Love Nails & Spa Inc

+1 401-533-9992

Pond Plaza Shopping Center, 1160 Post Rd, Warwick, RI 02888 United States of America

Open Today: -

Quick Facts About Love Nails & Spa Inc

Love Nails & Spa Inc has garnered a lot of positive feedback from customers, with many highlighting the affordability of the services and the exceptional customer service provided. Customers appreciate the accommodating nature of the salon, particularly in relation to walk-ins. Additionally, the inclusion of hot towel treatments with every service, including simple nail removals, is seen as a major strength of the salon.

Another strength of Love Nails & Spa Inc is the overall experience provided to customers. Despite not always getting the same nail technician, customers still feel satisfied with the quality of their manicures. The salon is praised for being clean, and the nail technicians are described as respectful and not overly chatty or friendly. Customers appreciate the 5-minute massage with warm towels included in every service, as well as the overall sanitary process. The salon's ability to provide the same level of attention and care regardless of the service requested is also seen as a positive aspect.

The positive experiences at Love Nails & Spa Inc are not limited to female customers. One customer mentions that even her husband feels comfortable coming to the salon for a pedicure. The ability to make both male and female customers feel welcome and catered to is seen as a sign of a well-rounded and inclusive establishment.

Furthermore, the salon is commended for the extended longevity of the nails compared to other salons. Additionally, customers appreciate the comfortable and updated chairs, which contribute to an overall pleasant experience. The little extras provided by Love Nails & Spa Inc are also mentioned as a reason why customers find it difficult to go anywhere else. These additional services, such as mini massages, enhance the overall experience and provide customers with added value for their money.

However, there are a couple of negative comments that must also be considered. One customer expressed disappointment with the salon after an incident where she felt racially discriminated against. She highlighted that despite having an earlier appointment, she was the last person to be serviced. This incident left her extremely disappointed and led to her decision not to return to the salon. This negative experience raises concerns about the salon's customer service and potential biases in their treatment of customers.

Another customer mentioned an incident where they were denied service even though they arrived before the salon's stated closing time. This inconsistency in adhering to the salon's stated closing time could be seen as a weakness, as it may lead to confusion and frustration among customers.

In conclusion, Love Nails & Spa Inc attracts a lot of positive feedback from customers, with the affordability of the services and exceptional customer service being major strengths. The salon's cleanliness, professional and respectful staff, inclusion of extras, comfortable chairs, and longevity of the nails are also highlighted as positive aspects. However, the negative experiences described by a couple of customers, including concerns of racial discrimination and inconsistencies in adhering to closing times, should be taken into consideration as areas for improvement.

Best TL Reviews

Prices are very affordable and service is exceptional! Always very friendly and accommodating for walk-ins as well. They always include hot towel treatments with every service, even just a simple nail removal. Can't recommend it enough, if you don't go here you are missing out!

I love going to this place for my manicure. While I can never get the same person as I do in other places, it doesn't really matter. It's just a no-miss overall experience. The place is not expensive (in fact, their regular manicure is priced less than others) and every experience feels like I get so much more for what I would ordinarily get anywhere else.

For starters, the place is really clean. Next, the nail techs are all respectful and not overly chatty or friendly. Third, there is always a 5-minute massage built in with warm towels inside plastic wraps. Fourth, the process itself is very sanitary. Fifth, whatever sort of service I get, I get the same attention. I am never hurried or oversold on getting gel manicures when I am not planning to get one that day.

This is my go-to nail place for myself and for anyone I know. I am never embarrassed to recommend it. Even my husband, who gets a pedi occasionally, has no qualms being dragged, er, invited to come with me to this spot. Trust me, that says a lot!

I absolutely love this place! I drive from Rumford because no other nail salon can match the service and quality work that they do. They really do make the experience enhanced through mini massages with everything, even standard manicures and pedicures. My nails always last longer here than other places I have gone to. The chairs are updated and comfortable and the extras that they do really make it hard to go anywhere else.

Excellent service, very clean, I go approximately every month as a walk-in.

It was very clean. Staff was very nice. I was so surprised with all the little extras that I wasn't prepared for. Definitely going again.

I have been a loyal customer for the past 2 years. Unfortunately this will be my last visit. I booked an appointment for 5:15pm. I patiently sat for about 15 minutes. As I waited a number of women came in letting the manager know they had 5:30 appointments. The manager called people to sit in the pedicure chairs one by one based on the order they came in. I was seated 2nd. I continued to patiently wait in the pedicure seat for another 30 min. All to realize that every person that came after me were being serviced and I was not despite the fact that my appointment was 15 minutes earlier than there’s. It is very difficult for me not to believe that race was not a factor as I was the only black woman in the store and the last one to be serviced despite my appointment. I am extremely disappointed with this treatment and will not return and encourage those to pay attention to the everyday systems that continue to oppress others!

I have made multiple appointments here now for gel manicures and pedicures. The staff is efficent and professional. I came with a recommendation from a friend. I would recommend this place to you too.

I've gone here for over 10 years and never have been denied service we came with 35 minutes left till close and they said sorry we close at 730 I said it's 655? And she said oh sorry