Nails and Spa Glenmont

+1 518-512-5166

329 Glenmont Rd Suite 21, Glenmont, NY 12077 United States of America

Open Today: -

Quick Facts About Nails and Spa Glenmont

Nails and Spa Glenmont place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider all of the feedback provided.

One strength of Nails and Spa Glenmont place is their ability to create a welcoming and friendly atmosphere. Multiple customers mentioned feeling at home and being treated like family. This is an important aspect of a spa experience, as it helps customers relax and enjoy their time at the salon. Additionally, the staff members were described as polite and engaging in conversations with customers. This further enhances the overall customer experience.

Another strength of the salon is their nail and pedicure services. Many customers praised the quality of their manicures and pedicures, with specific recommendations for the pearl pedicure and ANC nails. Customers noted that their nails and toes turned out perfect and were pleased with the results. This indicates that the salon is able to provide high-quality services that meet customer expectations.

Additionally, Nails and Spa Glenmont place received positive feedback regarding their customer service. Customers mentioned that the ladies working at the salon were kind and provided top-notch customer service. Their ability to make customers feel valued and appreciated is a strength of the salon.

However, there are also weaknesses associated with Nails and Spa Glenmont place. One common complaint is regarding the rushed nature of the services. Some customers mentioned that their manicures and pedicures were rushed, leading to unsatisfactory results. Customers noted that their nails were not shaped properly and the top coat started peeling off within a day. This indicates a lack of attention to detail and a focus on speed rather than quality.

Another weakness mentioned by customers is the long waiting times and delays. Some customers mentioned waiting for almost an hour or even being told to come back for their appointments. This can be frustrating for customers who are expecting a punctual and efficient service. Long waiting times can negatively impact the overall customer experience and lead to dissatisfaction.

Furthermore, one customer mentioned a negative experience where the technician was rough and caused the customer's nails to bleed. This indicates a lack of proper training and care on the part of the technician. Additionally, the customer mentioned feeling pressured to get additional services and being made to feel uncomfortable during the appointment. These issues reflect a lack of professionalism and customer focus.

In summary, Nails and Spa Glenmont place has strengths in creating a welcoming atmosphere, providing high-quality nail and pedicure services, and offering top-notch customer service. However, they have weaknesses in terms of rushed services, long waiting times, and occasional lapses in professionalism and care. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation of the business.

Best TL Reviews

They are the most amazing group of people to go to for your nails and toes! I highly recommend the pearl pedicure and my ANC nails are perfect. They are super polite, excellent price and they make you feel at home like family. Highly recommend taking some time for yourself and going.

While I don’t hate the nails, it’s exactly what I wanted and she knew the color by looking at a picture. My manicure was very much rushed. I have never had a set of ANC done in under 30 minutes. There was too much glue used when applying the tips and with that my skin was lifted while filing and broke the skin. I was very excited to find a place close to home after just moving here and I had very high hopes. I’m very disappointed.

We were greeted with smiles and warm welcomes. They engaged conversations. The water was warm for my pedicure, they put the massager on, very polite. My toes turned out perfect, and the way they did my nails are amazing. I loved everything about my experience. I'll be back in a few weeks for more. Thank you so much!!

Thank you for the beautiful pedicures and top notch customer service! The ladies were so kind and they did a fabulous job with our pedicures today! I’d highly recommend Nails & Spa Glenmont for anyone looking for an awesome pampering session!

As soon as I walked into the shop she started recording me which should’ve make me walk out but whatever. When I first sit down as she’s filling the tub she walks away and I’m not paying attention and it starts overflowing.. whoopsie. She starts taking buckets out and spilling it all over my shoes. Oh well, it was an accident it didn’t bother me. But as I’m getting the pedicure, she shoves the things so far underneath my nail it was like a bamboo chute. I begged her to stop and she would not, I started bleeding and got teary eyed. She was in a rush the entire time and kept getting up and down and laughing like a maniac. She kept pressuring me to get a manicure. Then the window washer came in and was SCREAMING throughout the place about different things. She was upset that I chose the cheapest option for a pedicure but it was all I needed at that time.

I got ANC. They were nice but rushing. My nails were not shaped well, had to shape them when I got home. The top coat started peeling off in a day. Then my nails started coming off. Made an appointment to get them fixed and here I am waiting for almost an hour. I rather them take their time and have my nails turn out well, instead of rushing and having my nails fall apart literally the day after.

Update: waited too long. Went somewhere else to get my nails fixed and paid... If you make an appointment, you'll probably be waiting for an hour or 2. Or they'll tell you to come back.

Henry is the best! He knows his craft, is so pleasant and accommodating. I won't go anywhere else! He really is so kind and wants his clients to be happy with their experience.

I can't get over how amazing the nail techs are at this salon. Henry and everyone are simply amazing! From respect to talent nothing is missed. I appreciate feeling like I look 100% after leaving there. I also appreciated that they got my husband to treat himself and get a pedicure. This is a must try and commit to salon for all of your nail needs.