Quick Facts About Zena Nails
Zena Nails has several strengths that contribute to its success and positive customer reviews. One major strength is its ability to accommodate last-minute appointments, as mentioned by the first comment. This shows that Zena Nails values customer satisfaction and is willing to go the extra mile to meet their needs. Additionally, the fact that they were able to complete the nail service within an hour demonstrates their efficiency and skill.
Another strength of Zena Nails is the talented and friendly staff, as indicated in multiple comments. Mia, in particular, received high praise for her politeness, easy-going nature, and excellent nail art skills. This highlights the expertise and dedication of the salon's employees. The comment about Thi knowing the customer's preferred designs and helping them choose colors further emphasizes the personalized and customer-centric approach of the staff.
The size and atmosphere of the salon are also mentioned as strengths. The salon is described as large and inviting, which allows for a comfortable experience for customers. The availability of multiple technicians, color choices, and nail styles reflect the salon's commitment to providing a wide range of options to cater to different preferences. Furthermore, the community-oriented atmosphere mentioned in one comment suggests that Zena Nails fosters a sense of belonging and creates a welcoming environment for its customers.
The exclusive and appointment-only policy is another strength noted in a comment. Although it may be perceived as a weakness by some who prefer walk-in services, the majority of reviews emphasized that it is worth it. This policy allows the salon to better manage their time and resources, ensuring that each customer receives focused attention and a quality service.
Despite numerous positive comments, there are a few weaknesses mentioned as well. One customer mentioned that one of the technicians, Mia, may need more experience with nail polish application as they experienced some polish on the skin surrounding their nails. This comment suggests that there may be some inconsistency in the skill level of the technicians.
Additionally, there was a comment about appointments running behind schedule, comparing it to the delays experienced in the medical field. While this comment suggests that delays are somewhat normal, it could be seen as a weakness for customers who value punctuality and timeliness.
In terms of pricing, one comment mentioned that $60 for a gel manicure and regular pedicure was reasonable. However, the pricing of Zena Nails was not discussed extensively in the comments, so it is unclear if it may be a potential weakness. It would be beneficial for Zena Nails to ensure that their pricing remains competitive within the industry to attract a wide range of customers.
In conclusion, Zena Nails has several strengths that contribute to its positive reputation, such as their ability to accommodate last-minute appointments, talented and friendly staff, wide range of options, and inviting atmosphere. However, there are a few potential weaknesses, such as inconsistencies in skill levels, occasional delays in appointments, and unknown pricing strategies. By addressing these weaknesses and continuing to build on their strengths, Zena Nails can maintain and improve their reputation as a quality nail salon.
Best TL Reviews
Omg! I was traveling for work and needed my nails done ASAP! They were able to fit me in same day and it only took an hour! With my designs! At a good price! I am so grateful. Very nice and professional. Beautiful nails.
I've been going to Zena Nails for a few months now & I can't express enough how happy I am. I had been going to the same girl at another salon for nearly 10 years, so switching was tough (my fellow nail girls knowwwww!!!!) Mia has been incredible! She's very polite, easy-going & really talented in her art. First time in all my years of getting a different shape and again, Mia nailed it!!
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This is a large nail salon with multiple technicians. There are many different color choices and nail styles to choose from. The staff is friendly and it is an inviting atmosphere. Appointments are highly recommended even though walk ins are excepted. For a first time visit went in on a Sunday and was completely done in an hour. Will definitely go back.
I have had all the ladies at this salon do my nails and they are amazing. I typically request Thi because she knows the designs I like and helps me pick out the colors. I have never ritually gotten my nails done until I started coming to Zena nails. The atmosphere is community oriented. It’s nice to relax and talk with everyone at the salon.
Exclusive, appointment only! It's worth it.
Mia listened to what I wanted from a manicure, soft hands, she shaped my nails exactly the way I asked. IMO, she needs some experience polishing nails. I have nail polish on the skin around my nails.
There's an experienced and awesome nail tech there that does intricate designs. They will make recommendations for you and they're usually spot on.
I'm looking forward to going back.
Love this place. It was my first time at Zena’s and all the staff is very friendly. They have the best pedicure. I got a gel mani and regular pedicure, it was 60$. I think that’s a reasonable price. They have lots of colors to choose from. I’ve been to couple of nail salons around this area and Zena’s is number 1 on my list as of today.
This review is long overdue! I've been going to see Zena for the past year for my nails and I have nothing but good things to say about her and her business! She always does a fantastic job on my nails, she listens to what I want or I show her a pictures and she creates it! Very talented! On top of that she is so super sweet! We chat the whole time about everything and she makes the whole experience so enjoyable ???? every customer that comes in truly cares about her and she knows them well, which speaks volumes! She is more my friend that does my nails instead of just the typical nail salon that just gets people in and out. She gives the best service and I would give her more stars if I could! Thanks Zena! ???? ????
I want to start out saying that I absolutely love this place they always do my nails beautifully and I was never let down. I do have one particular tech that does mine and I wouldn't change her for the world , and for anyone who says they dont keep their appointments they do the best they can , it is just like a doctors, or dentists they all run a little behind at times, no one is super human. Thi this post is for you and i want to thank you and all the other ladies for working and listening to someone so stubborn as I can be sometimes, here is a pic of how beautiful she makes them each and every time I go in keep up the good work !!! My toes were done by her sis but my nails still look just as good as if they were just done today and this was two weeks ago . Thankyou Thi for taking my nails as serious as I do !!! I am always one happy woman when I leave here , I can not thank you enough!!!
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Zena Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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