looked like the nails were poorly applied and it looked like I had a week of growth. I was furious and definitely did not trust this place to fix it. I went somewhere else and got everything removed. Probably shouldn’t have done that because Hobby Nails is refusing to give me a refund. I am never, ever going back.

Came in to try a new nail shop. I was a walk in so I expected to have some wait. Didn’t have to wait which was a nice start. Got Maria as the nail tech. Fast work she rushed through the whole thing. I am a nice verbal person because I work in a service industry too. So every time I said I didn’t like something or verbalized that my nails looked off she shrugged me off each time. Left hand isn’t the colors I wanted and showed her she kept saying it looked good I kept saying I don’t like it. Then my thumb nail started looking bumpy because of the fast paint job she was doing and said she will fix it. All she did was kept applying coats. It still looks bumpy under light. I advise people when they go there for there first time is to try out the other ladies first. I do not know how everyone else is but I wish I would have looked at the reviews for Maria. Not a fun first trip and honestly will not be back because of it. Take time on your newbies because they will bring you more business. I don’t write reviews so that says a lot about how disappointed I am. I don’t like to waste money and I feel like I did.

Absolutely love this place! I get my nails done here all the time, each time I come in with a different idea, and thanks to Maria it always looks just like how I want it. I love how professional looking they are(nicely shaped, clean, not bulky, perfect design) and I get endless amounts of compliments on them. :)

The technician didn't introduce herself, but she was very precise, yet quick. The place was mostly empty in the middle of the day, which was nice. I wanted to relax, and I personally appreciate my technician didn't force a conversation onto me. Reasonable prices, nice atmosphere. Would recommend:)

Decent prices. Clean facility. Friendly staff. I decided to try out a new place today. I got an Express Pedicure (with regular polish) and some sort of manicure (with gel polish) both for $60. I rated Hobby Nails at 4 stars because I'm less than impressed with the nail art and the clean up of polish on my skin around the nails. My nail tech couldn't draw so someone else did and I showed her a picture but she couldn't match the design. I'll go back and try them again, but probably no free hand designs.

Made an appointment for 3 people full sets and manicure, after starting the pedicures they asked again what we wanted, so I repeated to them what what we wanted. They started complaining. After my pedicure was done I was told I'd have to wait an hour lare they still hadn't talked to me or offered any services. I paid for my 2 daughters and left! Will not return

I come here monthly for a pedicure and they always do a great job. I drive half an hour to get here because they always consistently do a great job.