Quick Facts About Absolute Hair
Absolute Hair Place, based on the comments provided, has both strengths and weaknesses.
One of the major strengths of Absolute Hair Place is the talent and skill of their hair stylists, particularly Michelle and Chelsea. Customers rave about their expertise and artistic abilities. Michelle is described as the most talented hair stylist someone has ever known and is praised for her creativity and skill. Similarly, Chelsea's work is described as amazing and her team of stylists are said to be friendly and talented. These positive comments highlight the strength of Absolute Hair Place in attracting and retaining highly skilled hairstylists.
Another strength mentioned by customers is the friendly and relaxed atmosphere of the salon. Customers enjoy the atmosphere and find it a pleasant place to get their hair done. This positive atmosphere contributes to a positive overall experience for customers, making them want to continue going to Absolute Hair Place.
Additionally, customers appreciate the cleanliness and organization of the salon. A clean and organized environment is essential in creating a professional and welcoming atmosphere, and Absolute Hair Place seems to excel in this area.
However, there are a few weaknesses highlighted in the comments as well. One customer mentions that they made an appointment but found the salon closed when they arrived. This indicates a lack of professionalism and proper communication from the salon's management. Another customer also complains about a lack of communication, specifically regarding appointment scheduling. This indicates a major flaw in their communication system and raises concerns about their ability to effectively manage appointments and handle customer inquiries.
The negative experiences mentioned by these customers indicate a weakness in the salon's customer service and communication. The lack of communication, appointment cancellations without notifying the customer, and reliance on an outsourced answering service all contribute to a negative experience for these customers. This issue needs to be addressed by Absolute Hair Place to ensure a better customer experience.
In conclusion, Absolute Hair Place has several strengths including talented and skilled hairstylists, a friendly and relaxed atmosphere, and a clean and organized salon. However, weaknesses are present in their customer service and communication, as indicated by the negative experiences shared by a few customers. These weaknesses should be addressed to improve the overall customer experience and reputation of the salon.
Best TL Reviews
Michelle is the most talented hair stylist I've ever known. She is an artist in her craft and worth all the money in the world. Truly. I've been following her everywhere she goes!
Chelsea's shop and the people at work there is awesome great atmosphere great people a relaxed way to get your hair done I enjoy it so much and I have been going for quite some time even when Gail owned it best place ever
My cousin Michelle works there and never fails to impress me with her amazing hair styling skills! I've been getting my hair colored by her since I was 20 (currently 26) and I always love what she ends up doing with my hair! Hopefully next time I can get a roulette done with her!
I made an appointment for 1pm today and they were closed. But someone started playing music inside. terribly rude. They must think they’re kind of special. They will never hear from me again.
Michelle is amazing! She is a stylist who you can trust (I'm a newbie to hair color) and knows what she is taking about. She always gives 100% and I am never disappointed. Recommend her highly!!! Salon is clean and organized and staff are very friendly.
I have only ever had 1 person cut my hair so this was my first time going to a salon. I’ve never been able to make short hair work and they somehow made it work for me. Everyone there is very friendly and I had a great experience.
I’m incredibly disappointed in this business. There is a MAJOR communication flaw. Here’s the problem for anyone new trying to sign-on with a stylist at Absolute Hair. If you do not get the direct phone number of your stylist, it is very unlikely that you will successfully get an appointment. I had an amazing experience my first time going in and getting my hair cut. I was able to make an appointment a few months later with the same stylist a MONTH in advance only to have it canceled without my knowledge. I show up to my appointment EARLY after at least two phone calls to the business number throughout the month (and leaving a message with my number and a request for my stylist to call with SOMEONE WHO WAS NOT AT THE SHOP-an outsourced ANSWERING SERVICE!) only to find out the stylist had left/assumed I wouldn’t come/thought my appointment was canceled. I will NEVER use this hair salon again. What a DISAPPOINTMENT. Not only did I get told that my stylist “just thought I had canceled,” but that I was told it was paired with a family emergency.
Literally, ZERO phone calls, ZERO messages to me to get back to MY prior calls, but also no calls to cancel the appointment for a family emergency.
My suggestion: HIRE SOMEONE to do scheduling for the stylists that callers can work with. I cannot recommend you at this point.
Chelsea’s work is AMAZING! She has been doing my family’s hair for years and we LOVE her! She has a great team of stylists who are all so friendly and so talented! Support local business! Book now!
Absolute Hair thank you for always being the BEST SALON EVER! ❤️
Absolute Hair Info
Amenities
Health & safety
Accessibility
Planning
Today
Opening Hours
Monday | Closed |
---|---|
Tuesday | 11:00 AM - 08:00 PM |
Wednesday | 11:00 AM - 08:00 PM |
Thursday | 11:00 AM - 08:00 PM |
Friday | 11:00 AM - 07:00 PM |
Saturday | 09:00 AM - 04:00 PM |
Sunday | Closed |
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