Best Nail Care Salon

+1 610-782-0763

1114 Hamilton St, Allentown, PA 18101 United States of America

Open Today: -

Quick Facts About Best Nail Care Salon

Strengths:

1. Customer loyalty: Many customers have been going to this salon for a long time and express satisfaction with their work. This suggests that they have built a loyal customer base, which is a strength as it indicates that they have been able to retain customers over a long period of time.

2. Skilled staff: Several comments mention specific staff members who are skilled at what they do, such as Tina and Tony. This indicates that the salon has talented employees who provide high-quality service, which is a strength as it allows them to meet customer expectations.

3. Reasonable prices: A comment mentions that the prices at this salon are awesome. This suggests that they offer competitive pricing, which is a strength as it can attract customers who are looking for value for their money.

4. Friendly and professional atmosphere: Multiple comments mention the friendly and professional nature of the staff. This indicates that the salon provides a pleasant atmosphere for customers, which is a strength as it can contribute to a positive overall experience.

Weaknesses:

1. Inconsistent service: One comment complains about witnessing unsanitary practices during a pedicure, where the foot basin was not properly cleaned between clients. This suggests a lack of attention to cleanliness and hygiene, which is a weakness as it can potentially lead to negative health consequences for customers and damage the salon's reputation.

2. Minor issues with nail services: One comment mentions being picky about their nails and not being fully satisfied due to minor issues. This suggests that there may be room for improvement in terms of precision and attention to detail during nail services, which is a weakness as it could lead to customer dissatisfaction.

3. Lack of customization: One comment mentions that the staff did not listen to their preference for matte nails and instead painted them shiny. This indicates a potential weakness in the salon's ability to cater to individual customer preferences and may lead to customer dissatisfaction.

4. Negative experience: One comment describes a negative experience with the salon, where the customer received cuts and poorly done nails. This is a significant weakness as negative experiences can deter potential customers and damage the salon's reputation.

In conclusion, Best Nail Care Salon has strengths such as customer loyalty, skilled staff, reasonable prices, and a friendly and professional atmosphere. However, they also have weaknesses such as inconsistent service, minor issues with nail services, a lack of customization, and negative experiences reported by customers. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction and reputation.

Best TL Reviews

Beware you get your pedicure done their. I have gotten mine done twice and one day I happen to be their getting my eyebrows done by the way Tina is amazing but they were upset with me after witnessing them do pedicures they just rinsed the foot basin out and took another client no chemical nothing and when I mentioned it and made a stink about it they got upset. Terrible

Been going here for a very long time and I'm always satisfied with their work. I never had a problem love this place

Love this place. Professional, friendly. Prices are reasonable. Tony is an amazing artist. Only place i will go for nails.

I love my nail salon always a blast Hannah always make my nails & toes beautiful... ❤❤❤

First time their prices are awesome, customer service was on point as far as the person who attended me!!! I must say he slayed my nails ???????????????? didn't have to wait and the owner is a cutie pie!!!????

Been going there for about 16 years now... Love Paul he's the only one I let do my nails if he's not available I'll go to Tony..

I have been searching around I will say I’m very picky with my nails so I’m not 100% satisfied for very minor issues lol but my eyebrows done by Emmy and yes best place I’ve tried in Allentown hands down very polite and friendly staff . Good place

Horrible!!! I went in for a full set and came out with two cuts and nails that are a mess. They are crooked and thick!!! When I told the lady I wanted matte she told me no shiny and pained them shiny! I will not be going back or ever recommending!