Quick Facts About WALL-TOWNSHIP Affinity Nails Salon
Affinity Nails Salon in Wall Township has received mixed reviews from customers, highlighting both strengths and weaknesses of the establishment. Here, we will analyze the comments provided to give a comprehensive understanding of the salon's performance.
Starting with the positive comments, it is evident that the salon has several strengths. One recurring praise is the skill and creativity of Coco, one of the technicians at Affinity Nails. Customers commend her ability to keep up with the latest trends and create unique designs based on their preferences. Additionally, the salon is described as clean, well-maintained, and stocked with a wide range of colors, gels, and nail accents. These qualities contribute to a professional and enjoyable atmosphere for customers.
The accommodating nature of the staff is also highlighted positively. One customer mentions being able to visit as a walk-in client without waiting for more than 10 minutes. This efficiency suggests good management and organization. Furthermore, the professionalism and friendliness of the staff, particularly towards a 10-year-old customer, leave a positive impression on customers.
Affinity Nails Salon also receives praise for its pricing. According to one comment, the salon competes well with others in the area, and some customers even express surprise and satisfaction with the affordability of their services. This combination of quality work and reasonable prices is likely to attract new customers and encourage repeat visits.
On the other hand, there are a few negative reviews that point out weaknesses in the salon's performance. One long-time customer expresses disappointment with the decline in quality and service over the years. Specifically, they mention an unsatisfactory gel manicure experience, highlighted by a lack of attention to detail and intervention from the owner, Kevin, which negatively impacted the final result. Furthermore, the customer highlights a lack of response from Coco after attempting to address the issue, leading to frustration and a negative view of the salon's customer service.
Another negative comment recounts a poor pedicure experience. The customer mentions that their toenails were cut too short and unevenly, resulting in pain and the inability to correct the mistake. Despite the customer's dissatisfaction, they were still charged the full amount for the service, indicating a lack of resolution and generosity on behalf of the salon.
In summary, Affinity Nails Salon in Wall Township has several strengths that attract customers. These strengths include skilled technicians, a clean and well-stocked salon, accommodating staff, and competitive pricing. However, there are weaknesses to address, such as declining quality and service, insufficient customer service, and inappropriate charging practices. By addressing and improving upon these weaknesses, Affinity Nails Salon has the potential to provide a consistently positive experience for all of its customers.
Best TL Reviews
I have been a regular for a little over a year now. Coco does an amazing job of taking all of the trends I see on TikTok and Instagram, and creates something special for me each time I come in. She always takes her time and makes sure each detail is perfect and that I am happy with the end result. The salon is clean and kept fully stocked with the latest colors, effects, and nail accents that are trending. I have a hectic schedule and am a walk in client, usually on the weekends, and have never waited longer than 10min. Highly recommend!
Best nail salon I have visited in the NJ Area. Clean! More like Sterile! Very obvious this salon is well maintained and truly care about clients. I have been getting my nails done for over 20 years. I have NEVER saw so many varieties of nail color's, types of gel, and the newest of nail trends. Trendy, good prices and salon itself is well maintained! Professional salon and HIGHLY RECOMMENDED! You will not be disappointed!
My 10yo daughter and i dropped in on a sunday afternoon, we needed pedicures, she needed a gel manicure and i needed a full set of gel tips done, they were very accommodating to us on such short notice! i had already gone to 2 different places that couldn't take us. Although they were busy they still welcomed us warmly! i didn't realize that they were under new management which is why i didn't go there first. the salon was very clean and beautifully decorated. the staff was very friendly and treated my 10yo like a young lady and not a baby! they have a huge selection of colors to choose from so you can find your own style! I was shocked by the pricing! they are more than competitive with the other salons in the area,i actually questioned if the bill was correct(it was that competitive!) the salon is very clean, friendly and professional, and they do beautiful work! this is now my salon. also on a quick note CoCo is AMAZING as is Kevin(the owner). the ladies who did our pedis are wonderful as well! Go to this salon you'll be happy you did(just don't take my Sunday time slot ????)
Omg!! Another salon screwd my nail up bad. I walk in and told them what happen, NOT only were they beyond sweet and understanding LISA SLAYED MY NAILS!!!! LIKE I gave her a 20$ tip for how GORGEOUS MY NAILS CAME OUT!!!!! LISA IS THE SH**T!!!! DEFINITELY DEFINITELY DEFINITELY RECOMMEND
Best manicure I’ve ever had for dip. Coco was amazing! 10/10 recommend.
I have been going to Affinity Nails for twenty years..Through the years I have experienced a steady decline in service and quality of the service..Kevin and Coco do not care about their clients..They do not care if you come back..I was there two weeks ago for a pedicure and gel manicure..On this day Kevin intervened half way through my gel manicure and the result was just awful. I tried to call the next day and express my dissatisfaction and requested the manicure to be fixed.I was flawed when Coco hung up on me three times saying she would not accommodate me..She didn’t even give me the opportunity for a civil conversation. She just hung up on me..As some one who is in the customer service industry I was appalled by her response, especially after going to her place of business for many years..Coco sell your business before you run it into the ground!! Buyer beware the prices will change every time you go, the quality will be awful and the owners will disrespect you. If I had the option of no stars I would have chosen it.
Carlos gave me the best dip manicure. He’s so skilled and pleasant.
This is my second dip manicure and he’s the guy I’ll always go to.
Thanks Carlos!
The nicest family owns this but I received the worst pedicure ever here. One of the owner's brothers did my pedicure. I asked him twice to make sure my toenails aren't trimmed short, just a little off. He not only cut them all the way off to the quick, they were cut crooked and too painful to correct ( even though the owner tried). The manicure by the owner wasn't good either. I was charged the full amount for pedicure even though it was a terrible job. The owner kept saying next time when you come back but there will be no next time.
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WALL-TOWNSHIP Affinity Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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