T-H Nails and Spa Mason

+1 513-486-1842

115 Reading Rd, Mason, OH 45040 United States of America

Open Today: Closed

Quick Facts About T-H Nails and Spa Mason

T-H Nails and Spa Mason place, based on the comments provided, has several strengths and weaknesses that can be identified.

One of the strengths of T-H Nails and Spa Mason place is their ability to accommodate appointments on short notice. In two of the comments, it is highlighted that the salon was able to fit customers in the same day or even last minute, showing flexibility and customer-oriented service. This demonstrates a strength in their scheduling and ability to accommodate customers' needs.

Additionally, the salon is praised for its attentive and friendly staff. Customers mention the nail technicians engaging in conversation, being hospitable, patient with children, and providing attention to detail. This indicates that T-H Nails and Spa Mason place has well-trained and professional staff who prioritize customer satisfaction and make the salon experience enjoyable.

The salon also receives positive feedback on their pricing. Customers found the prices to be in line with the quality of service provided. This suggests that T-H Nails and Spa Mason place offers competitive pricing that is perceived to be fair by their customers.

However, the salon also has weaknesses that need to be addressed. One comment mentions a negative experience with a particular nail technician named Andre. The customer felt that their nails were rushed and not up to the standard they had seen from other customers. This could indicate a lack of consistency in the quality of service provided by different technicians at the salon.

Another negative comment mentions the discovery of mold growing under a customer's nail, which the nail technician attributed to the salon not sealing the nails properly. This is a major health and safety concern and reflects poorly on the salon's cleanliness and hygiene practices.

In terms of pricing, one comment states that the prices are the same as other places in town but the difference lies in the level of customer service provided at T-H Nails and Spa Mason place. Although this is generally seen as a positive aspect, it could also be perceived as a weakness if customers feel that they are paying more for the same quality of work but receiving better customer service elsewhere.

Overall, T-H Nails and Spa Mason place has strengths in their ability to accommodate appointments, friendly and attentive staff, and competitive pricing. However, the salon needs to address weaknesses such as inconsistency in the quality of service provided by different technicians and ensure proper hygiene practices to avoid any health and safety concerns. Ultimately, customer satisfaction and addressing these weaknesses will be crucial for the salon's success and reputation.

Best TL Reviews

I called for an appointment, and they got me in the same day. They were very attentive, the nail technician that I had delighted me with good conversation and was very hospitable. Definitely recommend and will be going there again soon!

I was referred by a co worker and I was very impressed by my experience. They were nice and I showed up at 6:15 , they closed by 7 & they got me in immediately! I paid $48.00 for my dip nails I will definitely be going back!

Hands-down the best place I’ve ever been to! Able to get myself and two others in last minute. The technicians took their time on both the manicures and the pedicures. Kept conversations going the entire time. I had my two little kids with me and they were incredible with them and so patient!! I will be coming back!

So I really wasn’t going to write a review, but as I’m looking at my nails, I am extremely unhappy. First of all, Andre wasn’t very friendly. I was referred to him & the person who referred me, always had AMAZING nails! So I decided to give it a try. Well, the job was rushed & my nails do NOT look anything like any of the other work I’ve seen from him. He had another appointment come in, 45 minutes into the service. Which by then he was doing final filing, I could literally feel him start rushing even quicker. Then I was charged $65 for a simple full set ombré. When someone else I know was charged $15 less & had a whole lot more detail. Will never return.

Won't go anywhere else! Love the staff and attention to detail.

Let me rate ZERO stars. To start off, I am absolutely DISGUSTED. I used to come here often. Until today. This location was busy, so I had to go somewhere else. Just to find out there was MOLD growing under my nail. This nail tech informed me that this location DID NOT seal my nails the correct way. I am mortified. I will never come here again.

Wow! Great French pedicure with gel. They even fixed a nail that I had done elsewhere. Pricing is in line with quality. I’ll be back!

Just as good as anywhere else in town. Same prices. The difference is that they are actually nice here. You can get your nails done anywhere and quality makes a difference in Customer Service as well as a job well done. Highly recommend.