Quick Facts About American Nails
American Nails place has a mix of strengths and weaknesses based on the comments provided.
One strength that stands out is the friendly and helpful staff. In the first comment, Eric is praised for being friendly and asking helpful questions about how the customer wants their nails to look. This indicates that the staff at American Nails place are attentive to their customers' preferences, making them feel satisfied with the end result. Additionally, the second comment mentions Tim doing a great job on the nails and the customer being obsessed with the outcome, indicating another positive experience with the staff.
Another strength is the creativity of the nail technicians. In the third comment, the customer states that they simply picked a color and let the technicians be creative. The customer was pleased with the results, indicating that the nail technicians at American Nails place are capable of delivering a perfect outcome even when given creative freedom.
Consistency is also highlighted as a strength in two comments. In the fourth comment, the customer expresses their ongoing satisfaction with Amanda's nail work, stating that they always leave with beautiful nails. The fifth comment mentions Phil's exceptional pedicures, consistently providing the best experience for the customer.
On the other hand, several weaknesses are mentioned throughout the comments. One recurring weakness is unprofessionalism. The sixth comment points out that the owner's elderly mother does pedicures and performs poorly. Furthermore, the lack of effective communication due to language barriers is mentioned, with the comment stating that understanding and speaking English is difficult for the staff. The unprofessional behavior of the staff, such as yelling and laughing among themselves, is also highlighted as a negative.
Another weakness mentioned is the mistreatment of customers. In the seventh comment, the customer mentions being talked to in a dehumanizing manner and experiencing rough treatment during the service. Additionally, the commenter suggests a possible racial bias, believing that the salon may prefer to service non-black customers over black customers. These negative experiences ultimately drove the commenter to switch to a different salon.
Lastly, the eighth comment expresses a horrible experience, including being burnt during the service and ending up with unsatisfactory nail results.
In conclusion, the strengths of American Nails place include friendly and helpful staff, creativity in delivering nail designs, and consistency in providing satisfactory results. However, the weaknesses consist of unprofessionalism, difficulty in communication, mistreatment of customers, and negative experiences of racial bias and unsatisfactory outcomes. It is essential for American Nails place to address and improve these weaknesses to enhance their overall reputation and customer satisfaction.
Best TL Reviews
I went here yesterday to get my nails done. They really looked terrible when I walked in. Eric did my nails. He was very friendly and he asked helpful questions around how I wanted my nails to look. I am very satisfied with the end result. Love the color and shape.
The best place I’ve done my nails in over 2 years!! Tim did my nails and I’m obsessed!! Will be back and will recommend to all my friends!
I just picked a color and let them be creative. Perfection ????
Some of the workers are lazy and when you tell them full set they try to force you to get fill in because dont wanna do extra work
I absolutely love this place. Amanda does my nails and never disappoints. Always beautiful ???? and Phil does the absolute best pedicures I've ever had. My feet are blessed to have him????????. Always come here, always will. 10 out of 10
This place is very unprofessional, the owner has her elderly mother doing pedicures and she is horrible. I asked for a gel set dipped tip in glider and the remainder a white color and when the tech tells me he is done my nails are all white. One can't communicate because they hardly can understand or speak English. They are all yelling and laughing among each other and it is very unprofessional. I walked out after paying the tech and not tipping him. I was very nice because I should have walked out without paying. Never again will i go back!
This place is horrible they talk to you like you are not even a person. In fact they don’t talk to you they talk at you. The nail techs does a lot of yanking/pulling on your hands. I honestly feel like they would rather service people that aren’t black than people who are. At one point I did like going there but one time my nail tech begin to make fun of me and it literally brought me to tears. I had worked a long day and was looking looked forward to getting my nails done. She kept saying that I was being difficult Although I wanted some thing done the right way and it just didn’t seem to work. I switched and got a plain color. In my mind it was simple and very easy to do but she complained every step of the way. All she would say is it’s time for me to go home I want to go home she was not concerned about being professional or anything. I never and I went back. Instead I went to a better shop called classy nails in Tinley Park and I have loved their work and the atmosphere definitely worth your time to go and try it out at least these people appreciate your service and make it known. Overall I say don’t waste your money at this American nails place!!
Horrible!!! I do not recommend. They burnt me and my nails look horrible
American Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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