Tangles Salon

+1 580-716-4823

3000 Turner St, Ponca City, OK 74604 United States of America

Open Today: -

Quick Facts About Tangles Salon

Tangles Salon, based on the comments provided, has both strengths and weaknesses that can be highlighted.

Strengths: 1. Skilled Stylists: The salon has stylists who have been praised for their ability to deliver great results. Comments such as "Gabby did an amazing job" and "Brooke did my hair, she did a very good job!" indicate that the stylists at Tangles Salon have the skills and expertise to provide quality hair services.

2. Friendly and Entertaining Staff: Multiple comments mention the friendliness of the staff at Tangles Salon. Customers appreciate the welcoming atmosphere and enjoy interacting with the stylists. This speaks to the positive customer service experience provided at the salon.

3. Quick Service: A recurring comment is that Tangles Salon provides quick and efficient service. Customers mention not having to wait long to be attended to, which contributes to a positive salon experience.

4. Ability to Deliver Desired Styles: Many customers express satisfaction with the hairstyling results they receive at Tangles Salon. Comments such as "Got the exact style I wanted" and "My hair turned out amazing" indicate that the salon is capable of meeting customer expectations and delivering the desired outcomes.

5. Affordable Pricing: One customer specifically mentions that the pricing at Tangles Salon was great. Affordable pricing is an important factor for many customers when choosing a salon, and this positive feedback can attract more clients.

Weaknesses: 1. Inconsistent Service: One customer mentions having a bad experience at Tangles Salon. The stylist did a terrible job and seemed disinterested in engaging with the customer. This inconsistency in service and lack of professionalism can be a significant drawback for the salon.

2. Poor Communication: The same customer who had a bad experience also comments that the stylist barely spoke to them and seemed annoyed when they tried to engage in conversation. Effective communication with clients is essential in building a positive salon experience, and this weakness can lead to dissatisfaction among customers.

3. Inconvenience and Lack of Attention: Another customer comments that they had to wait for approximately 10 minutes while the stylists were cleaning in the back. Additionally, the stylist asked the customer to make payment after only one service, despite the customer wanting to have two services done. This inconvenience and lack of attention to customer needs can negatively impact the overall experience at Tangles Salon.

4. Limited Feedback: Although most comments express satisfaction with the salon, there is a lack of detail regarding specific services provided. It would be helpful to have more information on the range of services offered at Tangles Salon and the level of expertise in areas such as coloring, cutting, and styling.

In conclusion, Tangles Salon has notable strengths such as skilled stylists, friendly staff, quick service, and the ability to deliver desired styles. However, there are weaknesses such as inconsistent service, poor communication, inconvenience, and lack of attention to customer needs. By addressing these weaknesses, the salon can enhance the overall customer experience and build a stronger reputation in the industry.

Best TL Reviews

Worst experience. I arrived after calling and waited for probably 10 minutes while two ladies were in the back “cleaning”. The stylist did a terrible job in my hair. I expected better from this highly recommended salon. She barely spoke to me and seemed annoyed when I tried to engage in conversation. I wanted two services but she asked me to pay after only one. Apparently she was done with me. I will never go back.

They do a good job on my Daughter and Granddaughter with there eyebrows. I'm going to get mine done Saturday.

Gabby did an amazing job

Will definitely go back to her from now on

Brooke did my hair, she did a very good job! She was nice, and started conversation with me, while making me feel really good about my hair! My hair was a dirty blonde color, and she transformed it to life, I definitely recommend going here, especially as a first time experience as mine was doing anything to my hair.

Great salon, Tiffany was great and so was the price! Came in on the fly for a cut and style, showed Tiffany the cut I wanted and she nailed it in 20 minutes! Love my new do!

The people are friendly and my hair turned out amazing.

Amazing experience. Got the exact style i wanted. Stylists were friendly and entertaining!! Definitely won a repeat customer.

Btw. Their tshirts and sweatshirts are da bomb!!!

They always do a great job. It’s always quick getting in when I walk in.