5 Star Barbershop

+1 706-505-3080

5751 Milgen Rd #133, Columbus, GA 31907 United States of America

Open Today: -

Quick Facts About 5 Star Barbershop

Strengths:

1. Expertise and Care: The barbers at 5 Star Barbershop are praised for their expertise and care when it comes to haircuts and styling. They are knowledgeable and provide guidance to customers, especially when it comes to making significant changes to their hair.

2. Positive Vibes and Atmosphere: Customers appreciate the positive and friendly atmosphere at the barbershop. The barbers are described as respectful and professional, creating a welcoming environment for customers to enjoy.

3. Cleanliness and Hygiene: The shop is noted for its cleanliness, with customers mentioning that the barbers disinfect equipment after every customer. This attention to hygiene is important and ensures a safe and clean environment for customers.

4. Loyalty and Trust: Many customers have been going to this barbershop for years and express their love and loyalty to the establishment. They trust the barbers and have confidence in their skills, often not wanting to go anywhere else for their haircuts.

5. Best Cut in Columbus: Customers have raved about the quality of the haircuts they receive at 5 Star Barbershop. They mention that it is the best cut they have had in years and highly recommend the barbershop to others.

Weaknesses:

1. Long Waits: Some customers have mentioned long wait times, especially when the shop is busy. This may be a drawback for those who prefer quick service and don't have the patience to wait for extended periods.

2. Lack of Urgency: One customer expressed disappointment in the lack of urgency displayed by the employees during their visit. They felt that the barbers were taking their time and getting distracted with conversations, resulting in a delayed acknowledgment of the customer.

3. Inconsistent Experience: While many customers have had positive experiences with specific barbers, there are mentions that the experience can vary depending on the specific barber. This may pose a challenge for customers who don't have a preferred barber and are looking for consistency in their haircut experiences.

4. Absence of Owner: One customer had a negative experience when the owner was not present at the shop. They felt that the employees were less attentive and lacked the same level of professionalism compared to when the owner was present. This suggests that the absence of the owner can impact the overall quality of service provided.

In conclusion, 5 Star Barbershop has several strengths that make it an appealing place for customers looking for expertise, care, cleanliness, and a positive atmosphere. However, they should address the issues of long waits, lack of urgency, and inconsistent experiences to enhance overall customer satisfaction. Additionally, ensuring the presence and involvement of the owner may contribute to maintaining a high standard of service at all times.

Best TL Reviews

My experience with Ayana was amazing. My daughter did a big chop over the summer and needed someone with expertise and care to help bring her confidence back up. Her consultant was nothing short of superb. Advised my daughter on every step she would take through the process and provided tips on how to continue to maintain her new look. Definitely satisfied with her service 5 stars!!!!!!!!!!

Very well pleased with the outcome of my son's hair. Ryan is amazing with dreads!

Very respectful young men cutting hair. 5star customer service. I always leave more than satisfied with my hair and beard cut. The shop is clean and they disinfect equipment after every customer. I recommend this barbershop to all who want a great cut, and good positive vibes while waiting.

I have been going to this shop for years and I absolutely love it. I usually don't make an appointment and don't mind the wait due to their professionalism,and atmosphere. I wouldn't dare allow anyone else from this area to cut my hair

Second time coming here. First time the owner was present and it was great! Unfortunately this second time around the owner wasn’t there and it was very noticeably the employees were talking and taking their sweet time. Waited an hour to get acknowledged and ended up leaving before anyone got to me. No sense of urgency whatsoever will definitely not come back!

I walked in one day not knowing what to expect but gave this place a try because no other shop near me was open yet. Tory was the barber that took care of me that day and I have to say, it was the best cut that I ever got in Columbus! Can't speak for every barber that works there because of how early I walked in that day, but the barbers I did meet were very professional and knowledgeable. Will make future appointments here again.

All I can say is "wow".

Best Barber experience I've had in years, no lie.

Long waits, but that's because the customers keep coming back for the service. SET AN APPOINTMENT. Ask for Tory, he'll set you up straight.

Great Babershop even better people. The barbers are so friendly and welcoming. You get that family vibe from 5 star Babershop. I just moved to Georgia last July and I went through a few shops trying to get a feel for the one I wanted to call mines and once I stumbled across 5 star Babershop, I didn’t have to look any further. I highly recommend these guys to anyone.... Rail is my guy but both him , Ryan and pastor Tory are amazing barbers and people.