Quick Facts About Bella Vie Nails & Spa
Bella Vie Nails & Spa is a nail salon that has received both positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, let's analyze the comments provided by customers.
One of the strengths mentioned by customers is the affordable pricing of the salon. One customer mentions that they received good service for a cheap price. This indicates that Bella Vie Nails & Spa offers competitive pricing options, making it accessible for customers who are looking for affordable nail services.
The prompt service is another strength highlighted by customers. Despite not having an appointment, one customer mentions that they only had to wait for 5 minutes. This indicates that the salon is efficient in managing customer flow and can accommodate walk-in customers in a timely manner.
Another strength mentioned by customers is the skill and professionalism of some of the nail technicians. One customer specifically mentions Tracy, who provided a thorough and neat job trimming and removing their cuticles. This indicates that Bella Vie Nails & Spa has skilled technicians who can deliver quality nail services.
Additionally, some customers mention that they have been loyal customers for several years, which suggests that there is a level of customer satisfaction and loyalty towards the salon. One customer even states that their elderly parents have been treated like royalty at the salon for several years. This indicates that Bella Vie Nails & Spa has established a positive reputation and has been able to retain long-term customers.
However, there are also weaknesses mentioned by customers that should be taken into consideration. Some customers mention that they felt pressured into purchasing additional services and that their concerns were dismissed by the salon staff. This suggests that there may be a lack of effective customer service and the staff may not always prioritize the satisfaction and comfort of customers.
Moreover, there are comments about uneven nails and lumpy nail polish, as well as instances of bleeding during services. These comments indicate that there may be inconsistencies in the quality of the nail services provided at Bella Vie Nails & Spa. This could be improved through further training and attention to detail.
Additionally, one customer mentions feeling uncomfortable and judged during their visit to the salon. They claim that the energy in the salon was uncomfortable and that the staff made inappropriate comments. This suggests that there may be a lack of inclusivity and cultural sensitivity at Bella Vie Nails & Spa, which can negatively impact the overall customer experience.
Furthermore, there is a comment about the owner failing to keep their word when it comes to addressing a broken nail. This suggests a lack of professionalism and reliability on the part of the owner, which can undermine customer trust and satisfaction.
In conclusion, Bella Vie Nails & Spa has several strengths such as affordable pricing, prompt service, and skilled technicians. However, there are weaknesses in terms of customer service, quality consistency, cultural sensitivity, and reliability. Addressing these weaknesses can help improve the overall customer experience at the salon.
Best TL Reviews
Such good service for a cheap price. The salon was full today, and considering we didn’t have an appointment, we just waited for 5 mins. Hands down to Tracy who made a thorough and neat job trimming and removing my cuticles. Nails are coated nicely.
Although my mom did feel like her pedi was done quicker than usual because they were busy, she thought the service was way worth for the price.
Will recommend ????
They do decent manicures and pedicures. They definitely pressure you into other things and when you say something they try to make you feel like you do t know what you’re talking about. My nails are uneven and the man is pretty passive aggressive. My advice is to learn better customer service. My fullest is lumpy and I hv paint on my skin. She made me bleed twice and asked awkward questions about my occupation.
I’ve been coming to this nail shop off and one since I was 16 years old and I’m 29 now. From the time I walked it it was uncomfortable for me. I told the lady what I wanted and continued my call with my cousin who is in another country. The whole time she did my feet she kept asking did I want a manicure I told her no I hv an appoint my nail tech the following week. She continued to ask me almost every 5-10 mins did I want a manicure. Then she said “ oh you like long nails “? I don’t know what made her think that. The energy in the nail shop was uncomfortable. She didn’t let me enjoy my pedicure. I hv a 3 month old and a 2 year old I haven’t gone out in months and I just wanted to get my feet done as a treat to myself.when she was done she had oil on her hands an thought it was a good idea to wipe her hands on my adida leggings that cost more then the pedicure. When I went to pay I forgot I was using my fiancés card and put the wrong pin and he had her block he door. I called my fiancé and was able to put the right pin. If you are of African decent plz don’t come here they judge and try to force you to spend more money.
This shop is the best! The employees are so nice and very good at what they do. My elderly parents have been going to this shop for several years. They have always been treated like royalty. I am visiting from Washington for my mother's funeral. I came here to get the same wonderful service she had here. They were terrific as usual. 5 star shop for sure ????????
I went from square to coffin. Vi vi did my nails. Happy with how they turned out.
Found this place 2 years ago and still faithfully go to vivi. She keeps my nails on point
Allied Vivian the owner told her I had a broken nail she told me come any time. I show u on Saturday she said she couldn’t fix my nail til after my appointment. She doesn’t know how to keep her word.
Gotten my nails done twice here and i honestly love this place, the only thing that i am not a fan of is the fact they never cut my cuticles:(. But overall every time i’ve gotten my nails done the main lady who does acrylics does exactly what i would like and everytime i go she always has a loyal customer she knows! she always double checks everything with you!
Love Lisa she's the best!
Recent 2022** sadly I will never be stepping foot in the salon again Lisa's sister told me it was $30 for a fill over the phone as I walk in she looks at my nails and says oh 45 I said why then she said oh what color you want I said just a simple color when you get a fill you're allowed to get your nails filed because I asked to get my nails filed she said it was 45 ridiculous! I used to love coming here but it has become ridiculous sadly they lost a customer cuz I will never be coming back.
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Bella Vie Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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