Modern Nails

+1 910-848-1212

1910 Club Pond Rd, Raeford, NC 28376 United States of America

Open Today: -

Quick Facts About Modern Nails

Strengths:

1. Professionalism and friendliness: Many customers appreciate the professionalism and friendliness of the staff at Modern Nails. They take pride in their work and strive to ensure customer satisfaction.

2. Convenient location: The salon is conveniently located for some customers who live next door or are able to easily drop off their children for services while they shop at a nearby store.

3. Skilled massage therapist: Miss T, an employee at Modern Nails, is praised for her massage skills by one customer. This suggests that there are competent technicians at the salon.

4. Free beverage and gel color selection: The salon offers a free beverage and has a diverse selection of gel colors, which enhances the overall experience for customers.

Weaknesses:

1. Inconsistent quality: Several comments highlight the inconsistency in the quality of services at Modern Nails. Some customers have had positive experiences, while others have had negative ones. Inconsistency can be discouraging for potential customers.

2. Pricing discrepancies: There are multiple complaints about pricing inconsistencies. Some customers were charged different amounts for the same service or felt that they were overcharged. This suggests a lack of transparency and fairness in pricing.

3. Lack of attention to detail: Multiple customers have mentioned issues with the application of nail polish, poor nail shaping, and lack of attention to detail. These comments indicate a need for improvement in the technical skills of the technicians.

4. Painful and uncomfortable experiences: Several customers highlight experiences of pain and discomfort during their services. These include instances of skin being ripped off, burning sensations, and discomfort due to rushed and rough treatment. This indicates a lack of attention to customer comfort and safety.

5. Language barriers: In some cases, there were instances where customers struggled to communicate their needs or concerns due to a language barrier. This can lead to misunderstandings and further discomfort for customers.

In conclusion, while Modern Nails has strengths such as professionalism, friendliness, and a convenient location, there are several weaknesses that need to be addressed. The salon should focus on consistency in service quality, transparency in pricing, attention to detail, and ensuring customer comfort and safety. Additionally, addressing any language barriers and improving communication with customers would enhance the overall experience for all clients.

Best TL Reviews

This the best nail salon by far. Thy are very professional as well as friendly. They take pride in their work and they really make sire you are happy with the services rendered.

I really like this place, I came in this morning at around 9:30 and staff greeted me at the door and sat me down to get my manicure. I picked the $45 dollar one and gel polish. The lady doing my manicure offered me a drink and soon started on my toes. She did dig down into my big toe area quit a lot but nothing I couldn’t handle. Also the rub that they put on my leg gave my foot a burn since I have sensitive skin. The price came out to be $60 with a $10 tip. If you want to go somewhere quick and easy I recommend.❤️

I try so hard to like this place I’ve been here a few times, as I live right next-door. But yesterday I spent $130 and tipped $20, but my toes look like this as well as being cut. My best friend had the same experience it seems like no one wants to be there, or no one enjoys their job . The owner is super friendly and I know they don’t do refunds , I’m just upset

Miss T is an absolute treat! Thai women give the BEST massage IMHO and she did not disappoint. Y'all my cuticles have never been this cute ???? They offer a free beverage, have SO many massage chairs and the gel color selection was on point. I'll be back!

My daughter and her friend both 13 went today. I dropped them off. When I saw my daughters nails they looked horrible. Now they both wanted the same thing. One was charged 40 yet my daughter was charged 70 and they looked absolutely horrid. She wasn’t pleased but being 13 she didn’t say anything. She just walked out. They were too bulky. As if they just threw them on without shaping them or anything. I feel like they took advantage of my child because they saw I dropped them off to do shopping at Walmart. Never again and shame on you guys for this. You don’t take advantage of children because I guarantee if it were me you wouldn’t have charged me 70 for a poor job. Do better.

This is usually my go to spot until today. The woman doing my pedicure ripped a big piece of skin off the side of my big toe causing it to bleed. She continued to dig, cut, rip skin even after I told her it hurt. When she finally stopped, my toe was still bleeding and she continued with the rest of the pedicure. The callous softener got on my toe and it BURNED. I was literally screaming inside. I told her it hurt but I think there was a language barrier. I told her again and pointed to my bloody toe that it burns. She put my foot back into the water. After that, she goes back to said toe that had stopped bleeding to dig and cut more. I looked at her stunned and told that it hurts. She looked annoyed or confused but finally stopped. I decided no color because honestly, I now have an open wound on my toe, I needed to get home, get it cleaned and put something on it. So now I’m in pain and the side of my toenail is red and irritated, still slightly bleeding. I’m not going back anymore.

First off if you want your nail plate to be burned off then this is the place for you. It sounds like they are going to sand your nails off. And why do they trade you off to different people when doing your nails . I liked my nails but it felt rushed

Guys it’s a no for me. I got a pedicure and my toe nails painted white and the lady got nail polish all over my skin and the application was so poorly done, the nail polish was on my cuticle. I guess she couldn’t tell where my nail started and skin ended. Their nail polish is so thick and old she applied nail polish on my big toe and then notice how thick it was, then she put acetone in the jar and proceeds to apply, it was so think and chunk it will probably chip off in a couple of days. After I asked her to fix it you already know what she said afterwards to her coworker… I asked her what you say and she just laughed and pretended not to hear me.