Quick Facts About Nailspa
Nailspa Place, based on the comments provided, has several strengths and weaknesses.
Starting with the strengths, one recurring theme mentioned by multiple customers is the skill and quality of the nail technicians. Customers have expressed high satisfaction with the work done at Nailspa Place, praising the attention to detail and precision in their nail designs. The technicians are described as talented and proficient, ensuring that customers are happy with the final result. The positive reviews also highlight the ability to accommodate specific requests and freehand designs, showcasing the creativity and adaptability of the staff.
Another strength of Nailspa Place is the friendly and welcoming atmosphere. Customers have noted that the staff treats them like family, making them feel comfortable and valued during their visit. This aspect contributes to a positive overall experience, making customers more likely to return and recommend the salon to others. Additionally, the clean and well-lit spa environment is mentioned as a positive aspect, showing that Nailspa Place prioritizes cleanliness and hygiene.
The affordability of Nailspa Place is another strength highlighted in the comments. Customers have mentioned that the prices are significantly lower compared to other salons in the area, making it a cost-effective choice for nail services. Additionally, the salon offers good value for money, as customers express satisfaction with the quality of work despite the affordable prices.
Moving on to the weaknesses, a common issue mentioned is the potential for delays in appointments. Some customers have reported waiting times longer than expected, with appointments starting later than scheduled. This delay could be a source of frustration for customers who have set aside specific time for their nail treatments. While it is unclear whether this is a consistent issue or an occasional occurrence, it is still a weakness that might deter some customers.
Another weakness mentioned in the comments is the management change at Nailspa Place. One customer describes a negative experience with a new owner who was perceived as rude and unable to fulfill specific requests. This change in ownership has resulted in a decline in the overall experience for some customers, potentially affecting the salon's reputation and loyalty.
Lastly, one customer expressed dissatisfaction with a specific nail design request that was not properly fulfilled. Despite clear instructions, the technician did not follow the customer's preference for a white color and instead used gold. This lack of attention to detail could be a weakness for Nailspa Place if it is a recurring issue that affects customer satisfaction.
In conclusion, Nailspa Place has several strengths, including talented technicians, a friendly atmosphere, affordable prices, and good value for money. However, weaknesses such as delays in appointments, a change in ownership impacting the overall experience, and occasional lapses in fulfilling specific requests detract from the overall positive image of the salon. It is essential for the management of Nailspa Place to address these weaknesses and ensure consistency in providing excellent service to maintain a loyal customer base.
Best TL Reviews
Before i rant off for those who dont read the whole review...... GO GET YOUR BEAUTY ON @THE NAIL SPA. YOU WONT BE DISAPPOINTED. I have not been here personally before it was actually 9years the last time I got my nails done. I've always heard great things yesterday I finally decided I wanted to do something special for myself. I went in with my cousin and she had something in mind she wanted but I was indecisive. I asked the man go ahead and do what he wanted . I wanted something with flat black and for it to be pretty. He worked a as a team with his wife she did the flowers and a few other things. Wonderful couple. I'm ecstatic with the way they turned out. Not to mention the price for this was significantly lower than anywhere else .
I started going to Nail Spa a couple of months ago and could not be happier that I made that decision. They are always so nice and their work is amazing!! The little lady is so awesome. She does the most amazing free hand designs! If you get your nails done in Fairmont, you should really check them out!!
Steve is great! He took my appointment over the phone and was ready when I arrived... he is attentive to details and proficient... his spa was clean and well-lit...he has a client in me... highly recommended...
Can’t say enough about Anna and Tom! They are so friendly, and treat you like family ! Best pedicures I have ever had. Anna did my nails today, and they look amazing!!! Highly recommended !!!!
They do great job when they aren't rushed. They keep very busy. Very fairly priced. For 3 of us to get full sets was only $180...only two complaints would be was 1. Our appointments were at 12 n didnt get started/seen until like 12:45 and 2. My daughter wanted her middle nail white with black symbol n even after my daughter said 3 times she didn't want it gold, she wanted it white, the lady still made it gold. Even after she painted it she asked her if she liked it and my daughter asked if she could just paint it black that she didn't like the gold she still left it gold. But other than that they do a great job.
I originally gave this place a 5 out of 5 , they did nails BEAUTIFULLY. The couple their with their baby was amazing sweet kind and talented . Sadly it's been sold to someone who is rude and don't know how to do nails. I asked for a simple nail design and he wouldn't do it. He said they had no sparkles even tho I was looking right at them. He refused to listen and hear me out and he wanted to completely change the design. When I refused to change it he told me I can take my business elsewhere so I did. Sadly the amazing store isn't amazing anymore with him there .
Fantastic experience! My daughter has always been denied having a full set of acrylic nails put on by many nail salons in the greater Morgantown area, (she's 14 and legitimately looks 8). Tonight for the first time EVER, she and I were able to get our nails done together and we couldn't be happier! High quality work, great conversation, many styles and extras available to choose from! We will definitely be returning again when its time to fill our nails. HIGHLY RECOMMENDED!!!
they do the best work!
I go in and show them anything I want done and they always manage to perfect them! They take their time and make sure everything is precise and A+ every time.
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Nailspa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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