Pink & White Nails & Serenity Spa

+1 813-968-4100

12914 N Dale Mabry Hwy, Tampa, FL 33618 United States of America

Open Today: -

Quick Facts About Pink & White Nails & Serenity Spa

Pink & White Nails & Serenity Spa is a nail salon that offers various nail services. Based on the comments provided, there are both strengths and weaknesses associated with this establishment.

Starting with the strengths, one of the recurring positive comments is about the professional quality service provided by the salon. Customers have mentioned that the salon is clean, organized, and well-run, indicating a commitment to maintaining a high standard of cleanliness and efficiency. Additionally, the availability of complimentary soda, water, or wine adds to the overall experience and creates a sense of hospitality.

The nail technicians at Pink & White Nails & Serenity Spa also receive praise for their skills and attention to detail. The comment about Lynn being a professional nail technician highlights the expertise of the staff. Another customer commends Anna for being methodical and attentive, suggesting that the nail technicians are well-trained and dedicated to providing superior service.

Some customers also appreciate the extra care taken by the salon, such as allowing extended rest periods in massage chairs and offering personalized services. This attention to the customer's comfort and preferences contributes to a positive experience.

However, there are several weaknesses pointed out in the comments as well. One major issue seems to be inconsistency in service quality. While some customers are satisfied with their nails and appreciate the attention to detail, others are highly dissatisfied with the final outcome. One customer mentioned having horrible nails with different lengths and widths, suggesting a lack of attention or expertise on the part of the nail technician. Another customer complains about the poor quality of the products used, claiming that nails scratch and fall off within a week.

Another weakness indicated in the comments is poor customer service. One customer had a negative experience where a nail technician refused to provide service based on a personal preference. Additionally, the customer was treated rudely and felt unheard. Lack of professionalism, including making a scene and not providing a resolution or compensation, was another issue mentioned.

Price and potential up-charges were also a concern for some customers. One customer felt misled by false advertising and faced unexpected charges during the service. The customer expressed dissatisfaction with the up-charges not being disclosed beforehand and the quality of the service not matching the price paid.

In summary, Pink & White Nails & Serenity Spa has several strengths, including professional service, cleanliness, and skilled nail technicians. However, there are notable weaknesses such as inconsistency in service quality, poor customer service experiences, and potential issues with pricing and up-charges. It is important for potential customers to consider these factors before visiting the salon.

Best TL Reviews

First time visit to this salon and I was very pleasantly surprised with the professional quality service. You get complimentary soda, water, or a glass of wine. My pedicure looks amazing and my manicure is spectacular. Clean, organized and well-run established nail salon offering excellent nail services. My girl was Lynn! Wow! What a pro!

The nail tech was a guy and after not doing my nails for 15 yrs. Due to my line of work I decided to go to this salon . I paid $60 because I didn't want to make a scene but my nails are horrible!!! All different lengths some are super wide I mean HORRIBLE!!! I kept telling them these are too thick too wide and I got oh he's gonna file them down I just got so frustrated I was just like just finish so I can leave. The sad thing is I would've been a long standing customer and referred my friends but not anymore!! I even told them after I paid that I wasn't happy and I showed them why all they said was sorry bout that. They didn't even offer to fix the issues or a discount next time these are a mess worst nails ever. I've never had a problem back in the days when I was a nail junkie. I don't recommend this place to my worst enemy...

Went here for the first time today and I was a little skeptical going in based on some reviews but I’m so happy that I did cause I love my nails! I got a full set from Anna and she was so methodical and attentive to detail which I really appreciate cause some people at other places just try to get you in and out as fast as possible. I will be coming here more often

I regularly patronized this salon years ago, when I lived in Tampa. I left the city in 2019 and visited over the past weekend. Le Nhuy took such care to ensure I had an enjoyable experience. The services are a little pricey for a basic pedi and mani with gel polish but it was worth it - she allowed me to rest in the massage chair for an extended period, offered a beverage and worked with me regarding the specifics of my manicure. Overall, one of the best nail salon visits I've had in a good while. Thank you, Le Nhuy!

This was the worst place I have even been to. Not only were they completely rude they messed up my set. I came in and asked for a full set. When they asked me what design I would like I mentioned how I liked a design done but one of the other girls. the lady full on refused to do service on me. I was trying to be polite and understanding, even offered her a bigger tip and the way she treated me was unforgivable. She was rude and made a huge scene. And when I asked for her name the other ladies refuse to give it to me. When I finally got my nails done they were nothing how It was promised and even cut me. Very unprofessional, rude, and inconsiderate of their customers. Never go here.

I decided to write a review to warn others of the following:

I used to come to this location because I truly used to like how they work and the cleanliness, etc.

I stopped coming for a while because I moved out of the area and didn't have much time to travel over 30 mins for pedis or manis, after going to other locations with no luck I decided to give it a try again back again but to my surprise and disappointment something happened that they decrease the quality of their products and after going twice in less than 3 weeks for manicures and talking to other clients I discover that your nails will scrach and fall off within a week. Price wise they are more expensive than other locations and the quality is no good anymore.

So please consider the following before visiting.

Anna is an amazing nail artist, she always takes great care of my nails and does whatever designs I come up with. Very clean as well. Worth every penny.

I went in with a gift certificate that came with a pamphlet that has prices. Now I want to prefix this by saying that Im not cheap and price was not an issue or concern, but false advertising and non consensual up-charges is. The pamphlet clearly stated full set acrylic 35. I got a manicure and it was quick nothing special but nothing bad either. From there I went to get my full set. So she is doing my nails nothing special either no cuticle treatment and I figured it would be like this because of the price. But as we are doing the set i ask her how much its going to be and she says 68 dollars. I immediately pull back and say What? She then informs me that it was ten dollars to shape them and an extra ten for the length but she only charge me 5 for the length as if she did me a favor. Then she said because of gel which i had ALREADY told her i didnt want and she planned on using anyways. At this time I tell her I will pay 45 and that im appalled that she didnt tell me all the upcharges she was including. She told me that she doesnt know where I have been before but they use quality products and I told her she didnt have to continue if she choose not to but I have had 70 dollar manicures and this wasnt one. She finished and I paid 45 and I left a tip because as a waitress i understand how important it is but it has been 4 days since my set and this is the “quality product” i got. Ten out of ten dont recommend to anyone.