Quick Facts About Gina's Nails
Strengths:
1. Fast and efficient service: Gina's Nails place was able to quickly accommodate a customer who had a bad experience at another salon and fix their nails promptly. This indicates that they prioritize customer satisfaction and have the ability to handle urgent situations efficiently.
2. Skillful staff: Customers have mentioned that the staff members at Gina's Nails place, such as Gina herself and Ava, performed their services exceptionally well. They were able to accurately replicate a desired nail design and deliver satisfactory results. This implies that the staff members are skilled and talented in their craft.
3. Great eyebrow services: Several customers have praised Gina's eyebrows services, implying that she excels in this particular area. This is a positive strength as it indicates specialization and expertise in a specific beauty service.
4. Good job with pedicures: Despite the manicurist being in a hurry and talking excessively with coworkers, customers have mentioned that the pedicures turned out wonderful. This shows that despite external distractions, the staff is still able to deliver quality pedicures.
5. Accommodating service: Some customers have mentioned that Gina's Nails place is able to accommodate multiple beauty services like nails, eyebrows, and lashes. This is advantageous to customers as they can conveniently get multiple services done in one place.
Weaknesses:
1. Lack of relaxation: One customer expressed dissatisfaction with the manicurist talking constantly with coworkers during her service. This detracted from her relaxation experience. This indicates that the salon may not prioritize creating a relaxed and peaceful atmosphere for customers.
2. Waiting time: A customer mentioned that there is often a wait to get service from Gina for eyebrows, implying that there might be a delay in getting services done. This could be a potential weakness if customers are looking for a quick and efficient service without delays.
3. Inconsistent quality: One customer stated that the lashes service at Gina's Nails place was not up to their usual standards. This suggests that there may be inconsistencies in the quality of different services provided. This can be a weakness as it may lead to customer dissatisfaction and uncertainty about the quality of service they will receive.
4. Cleanliness concerns: A customer commented that Gina's Nails place was clean, but not as clean as Gina's previous location. This raises potential concerns about the cleanliness standards and maintenance practices of the salon. Maintaining a clean environment is crucial for the health and safety of customers.
5. Rudeness from staff: A customer complained about rude behavior from the manager when they tried to address their concerns. This indicates a customer service weakness and highlights a failure to address and resolve customer complaints in a professional and satisfactory manner. Rude behavior can harm the salon's reputation and deter potential customers.
Best TL Reviews
Went against my better judgment today and went to happy nails for a fill in and a cut down and omg it was HORRIBLE MY NAILS LITERALLY Looked LIKE I WAS CLAWING AT CEMENT THEY WHERE SO FAT AND UN EVEN .. THIS IS THE ABSOLUTE LAST TIME NOW .. I LITERALLY WANTED TO CRY .. I FOUND A SALON CLOSER TO MY HOUSE CALLED GINA'S SHOWED THEM ASKED IF THEY COULD FIX IT SHE WAS IN DISBELIEF AT HOW THEY LOOKED NEEDLESS TO SAY THEY SOAKED THEM OFF AND PUT A FRESH SET ON AND THEY ARE BEAUTIFUL FROM NOW ON GINAS WILL HAVE MY BUSINESS I CANT THANK YOU GUYS ENOUGH FOR GETTING ME IN SO FAST AND FIXING SOMEONE ELSES MESS UP you will have all my business
My wife went there and the older man who gave her a pedicure and manicure was in a hurry..that took away the relaxed experience and he talked constantly with his coworkers. He was nice she said though.. but her experience would have been better had he not talked so much with his coworkers. But she said her nails and feet looked wonderful. He did a great job. She would recommend this place.
I've never gotten my nails done at this shop but it's always a crowd here when I come to get my eyebrows done. Gina is the one who does my eyebrows and she does an excellent job but it will be a wait before she gets to you.Today I got my nails done and I love them!!! No I didn't have lotion on my hands at that moment.
Ava is the best! I showed her a picture of what I wanted and she did an awesome job. She also did my 9 year old daughter's nails too.
Went there to get my lashes done. Not what I'm uses to as far as my lashes go but I guess. I'll definitely stick to what know. The shop was clean but not like Gina's from her Village days.
I love going here for my eyebrows lashes and nails Ruby and Gina are the best
Today was an excellent day to get in having individual to sign, and the young lady form admirably
My no chip manicure that was done by Lynn was chipped within 7 days and she painted my cuticles and nail polish was bubbling on fingers when I complained about it and said I just wanted it removed I was left with damage nail beds, they didn’t bother to buff them out and when I tried to talk to the manager about it she told me she was to busy. If you like rude people go to Gina’s personally I don’t have money to waste.
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Gina's Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
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