Quick Facts About Eternity Nails
Strengths:
1. Excellent customer service: Many customers expressed their satisfaction with the friendly and professional staff at Eternity Nails. The salon's employees were described as kind, understanding, and patient.
2. Fast and efficient service: Customers appreciated that their appointments were promptly attended to, reducing waiting times. The nail technicians were praised for their speed and ability to complete their work without compromising quality.
3. Skilled and talented staff: Multiple customers mentioned that their nail technicians did an exceptional job with their nails. They were praised for their attention to detail, precision, and ability to tailor the service to meet the customer's preferences.
4. Flexibility in payment options: The owner of Eternity Nails was willing to accommodate a customer who was concerned about the prices. She provided multiple options to make payment more manageable and expressed genuine concern for the customer's satisfaction.
5. Positive atmosphere: Customers found the environment at Eternity Nails welcoming and pleasant. They felt comfortable interacting with the staff and enjoyed engaging in conversations with them during the service.
Weaknesses:
1. Lack of appointment scheduling: One customer mentioned that they were unaware of the need to make an appointment beforehand. This suggests that Eternity Nails may not have a clear system in place for scheduling appointments, potentially leading to inconvenience for customers.
2. Nail damage during service: One customer mentioned that their nails were accidentally damaged at the end of the service. Although the technician fixed the issue, this incident raises some concerns about the level of care and attention given during the service.
3. Limited information regarding pricing: The lady who commented about the prices felt shocked by the costs and expressed her dissatisfaction. Although the owner tried to address her concerns, this incident highlights a potential weakness in the communication of pricing information to customers.
4. Inconsistency in customer experience: While the majority of customers had positive experiences at Eternity Nails, it is important to note that a few negative incidents were mentioned. The rude behavior of one customer and the incident of damaged nails may suggest that there could be some inconsistency in the level of service provided.
5. Lack of cuticle care during acrylic services: One customer mentioned that most nail salons trim cuticles during acrylic services, but this was not done at Eternity Nails. This could be seen as a shortfall in comparison to other salons and may affect customer satisfaction.
In conclusion, Eternity Nails has several strengths, including excellent customer service, skilled staff, fast service, flexibility in payment options, and a positive atmosphere. However, the salon could improve by implementing a clear appointment scheduling system, ensuring consistent quality of service, providing transparent pricing information, and considering the inclusion of cuticle care during acrylic services.
Best TL Reviews
Would definitely recommend this place!! I was a walk-in that is on vacation and instantly was able to get my nails done. All the ladies were very nice! There was a lady who walked in, and freaked out over the prices. The owner gave multiple options about how to pay and apologized she felt that way. The owner was very apologetic and asked if she felt she did not get the correct amount of care for the prices. The lady was VERY rude and ended up storming out (after making a huge scene). All in all, I feel bad that the owner was treated this way, and I would recommend this place to everyone. I will definitely be a repeat customer to the nail salon!
Went here after multiple friends recommended it to me. My nail technician was Daisy and she was friendly, super understanding, and fast. I got a heart nail design for homecoming and she did a fantastic job and even worked with me to adjust the shape of my nails and the shape of the hearts to exactly what I wanted. All of the other staff that I interacted with seemed just as friendly as well. I am really happy with the results and will definitely be coming back. Thank you Eternity!!
I was searching for a nail salon in the area, and decided to give Eternity a try--and I am so glad did! Daisy, the manager, was able to take me right away because she just had a cancelation (I didn't realize you need to make an appointment, will definitely schedule next time!). She was fast, professional, and my nails look AMAZING! Moreover, Daisy was such a delight, and I loved chatting with her! Will definitely be back!
Just had an amazing manicure and pedicure. Lee was so nice and professional. I stupidly messed up 3 nails at the very end of my service but she fixed them so politely and patiently, even though it was clear they were closing up. Thank you so much
I love Eternity Nails!!! This salon by far is the best in the area and I’ve tried many. Daisy is awesome & did an amazing job on my nails today, they turned out gorgeous!!! I also had a pedi done & Lydia was very good as well, precise, thorough & very personable. Daisy & all the ladies do a super job, they are all so sweet, you won’t be disappointed! I can’t recommend Eternity Nails enough!!!
Highly recommended! I’m in from out of town and this was the nicest manicure dip I have gotten. The ladies were extremely nice and careful. Thoughtful of what they were doing and it shows.
My manicurist was super sweet. She trimmed my nails in the shape I wanted. I picked a very light pink which can be streaky if you’re not patient. She did a fabulous job!
The place is amazing..Daisy is the best they treat you amazing and as like you are their own friends this is my second time going there and I honestly love it, they cut your cuticles when you are getting acrylic which most nail salon that I have been to do that
Eternity Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
Places
Other Places
15. D K Nail Salon