Quick Facts About Asia Nails & Spa
Asia Nails & Spa has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Cleanliness: Multiple comments mention that the shop is clean, which is an important aspect for customers seeking a hygienic spa experience.
2. Reasonable prices: One customer mentions that the price was reasonable, indicating that Asia Nails & Spa provides cost-effective services.
3. Quality work: Several comments praise the excellent job done on nails and eyebrows, indicating that the staff at Asia Nails & Spa demonstrates skill and attention to detail.
4. Welcoming and helpful staff: Customers appreciate the friendly and prompt service, including helping walk-in clients and confirming preferences before continuing the service.
5. Long-lasting gel full sets: The salon is commended for providing gel full sets that last longer than usual and addressing any issues quickly and happily, often without additional charges.
Weaknesses:
1. Long waiting times: One customer complains about waiting for 3 hours due to only two employees working, which negatively affected their experience. This indicates a potential issue with staff availability and scheduling.
2. Owner's behavior: One comment mentions dissatisfaction with the owner keeping them waiting, despite being a loyal customer for years. This indicates a potential issue with customer service and prioritization of customers.
3. Noisy and disruptive environment: A negative review highlights the presence of flies, noisy children, and a lack of a calm atmosphere. This may suggest a lack of control over the salon's environment and the potential for distraction or discomfort for some customers.
4. Inexperienced or unskilled staff: A customer expresses dissatisfaction with the quality of their nails, reporting cuts and incorrect nail shape. This indicates a lack of consistency in service quality and suggests the possibility of inexperienced or untrained staff members.
5. Rude behavior and unprofessionalism: A comment mentions rude behavior from a male staff member, who advised a customer that they were closed before the official closing time. This indicates unprofessional conduct and a negative customer experience.
Based on these comments, the overall strengths of Asia Nails & Spa seem to be cleanliness, reasonable prices, quality work, a welcoming staff, and long-lasting gel full sets. However, the weaknesses include long waiting times, questionable owner behavior, a noisy environment, potential incompetence of staff, and instances of rudeness and unprofessionalism.
To improve, Asia Nails & Spa should focus on addressing the weaknesses mentioned above. They could consider hiring more staff to reduce waiting times, improving customer service training for the owner and staff, maintaining a quieter and more serene environment, and ensuring consistent quality in their services. Additionally, they should address any issues related to hygiene and cleanliness to maintain their positive reputation in that regard.
Best TL Reviews
Went in for a manicure and pedicure. 9:30 not crowed yet...several of the employees were cleaning, their shop is very clean. The price was reasonable...
I believe they did an amazing job on my nails and my eyebrows as I sat there Getting my nails done they confirmed everything before continuing, there was lots of walkins while I was there they made sure everybody was sat down and helped promptly 10/10 recommended this is where I will get my nails done from now on
Only had 2 people working and I was there for 3 hours. Usually their service is better than that but I won't go back. The owner is who kept me waiting even though I've been going there for years.
Love it there Lily does a great job on my eyebrows she's the best ????
They do excellent work and family friendly.
Reading some negative reviews here including one talking about a gas station next door - wrong place as this salon is in the Publix/Dollar Tree shopping center in Rockledge off US 1 and there is no gas station nearby. I've used them for years and had zero issues with their work. Yes, they take walk ins so scheduling might be tight and they don't want to lose clients, however I've only waited for short periods of time as a walk in a handful of times. My gel full sets last the longest I've ever had when I go here and rare issues with chips are handled fast, happily and usually for no charge.
i do not recommend coming here . it was flys everywhere && kids running around being very noisy. Im not happy with my nails , i asked for coffin && they gave me bulky, bubbly, square && different lengths . i also have so many cuts around my finger it burns . while i was getting my nails done another employee walked over , grabbed my hand roughly && talked about my nails in another language. Never coming back !
I waited for about 45 minutes in the pedicure chair before being tended to. The lady finally came and turned on the water for my feet to soak... they soaked for 20 minutes as she finished someone's nails. She then came and told me to hold on because she was hungry and had to go eat. She took about 20 minutes to do that. After and hour and a half I said never mind. The man that works there was rude... he told a customer that came in around 4:30 that they were closed even though they didn't close until 5. I'd never come back.
Asia Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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