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Lupita's Beauty Salon

+1 479-751-0750
1901 W Huntsville Ave, Springdale, AR 72762 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Lupita's Beauty Salon

Lupita's Beauty Salon, located in an undisclosed location, has received mixed reviews from customers. While some patrons have had positive experiences and were pleased with the services provided, others have encountered issues with the quality of service and professionalism. This analysis will delve into the strengths and weaknesses of Lupita's Beauty Salon based on the comments provided.
Starting with the strengths, one positive aspect of Lupita's Beauty Salon is the experience of Alejandra. Despite the initial dissatisfaction expressed by one customer, Alejandra was able to rectify the situation and fix the haircut without any problem. This shows that the salon employs staff members who are skilled and competent in their craft, providing customers with satisfactory results. Additionally, the comment mentioning an "awesome experience" from a customer who took their grandkids to the salon highlights the potential for a positive experience, specifically for children. This suggests that the salon may offer a welcoming and comfortable atmosphere for families.
Another strength is the positive feedback regarding Gaby. A customer expressed that Gaby did an excellent job, exceeding their expectations. This indicates that Gaby possesses the necessary skills and expertise to deliver high-quality service, leaving customers satisfied with their haircuts. Positive feedback regarding specific stylists can help attract new clients and maintain a loyal customer base.
However, despite these positive experiences, the salon also has several weaknesses that need to be addressed. One recurring complaint is the lack of professionalism demonstrated by some staff members. One customer mentioned that their hairstylist was on a video call while cutting their hair, which can be seen as unprofessional and disrespectful to the customer. Another customer mentioned how the stylist did not wash their hair before styling it and used a men's buzzer to cut their hair. These incidents suggest that there may be a lack of attention to detail and professionalism within the salon.
Another weakness highlighted in multiple comments is the inconsistency in the quality of service. Customers reported uneven haircuts, incorrect coloring, and haircuts that did not match their desired style. These inconsistent outcomes raise concerns about the training and supervision provided to the salon's staff. It indicates that there may be a lack of oversight, leading to a subpar customer experience. Unprofessionalism and inconsistency can potentially lead to a loss of existing customers and deter potential customers from visiting the salon.
It is important to note that not all reviews mentioned in the comments were negative. Some customers had positive experiences and were satisfied with the services provided. However, the negative reviews and recurring complaints about unprofessionalism and inconsistent results cannot be ignored.
In conclusion, Lupita's Beauty Salon has both strengths and weaknesses that need to be considered. The positive experiences with Alejandra and Gaby highlight the potential for quality service and customer satisfaction. However, the negative reviews discussing unprofessionalism, inconsistent results, and dissatisfaction indicate areas that require improvement. It is crucial for the salon to address these weaknesses by providing proper training, supervision, and ensuring that all staff members adhere to professional standards. By doing so, Lupita's Beauty Salon can enhance its reputation, improve customer satisfaction, and attract new clientele.


Best TL Reviews

Fui a cortarme el cabello, la muchacha que me atendió estuvo en videollamada mientras cortaba mi cabello! Nada profesional.! Cuando termino ella se dio cuenta que mi corte no lucia como lo pedí, asi que intento peinármelo para darle forma a lo cual yo le dije no lo peine! No quise discutir con alguien que no merece mi atención. Al siguiente día regrese y por suerte estaba Alejandra quien me arreglo el corte sin ningún problema! Chicas no vengan aquí al menos que quieran irse con un corte de cabello horrible
We came from all the way from Jefferson City just for them to ruin our hair. My mom had asked for a bob and they *straightened* her hair. Her hair is uneven and not cute for the price. My aunt had just asked to get extensions and there all uneven. I got a “trim” and it was 30 dollars and not what I had asked for I walked out of there crying. Vinimos desde Jefferson City solo para que nos arruinaran el cabello. Mi mamá había pedido un bob y *alisaron* su cabello. Su cabello es desigual y no es lindo por el precio. Mi tía acababa de pedir que me hicieran extensiones y ahí estaba todo parejo. Conseguí un “corte” y eran 30 dólares y no era lo que había pedido salí de ahí llorando.
I went here because my husband does so I thought I’d give them a try, just a trim. The lady that helped me did not do a good job. She didn’t wash my hair, she immediately started straightening it without any sort of heat protection and cut my dirty hair with a mens buzzer. She did that for each of my layers and they’re now uneven and blunt. No blending or texture. She asked how I liked my bangs so I showed her a picture and it looks nothing like it. She cut way too much off and it looks terrible. I wanted to trust her process but I should’ve stopped her from the beginning.
Took my grandkids here and they did an amazing job ! Thanks for the awesome experience. We will be back.
I was fine as always my son & his family great atmosphere polite people &serv ice is always good quick & personal & to the people there have a nice THANKSGIVING
My hair turned out better than i imagined. Gaby was great.
I went in to get my hair colored and cut the girl that did my hair looked like she didn’t know what she was doing, at first when she cut my hair she left on side longer then the other & it was super noticeable. I asked her to fix it and she did but she kept asking me as if I knew was supposed to tell her how to do her job I would assume she can see if she cut my hair even or not, I was clearly wrong. When it came to coloring my hair I asked for a dark brown almost black just to get back to my natural hair color she left my hair uneven and none of my hair is the same color, one side was so black and the other side was much lighter. My experience overall was terrible it was very unprofessional I will not be going back, I do not recommend going here I normally do not leave bad reviews but my experience here was so bad I just had to. Definitely save your time & money and go somewhere else!!
Had a horrible haircut I came and this amazing lady fixed my hair up love it I'm glad I came here. Made my kids comfortable love it ❣️

Lupita's Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 08:00 AM - 07:00 PM
Sunday 09:00 AM - 04:00 PM

How to go there

Location