Magic Nails

+1 303-791-5823

2229 Wildcat Reserve Pkwy #A5, Littleton, CO 80129 United States of America

Open Today: -

Quick Facts About Magic Nails

Magic Nails is a salon that garners mixed reviews. While it has loyal customers who appreciate the quality of service and attention to detail provided by the nail technicians, there are also customers who feel that they were overcharged and treated poorly. By examining these comments, we can identify both the strengths and weaknesses of Magic Nails.

One of the main strengths of Magic Nails is the skill and expertise of their nail technicians. Several customers mentioned that they have been going to Song or other technicians at Magic Nails for years and have always been satisfied with the results. The nail technicians are praised for their ability to shape and design nails according to the customer's preferences, as well as their attention to detail during gel manicures that last for a month or more. This shows that Magic Nails has established a reputation for quality work, making it an attractive option for customers seeking a reliable and professional nail salon.

Another strength of Magic Nails is the welcoming and relaxing atmosphere. Customers repeatedly mention the pleasant experience they have had at the salon, citing the peaceful ambiance, relaxing music, and top-notch pedicure chairs. This attention to creating a calm and soothing environment adds value to the overall customer experience at Magic Nails, enhancing the appeal of the salon.

In terms of weaknesses, one of the main issues raised by customers is the pricing and lack of transparency. One customer felt scammed after not being informed of the prices for the services they received until they received the receipt. They expressed frustration at being charged exorbitant prices compared to other salons, feeling that Magic Nails made up prices based on what they thought the customer would pay. This lack of transparency and inconsistency in pricing can be a major turn-off for potential customers, as it breeds mistrust and creates a negative impression of the salon.

Furthermore, there were complaints about the pushy behavior of the staff, specifically in trying to upsell additional services. Customers mentioned being pressured to get additional services like eyebrow shaping, which made them feel uncomfortable. This aggressive sales approach can create a negative experience for customers and may deter them from returning to the salon.

Another weakness raised in the comments is the poor customer service experienced by some individuals. One customer described their nail technician as being "fake nice" and making backhanded comments about their nails, while another customer felt they were treated rudely. These negative interactions can taint the overall customer experience and leave a lasting impression. It is essential for a salon to prioritize providing exceptional customer service to ensure customer satisfaction and loyalty.

Overall, Magic Nails has strengths in terms of the skill and expertise of their nail technicians, as well as the welcoming and relaxing atmosphere they create. However, the salon suffers from weaknesses regarding pricing transparency, pushy sales tactics, and inconsistent customer service. These weak areas should be addressed and improved upon to maintain and attract a loyal customer base.

Best TL Reviews

My name is Carol,

I found Song after doing my own nails for 19 years, and been coming to her ever since! She shapes my nails the way I like, and does gorgeous designs allowing me to even bring in example pictures.

****PLEASE READ*****

This place is a Legitimate scam. When they gave me my receipt they didn’t even have my services listed with their prices. They only had the “total price” of 125 dollars for a pedicure and a dip manicure with a small, easy design. My friend got acrylic nails with a simple design (that they botched) and it costed 60 dollars. My simple dip nails with a tiny flower design costed me 80 dollars. They nickel and dime you on everything and press you to buy more services (they tried to get me to do my eyebrows too) They offer you things but don’t tell you the cost and their prices aren’t listed in store or online. I truly believe they make up whatever price they think they can get you to pay. This same service (manicure and pedicure) costs me about 80 dollars at any other salon and I’ve been to many. On top of the prices, they also made my nails bleed and it hurts every time I wash my hands. I work for 17 dollars an hour, had a terrible week and came here to wind down. This terrible experience costed me more than a full 8 hour days work. I was naive to not ask the prices beforehand but I never thought someone would scam me like this. On top of this, my nail tech was very “fake nice” and rude. She made backhanded comments about how short my nails were at the start (trying to get me to upgrade to acrylics ) and how torn up they were from work. I was trying to be nice as possible the whole appointment because I’m shy and don’t like confrontation unless absolutely necessary. I dealt with a lot that I shouldn’t have in that appt and I learned my lesson. I left feeling terrible and the more I thought about how I was treated the more upset I became. At least it was a learning experience (although a very overpriced, expensive one). Save your time, money and nails and go somewhere else. Personally, I recommend Vibrant Nails or Ella Bliss Beauty Bar. Do not send your kids here because they’ll assume you’re rich and scam you. This is the first negative review I’ve ever written and I hate confrontation but I am actually disgusted at how this “salon” takes advantage of its customers.

Song and everyone is very welcoming and the atmosphere is relaxing. My mom and I have been going to Song for years, and she always takes care of us. We plan to go there for years to come!

I absolutely love this salon. It’s the best one in Colorado. Lisa is perfectionist & that is shown in her work! She is always willing to work with new designs & ensure I leave satisfied. The other nail techs are absolutely lovely to be around as well. I highly recommend Magic Nails, I’ve never had anything but a quality experience. & my gel manicures last a month minimum!

B did an amazing job! I got a pretty intricate design and she took her time and didn’t make me feel rushed or bad at all. I will be coming back for sure!

I’ve been going here for about 3 years and I love it. I usually schedule with Bea. She takes her time, is always consistent, and does an incredible job with my manicures and pedicures. Any time I’ve had my nails done by any of the other staff members they’ve always done a great job as well. I highly recommend this salon.

I love this place!! They always have relaxing music playing, it’s so peaceful and the pedi chairs are top notch! Thuy is so sweet and pays great attention to detail! The prices are also very reasonable!

I went to this place due to the great reviews and so far I'm not disappointed. Everyone is very friendly and I noticed everyone in the place is happy and having fun. Great atmosphere. Tracy is so nice and does a great job. I definitely recommend this place.