Quick Facts About Swan's NailSpa
Swan's NailSpa has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. In order to analyze the strengths and weaknesses, let's break down the comments and discuss each aspect.
Strengths:
1. Efficient service: Many customers mentioned that they were seated right away, and the service was prompt. This suggests that Swan's NailSpa is efficient in attending to their customers and minimizing wait times.
2. Quality work: Some customers expressed satisfaction with the outcome of their nails and pedicures. They appreciated the attention to detail and the quality of the work provided. This suggests that Swan's NailSpa prioritizes delivering satisfactory results.
3. Cleanliness: Multiple comments mentioned the cleanliness of the salon, which is an important factor for customers seeking a hygienic and pleasant environment. A clean salon indicates that Swan's NailSpa takes hygiene seriously, creating a positive experience for customers.
4. Pleasant atmosphere: One customer mentioned that they enjoyed the atmosphere of Swan's NailSpa. A calm and inviting atmosphere can contribute to a relaxing experience for customers and enhance their overall satisfaction.
5. Flexibility and going the extra mile: One comment mentioned that the nail spa is willing to accommodate customers, even when they arrive close to closing time or have unexpected rush days. This flexibility reflects a commitment to customer satisfaction and can be seen as a strength.
Weaknesses:
1. Nail durability issues: Several comments mentioned nails chipping or breaking shortly after getting them done at Swan's NailSpa. This suggests that the longevity of the nails might be a weakness, and the salon might need to improve the durability of their treatments.
2. Inconsistent service: One customer mentioned that they experienced a discrepancy in price and a lack of explanation from the nail technician. This indicates that there might be inconsistencies in service delivery and communication within the salon, which can be seen as a weakness.
3. Lack of payment options: Some customers mentioned that Swan's NailSpa only accepts cash and not debit or credit cards. This can be inconvenient for customers who prefer to use cards instead of carrying cash. Lack of payment options might discourage potential customers from visiting the salon.
4. Rushed service: A couple of comments expressed dissatisfaction with rushed services, such as a pedicure resulting in bumpy polish and haste in between coats. This suggests that some technicians at Swan's NailSpa might prioritize speed over quality, which can negatively impact the overall experience for customers.
5. Unprofessional behavior: One comment mentioned unprofessional behavior by a nail technician, such as refusing to explain a price change during the service. Unprofessional behavior can create a negative impression and lead to customer dissatisfaction.
In conclusion, Swan's NailSpa has strengths in efficient service, quality work, cleanliness, a pleasant atmosphere, and flexibility. However, there are weaknesses in nail durability, inconsistent service, lack of payment options, rushed service, and unprofessional behavior. By addressing these weaknesses and building upon their strengths, Swan's NailSpa can improve the overall customer experience and satisfaction.
Best TL Reviews
I came here on Wednesday to do my nails I did a dip on my natural nail, today is now Saturday. Yesterday was Friday and two nails have already chipped the dip off my nail. I have never been to a nail place where my nails only last two days paid $45 what a waste of money. I did not like the way she put the dip on my nail she used nail polish then dipped my finger into the powder. I feel that is why it did not stay on my nail. I will definitely never go back and do not recommend.
Called made a appointment when got there we got seated right away was very happy about that . Love my pedicure. Got my nails done right after my pedicure and I love how my nails came out very happy with there services they gave me I will definitely be back … the only thing is they don’t take bank cards they only take cash . Which was a very big inconvenience to me . They do have a atm inside there shop but I don’t like using atms that isn’t my bank for more fees they say the atm is free to use but my bank charges me for using other atms that isn’t my bank point is they need to get there card Machine working . This nail salon is very clean I highly recommend for good work and the cleanness.! Will be back with cash lol
Came in had a pedicure and a full set of nails. A day later one of my nails broke in half. No exactly sure why wasn’t doing anything crazy. No big deal I figured I can come in and get it fixed. When I came in I was told they were “ too busy to fix it and to come in later” which that was a lie. The person who did my nails wasn’t there and no one wanted to fix it for me. Very disappointed because I paid over $100. Because I couldn’t come back I decided to stayed and waited. People kept coming in and they would see them immediately. My one nail would have taken them 10 mins tops and I would have been happy and continue to come. You guys lost a good customer
Walked in for a pedicure and acrylic fill. Walked out disappointed after spending 100. The nail tech shaved down all my natural nails from underneath. I’ve been growing them out on purpose. Then she said she had to charge me for a full set. I was in disbelief and confused. My pedicure was rushed and I ended up with one shiny feet and one matte feet with gel polish. Less then 4 hours later one of my nails broke. Went back in the next day to get it fixed, that was easy, then later that day 2 more nails broke. I was folding clothes. I wanted to live this place since it is right next to my house, this was the 3rd try. Never again
Horrible service. Will never come here again. I got a gel pedicure on my toes and the polish came out bumpy because she was rushing. I asked her to redo them and she tried to blame me for having my toes short when I’ve never had this problem anywhere else. She was rushing in between coats and did not put the gel light on carefully. When I asked her to redo them she also rolled her eyes at me.
The Worst of the worst, they are not professional at all she give me a price and after she start working on my nail she change price and when I ask her why she said she don’t have to explain for me ??? Whatttt!!!!!! I need to know what I’m paying for rightttt !!!!! Stayyyy awaaay from this place waist of time and energy if I can give 0 star i would love too
Convenient to my area. Great atmosphere! Really enjoyed my pedi/mani! Got the works! Definitely worth it! Well return.
My favorite nail spa in Menifee! They always take you and go the extra mile even 10 minutes before closing time for those rushed unexpected days. The environment is calm, they don't rush you out. Quality work is their priority.
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Swan's NailSpa Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Wi-Fi
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
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