Salon 249

+1 606-595-1050

249 Main St, Dayton, TN 37321 United States of America

Open Today: -

Quick Facts About Salon 249

Salon 249 has received a mix of positive and negative feedback from customers. In order to understand the strengths and weaknesses of the salon, we will analyze the comments provided.

One of the recurring strengths mentioned by customers is the friendly and welcoming environment at Salon 249. Many customers describe the salon as having a family-like atmosphere, where everyone is super nice. This is a crucial strength as it contributes to a positive customer experience and builds customer loyalty. The positive interactions with the staff create a pleasant and comfortable atmosphere for the customers.

Another strength highlighted in the comments is the skill and competence of the stylists, particularly Phebe. Multiple customers mention her by name and praise her for doing an amazing job with their haircuts and color. They appreciate her ability to listen to their preferences and deliver the desired results. This indicates that Phebe has a good understanding of her clients' needs and is able to meet their expectations. Customers also mention that she is knowledgeable and creative, which suggests that she is skilled in her craft.

Prompt and efficient service is another strength mentioned by customers. Some customers mention that Phebe is able to accommodate them quickly, even when she is busy. This is important as it shows that the salon values their customers' time and prioritizes their needs. Providing efficient service helps build customer satisfaction and loyalty.

However, despite these strengths, there are weaknesses that have been mentioned in the comments. One major weakness highlighted by a customer is a lack of communication and attention to detail. In one instance, a customer requested a trim and specific hair color treatment. However, the stylist did not fulfill these requests and instead cut off a significant amount of hair and caused the color to stain the skin. This suggests a lack of attention to detail and the failure to communicate effectively with the customer. This is a serious issue as it can result in dissatisfaction and damage to the customer's hair or skin.

Another weakness mentioned in the comments is an issue with the stylist's work ethic and professionalism. The same customer who experienced the color staining had concerns regarding the stylist's people skills and work ethics. They felt that the stylist should improve her people skills and undergo further training in color applications. This indicates that there may be a lack of professionalism in the salon, which can negatively impact the customer experience.

In conclusion, Salon 249 has several strengths, including a friendly environment, skilled stylists, and efficient service. These strengths contribute to positive customer experiences and build customer loyalty. However, there are also weaknesses, such as a lack of attention to detail and potential issues with professionalism. These weaknesses need to be addressed in order to improve the overall customer experience at Salon 249.

Best TL Reviews

The environment is always family like when you go there! Everyone is super nice and does an awesome job! Love going here for my hair cut and to add color to my hair!

I requested to color roots to match the rest of my hair. I also requested a trim of no more than 2"-3" off my length, and a brow wax. The lady (owner) was very nice. I was happy to pay the charges, which were very fair. I felt good about the results and returning regularly. Then I got home. About 8" had been cut from my length, and the color mix used, had noticeably gotten on my skin. After trying to scrub it off, without results, I texted the lady, explained and asked what to use to remove. I had already tried her suggestions, that did not work. Then she said she had to get it all over my skin to cover the roots completely. So the back of my neck, mid foreheads, sides,and around ears, were stained for weeks. No exaggerating here. I kept all correspondence. She needs to work on her people skills, her work ethics, and to to back to school, to learn proper color applications. Even with a cape on, she managed to ruin the blouse I was wearing.

Phebe does an absolutely amazing job! she’s done my hair and my husbands hair with no problems at all! i was very timid about getting my hair cut due to the last salon i went to, but phebe talked to me about everything. she did my hair just as i wanted. she also cuts undercuts and she always does it so well. i definitely recommend salon 249 to anyone who’s looking for a new salon!

I am always very happy when Phebe cuts my hair and waxes my eyebrows. She is always friendly, happy and sweet and gets me in really quick. Go see her! You will be happy you did!

This place is absolutely amazing. Phoebe is absolutely amazing at everything she does here. Her hair perfection is without a doubt the best within 100 miles.

I loved the effort my stylist put in to ensure I was happy with the color. I had very thick dark hair and went to blonde. It is not an easy process and I appreciate her hard work! I will definitely be back!

Go see Phebe Russell she does great color and cuts! She's very knowledgeable and creative! Really nice clean salon too!

So I'm always a spur of the moment " let's get a haircut" TODAY! No matter how busy Mrs. Phebe is she always tries to get me... ???? We love this place! *Phebe, Audra, & Summer!!