Quick Facts About E.T Nails & Spa
E.T Nails & Spa has received both positive and negative comments from customers, which provide insight into the strengths and weaknesses of the salon.
One of the main strengths highlighted in the comments is the skill and creativity of the nail technicians, particularly Jennifer. Customers appreciate her attention to detail and ability to bring their desired nail designs to life. This indicates that the salon has talented and experienced technicians who can meet the needs and preferences of their clients. The positive comments also mention the longevity of the nails, indicating that the salon is capable of producing durable and long-lasting nail enhancements.
Another strength mentioned in the comments is the friendly and welcoming atmosphere of the salon. Customers appreciate the warm and friendly demeanor of the staff, which creates a pleasant and comfortable experience. This indicates that the salon values customer service and strives to create a positive and enjoyable environment for their clients.
Cleanliness and adherence to health and safety protocols are also highlighted as strengths of E.T Nails & Spa. Customers mention the use of plastic dividers and masks, indicating that the salon takes the necessary measures to ensure the safety and hygiene of their clients. This is important for creating a trustful and sanitary environment for the customers.
However, there are also some weaknesses mentioned in the comments that the salon should address. One recurring issue is inconsistency in the quality of the services provided. While some customers have had positive experiences and are satisfied with the results, others have experienced disappointment and dissatisfaction. This inconsistency suggests that there may be a lack of quality control or training among the technicians. It is important for the salon to address this weakness and ensure that all technicians are skilled and trained to provide consistently high-quality services.
Communication and language barriers are also mentioned as weaknesses of E.T Nails & Spa. Customers report difficulties in effectively communicating their preferences and concerns with the technicians, leading to misunderstandings and unsatisfactory results. This indicates a need for improvements in communication skills and language proficiency among the salon staff, or the provision of interpretation services to bridge the language gap.
Another weakness highlighted is the issue of pricing and customer satisfaction. One customer mentions being charged a higher price to fix a disappointing service, which they find unreasonable. Another customer expresses dissatisfaction with the outcome of their nails, feeling that they did not receive the design they requested and that the technician lacked experience. These comments indicate a need for clearer communication about pricing and ensuring customer satisfaction in order to retain customers and maintain a positive reputation.
One customer also mentions a concerning incident where a nail technician caused injury and continued to work without proper cleanliness practices. This raises concerns about the professionalism and hygiene standards of the salon, indicating a potential weakness. It is crucial for the salon to address this issue promptly and ensure that all technicians adhere to proper health and safety protocols.
In conclusion, E.T Nails & Spa has various strengths including skilled technicians, creativity, a friendly atmosphere, and a commitment to cleanliness. However, there are also weaknesses such as inconsistency in service quality, communication and language barriers, pricing issues, and concerns about professionalism and hygiene. By addressing these weaknesses and building on their strengths, E.T Nails & Spa can work towards providing a consistently high-quality and satisfactory experience for their customers.
Best TL Reviews
This has been my salon for the past 2 yrs. Found Jennifer the owner on IG. Jennifer is my nail tech. She is amazing and so sweet! I can always count on her to do a great job every single time. Everyone does good work and all are very friendly. Love this salon!
i’ve been coming here for over 3 and i recommend all my family and friends to come here. Jennifer is the best and makes every nail design i want come to life. 10/10!
I’ve been coming here since 2018 and never had any problems. They always did my nails perfect, in fact Jennifer did my nails for valetines day and they were beautiful plus lasted 1 1/2 months. So yesterday I go get my nails done and she wasn’t there so they sat me with another young lady. I showed her the inspiration picture and she said 60$ and I agreed. Long story short my nails are chunky at the base, the French paint is lopsided and not even, there’s acrylic flowing over the sides of my nails , and there’s left over acrylic on my cuticles. I’m so disappointed. I texted Jennifer after if she could atleast fix the shape and the paint for me bc I dislike it and she wanted to charge me 20$ more. That’s just ridiculous, for 80$ I could have gotten a much nicer set. Wont be returning again.
My girl TeTe is the BEST. She never let's me down. She is so talented and gentle. She has a great eye for detail. All I have to do is show her a picture of how I would like my nails and voila she creates magic.
I highly suggest never going to this shop. I also plan to call the health department. Not only did a male nail tech nip me he also started bleeding and continue to do my nails. I had to request that he stop and clean his hand and put on gloves! My nails look horrible! Never again!
The nail technician was distracted and didn’t put a top coat on the nails on my right hand. I had to ask her twice to clip and push back my cuticles. She couldn’t understand me, and I asked a different technician to interpret. Not sure if she passed the certification to become a nail technician, but she wasn’t as professional or friendly as the person who did my pedicure. The pedicure was good . . . not great . . . but good.
My daughter brought me here to get my nails done for Mother's Day. I love my nails. Jennifer is talented and creative. She did an Amazing job. I'll definitely be back. The Salon was very clean. The staion has a plastic divider. Masks were worn. Everyone was friendly. If you want Fabulous nails this is the place to go!
I went there to get a refill which cost me $50 dollars. The nail tech that did my nails ???????? didn’t had no experience at all he cut me twice. And the nails didn’t came out the way I wanted them the gel wasn’t dry all the way now is pealing.
I show the picture of the design I wanted and he said yes, when he started doing them he is like I can’t do the design I can put some glitter ✨ on that nail it will look good. I was getting so upset. 2 hours for a refill I am not doing my nails again with this nail tech.
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E.T Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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