Quick Facts About Fancy Nails
Fancy Nails place, as indicated by the comments, has several strengths and weaknesses that impact its overall reputation and customer experience. Let's analyze these strengths and weaknesses in detail.
Strengths:
1. Welcoming and friendly environment: Many customers appreciate the warm and cozy atmosphere created at Fancy Nails place. They feel welcomed and comfortable during their visits, which enhances their overall experience.
2. Skilled and professional staff: The owners, Tony and his wife, are described as kind and professional individuals who provide amazing service. Their expertise in nail design is commendable, as they accurately match nail colors with dresses and successfully recreate desired nail designs.
3. High-quality work: Customers praise the salon for consistently delivering high-quality results. Several comments mention that the nails still look good even after a few days, indicating the durability and longevity of their work.
4. Extra services: Fancy Nails place goes beyond the usual nail services by offering additional treatments like back massages and waxing. These extra services enhance the overall experience and make the salon a one-stop destination for multiple beauty needs.
5. Clean and well-maintained establishment: The salon is often described as clean and nicely decorated, contributing to a pleasant ambiance for customers. Cleanliness is important, as it ensures a hygienic environment for nail services.
Weaknesses:
1. Inconsistent customer service: One comment highlights a negative experience with the salon where the customer felt mistreated and experienced poor customer service. The nail technician not only refused to fulfill the customer's request but also caused injury by cutting their skin without acknowledgment. This incident indicates a lack of professionalism and attention to customer needs.
2. External appearance: While the interior is praised for its cleanliness and aesthetic, the outside of the salon is criticized for looking like a dump. This could potentially deter new customers, as the first impression of the establishment may not be positive.
3. Mixed experiences with nail technicians: Although most of the comments are positive about the salon's staff, there is one instance where a customer found their male manicurist to be a bit rough. Additionally, the customer expresses dissatisfaction with the filing technique, resulting in sharp edges. This highlights the importance of consistent training amongst the staff to ensure a uniformly satisfactory experience for all customers.
4. Limited options for nail services: While the salon receives praise for its nail work, there is no mention of a wide range of nail services. Offering more options and staying up-to-date with the latest trends could attract a larger customer base.
In conclusion, Fancy Nails place benefits from a welcoming environment, skilled and professional staff, high-quality work, and additional services. However, the salon needs to address issues related to inconsistent customer service, external appearance, nail technician techniques, and the availability of a diverse range of services. By focusing on these weaknesses, Fancy Nails place can enhance its customer satisfaction and continue to thrive in the industry.
Best TL Reviews
I came back after COVID, and they welcomed me back like no time had passed. They are super friendly and the environment is warm and cozy. I got acrylics for prom and they did amazing, on matching my dress with a color! I’m definitely coming back!
Omg….. Fancy nails my daughter and I just left and they did a phenomenal job on both of us. I’ve never had a pedicure. So a pedicure comes with a back massage and I also got a eyes and lip wax. And let me tell you. I’m truly pleased with their work.
Tony and his wife do an AMAZING job and are extremely kind and professional!
I showed him a picture of the nail design I wanted, and between him and his wife, they NAILED it! I’m attaching pictures.
They’re artists and I highly recommend using them!
Came in for a fill, my nails were almond and I asked for coffin, cause I figured it would be an easy transition, just make the tops flat. This man filed the whole tip of the nail down so it was just above my finger. I made him redo them and give me a new full set so they were the original length, they were still a little long so I asked him to file them shorter and he refused to go shorter because I made him do a whole new set longer because he cut them all off. During this whole process he literally sliced the skins right under my nail on my thumb and made them bleed, and he didn’t even acknowledge it.
Extremely unprofessional and will not go back to this place or even recommend it at this point. Terrible customer service
Finally found a place around here to get my nails done, first visit very clean, the setup is nice, friendly people, damn right I will return she hooked my nails up, and it’s been a few days and they have not chipped I’m impressed.
Lovely and clean establishment! They even took us in earlier than our scheduled appointment. My husband and I got the Volcano Spa Pedicures. We felt well cared for here. Thank you again! Happy New Year! ????????
Nice clean facility. Kind staff. Took me on time and never felt rushed. Staff recommended different services after listening to my needs. They were correct and I’m very happy. I will continue to use them. Highly recommended.
The salon looks like a dump on the outside, but is beautifully decorated and clean on the inside. I had a male manicurist. He was a tiny bit too rough for me but did a good job. He filed my nails rather than cut and file them, which left me with very pointy and sharp edges. I will ask to have them cut and filed next time. I'm currently trying out new nail salons and this is the second best one I've visited thus far.
Place Pictures
Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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