Quick Facts About In Style Nail Spa
Strengths:
1) Excellent customer service: Multiple comments mention the welcoming and friendly atmosphere at In Style Nail Spa. This is a significant strength as it creates a positive and inviting environment for customers. The staff's willingness to go above and beyond in making customers feel pampered and acknowledged sets them apart from other nail salons.
2) Fair prices: Customers appreciate the reasonable prices offered at In Style Nail Spa. This is a strength as it attracts customers who are looking for quality service without breaking the bank. The combination of fair prices and excellent service increases customer satisfaction and loyalty.
3) Skilled and efficient staff: Comments commend the staff members at In Style Nail Spa for their gentle hands and fast work. This highlights the strength of having experienced and skilled staff who can provide efficient and high-quality nail services to customers. Efficient service is valued by customers as it saves them time and allows them to enjoy their experience.
4) Personalized nails: Multiple comments mention specific nail technicians who provide tailored services. This strength is significant as it shows that the salon listens to customer preferences and strives to deliver a personalized experience. This personalized touch sets them apart from other salons and enhances customer satisfaction.
5) Owner involvement: A positive comment about the owner being nice and the staff being professional suggests that the owner is actively involved in managing the business. This is a strength as it demonstrates the owner's commitment to creating a pleasant and professional environment for both staff and customers.
Weaknesses:
1) Lack of transparency in pricing: One customer mentions a surprise price increase without prior notification. This weakness indicates a potential issue with communication or transparency regarding pricing. Customers should be informed of any price changes before receiving the service to avoid misunderstandings and ensure customer satisfaction.
2) Limited availability: Although not explicitly mentioned in the comments, the customer who walked in on an impulse and was helped right away suggests that there may be instances of limited availability. This weakness indicates that there might be busy periods where customers may not be able to receive immediate service. It is important for the salon to manage their capacity effectively to ensure timely service to all customers.
3) Loyalty program not well-promoted: The mention of a loyalty program with a simple online sign-in form highlights a potential weakness in the salon's marketing strategy. If the loyalty program is not well-promoted or explained to customers, they may miss out on the opportunity to participate in it. The salon should consider actively promoting their loyalty program to increase customer participation and loyalty.
Conclusion:
Overall, In Style Nail Spa has several strengths that contribute to its reputation as an excellent nail salon. The highlighted strengths include excellent customer service, fair prices, skilled and efficient staff, personalized nail services, and owner involvement. However, there are also some weaknesses that should be addressed, such as improving transparency in pricing, managing availability effectively, and promoting their loyalty program. By addressing these weaknesses, In Style Nail Spa can further enhance its reputation and customer satisfaction.
Best TL Reviews
Honestly the best place! I went to a previous nail salon a few minutes before going to In Style. They were busy and didn’t acknowledge me. I signed in and sat down and they let two people come in after me go before me, I got mad and left. I found In Style a few minutes after and let me tell you, their customer service is excellent! I felt extremely welcomed, and got wonderful service! Their prices are extremely fair. Got a wonderful massage and a hug before I left! I would recommend this to anyone who wants to feel pampered and welcomed! 20,000 stars if I could!
Very well done , gentle hands and fast work. I love this place very much recommend. Great prices also.
Cammie is great!!! Love talking to her and she does my nails the way I like. So glad I found her since I move here 6 months ago
I recommend Tony for your nails he did a beautiful job.
Instyle Nails are great and Rose the owner is very nice. And her staff are all very professional and friendly.
I enjoy coming to this nail salon for some me time and to refresh my nails. I usually go for a gel mani and pedi and they never disappoint! This evening Rose did my nails with a gel overlay to reinforce my cracked and broken nails. She did a very nice job. My nails turned out great!
Very nice people but when I picked my pedicure i was told it was $45. After I paid they handed me a receipt that said $66 without informing me of the
Price change or why it changed. I only got a simple pedicure with French tip polish , not worth $66 at all.
On an impulse, I walked in and asked about pricing and availability. All good and I was helped right away. Great service and some different techniques, compared to other salons, to make the experience very enjoyable. There’s even a loyalty program with a simple online sign-in form. I look forward to going back.
Place Pictures
In Style Nail Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Wi-Fi
Planning
-
Appointments recommended
Payments
-
Debit cards
-
Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
3. Lee Nails
15. Fancy Nails