Quick Facts About Starlight Nails 2
Starlight Nails 2 has both strengths and weaknesses based on the comments provided. Let's analyze each aspect in detail.
Strengths:
1. Quality Service: Multiple comments praise the salon for their good job in nail treatments, including toe shaping, acrylics, pedicures, and French manicures. This indicates that the salon has skilled technicians who can deliver high-quality services to their customers.
2. Friendly and Welcoming Atmosphere: Several customers mentioned the salon's friendly staff, which creates a positive and welcoming environment for customers. The walk-in policy also adds convenience for customers who may want to visit without making appointments in advance.
3. Attention to Detail: The salon is commended for its attention to detail during pedicures, indicating that the technicians take the time to provide a thorough and satisfying experience for customers.
4. Accommodating and Flexible: Customers appreciate the salon's willingness to accommodate their individual preferences, including custom nail styles. The ability to meet customers' specific requests adds value to the overall experience.
5. Capable of Handling a Group: The salon is perceived to handle groups efficiently, as one customer mentioned that they were able to accommodate four ladies for pedicures simultaneously. This demonstrates that the salon can effectively manage multiple customers at once.
Weaknesses:
1. Lack of Ambience: One customer pointed out that the salon could use some upgrading and TLC. This suggests that the overall atmosphere and aesthetic appeal of the salon may not be up to par, potentially affecting the customer experience.
2. Pricing Issue: A customer expressed dissatisfaction with the pricing, claiming they were overcharged for a normal refill. This indicates a potential pricing discrepancy or miscommunication. Price-related issues can negatively impact customer satisfaction and their decision to return.
3. Limited Nail Polish Selection: Although only one comment mentioned this, it is worth noting that the salon received feedback that they could improve their choice of nail polishes. Offering a wider range of options may enhance the overall experience and customer satisfaction.
In conclusion, Starlight Nails 2 has various strengths that contribute to a positive customer experience, such as quality service, friendly staff, attention to detail, flexibility, and group accommodation. However, there are some areas for improvement, including the salon's ambience, pricing transparency, and the range of nail polish choices. Addressing these weaknesses could further enhance the salon's reputation and customer satisfaction.
Best TL Reviews
Randomly chose this salon as a fun girls day for us to get pedicures and I’m so glad we did! They did a really good job on my toes, shaped my nails perfectly and took care of my rough heels. Place could use a little TLC and updating but overall a good experience.
Friendly staff, walk ins welcome. Had a very relaxing time getting my acrylics and pedi done and got last minute waxing done also. Would recommend this business.
An did my SNS/dip french manicure and she did a fantastic job. This was my first time getting my nails done here, as I just moved from AL. I did have to wait for a bit, but they were very busy. They sat me in a station right away, and started soaking my previous SNS. I was extremely happy with the results, and will definitely be going back! Thanks, An!!
Service for me is always great here. I never have to wait too long, very accommodating when I come up with some "different"style of nails I want and always willing to find a way to get you what you want.
Accommodate all 4 of us ladies for pedicure at the same time. Great pedicure treatment!
They give the best pedicures. Attention to detail and take the time to really make it a great experience.
I have used this place for the last 3 year's. Never had a issue till recently. The first visit back was a month ago. The young lady didn't get the nails straight (had new set put on) acrylic was uneven. Said ok maybe a bad day. Went back 10 days ago for my refill. The second lady fixed the issues from the original but my bank side they charged me 50$ for a normal refill that's usually 20$ plus the tip. Now I tip well but never 30$ for a 20$ service. So no I won't be back
I've been going here for 3 years. I had one bad experience but they fixed the issue. I haven't had pink and whites for almost 20 years and I just got them done here. They look fabulous, I'm very happy. Pedicures are good, no complaints. I only gave them 4 stars because they could have just a bit of a better choice of nail polishes.
Starlight Nails 2 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places