Quick Facts About Nice Nails
Nice Nails has its fair share of strengths and weaknesses, according to the comments provided. In terms of strengths, one major positive aspect of the salon is the friendliness and customer service of the staff. Multiple commenters praised the employees, describing them as friendly, nice, and helpful. This positive attitude creates a welcoming and enjoyable experience for customers, making them feel comfortable and satisfied with the service provided.
Another strength of Nice Nails is the quality of the nail work. Many customers expressed their satisfaction with the outcome of their nails, describing them as perfect, gorgeous, and well done. This indicates that the technicians at Nice Nails are skilled and capable of delivering a high-quality nail job.
In addition, some commenters appreciated the attention to detail and care taken by the technicians. One customer mentioned that their technician was careful, indicating that they prioritize the well-being and safety of their customers, ensuring a hygienic and comfortable experience.
Another strength of Nice Nails is the affordability of their services. One commenter mentioned that the prices were cheap, suggesting that the salon offers competitive or reasonable rates. This can attract a wider range of customers, including those on a tighter budget.
Furthermore, Nice Nails demonstrated excellent customer service for younger customers. A customer mentioned that the salon took great care in ensuring that their daughter had a great experience and was ready for her prom. This attention to detail and consideration for younger clientele can build customer loyalty and create positive word-of-mouth.
Despite these strengths, Nice Nails also has some notable weaknesses. One recurring complaint was the issue of long wait times. One customer mentioned that they waited for two hours, despite being initially told it would only be an hour wait. Another customer complained about the salon not starting their appointment until two hours after their scheduled time. Long wait times can be frustrating for customers, potentially deterring them from returning in the future.
Another weakness brought up in the comments was the cleanliness and disinfection practices of the salon. One customer raised concerns about the use of potentially unclean tools on them and the lack of proper disinfection procedures. This is a significant issue as it can compromise the health and safety of customers. This complaint is particularly alarming, and if true, the customer states that they plan on reporting the salon to the state board.
Additionally, one customer mentioned a minor flaw in the nail painting technique. They stated that the technician did not paint the toenails all the way down to the base. While this may seem like a small issue, it can affect the overall quality and professionalism of the service provided.
In conclusion, Nice Nails has several strengths, including friendly customer service, quality nail work, attention to detail, affordability, and excellent customer service for younger clients. However, there are also notable weaknesses, such as long wait times, cleanliness concerns, potential lack of proper disinfection, and minor flaws in the nail painting technique. It is important for the salon to address these weaknesses and improve upon them to ensure a positive and hygienic experience for all customers.
Best TL Reviews
The guy there was super nice! Very friendly! My nails came out perfect. They’re so gorgeous ???? my only tiny problem is that he said it was an hour wait but it was more like 2 hours. I got there at 3 and we didn’t get started until 5 and finished around 6. And I’m not 100% sure if they clean their tools
Amy did a fantastic job. She helped me choose the color and designed for my nails. I love coming here to get my nails done. I’ll definitely comeback.
Everyone here is very friendly and they do a great job on your nails. My tech was careful and it was fun chatting with her!
i went there, it only took about 10 mins top as a waiter. it took her about 30 mins to do my nails and she did them good, she was very nice. and it’s very cheap!
They did a great job! I will be going back regularly. Only complaint was that when she painted my toenails, she didn't go all the way down to the base. But, otherwise the experience was awesome.
They took great care to make sure my daughter had a great experience and was ready for her Prom!
There were very nice however, the girl used old tools on me that had been used on previous guests and not disinfected. Even the 4 way buffer had been used before. She used a foot file on my right foot then laid it on the floor before using it on my left foot. I watched her when I was done and she just rinsed them with water and put it back on a shelf. I should have stopped the service with myself being in the industry and knowing how important disinfection is. I was so stunned I couldn't even talk. I will be contacting state board on Monday.
Amy is the best. She helped me to choose and find the color, and was very patient. I’m ready to go on my vacation!
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Nice Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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