Quick Facts About Angel Tips Nail Salon
Strengths:
1. Efficient service: Multiple comments mention how they didn't have to wait long for their service, especially on busy days like Saturdays. This indicates that the salon is capable of efficiently accommodating customers, which is a strength in terms of customer satisfaction.
2. Skillful technicians: Several comments highlight the expertise and skill of the technicians. Customers were pleased with the quality of their manicures and pedicures, even after several weeks. This indicates that the salon has competent and experienced staff members who are capable of delivering excellent results.
3. Competitive prices: One customer mentioned that they chose Angel Tips Nail Salon because of their reasonable prices compared to other salons in the area. This indicates that the salon offers competitive pricing, which can be a strength in attracting price-conscious customers.
4. Friendly and attentive staff: Multiple comments mention the friendly and accommodating nature of the staff. They actively ask for customer preferences and make efforts to ensure that the customer is satisfied with the end result. This indicates good customer service skills and creates a positive environment for customers.
5. COVID-19 protocols: One comment mentions that the salon follows COVID-19 guidelines and cleans stations after every client. This shows that they prioritize customer safety and adhere to health regulations.
Weaknesses:
1. Hygiene concerns: One complaint highlights serious issues with utensil sterilization and reuse, leading to a customer experiencing an infection. This is a significant weakness that raises concerns about the salon's adherence to proper hygiene practices.
2. Rude and unprofessional behavior: Multiple comments mention instances of rude and unprofessional behavior from the staff. This can be a significant weakness as it can lead to a negative customer experience and deter potential customers.
3. Messy and unskilled work: One comment mentions that the technician did a messy and unprofessional job, resulting in chunky and incorrect acrylic nails. This indicates that there might be inconsistencies in the quality of work performed at the salon, potentially impacting customer satisfaction.
4. Lack of organization: One comment mentions waiting at the salon on two occasions without being attended to. This indicates a lack of organization and could lead to frustration and dissatisfaction among customers.
5. Cleanliness concerns: One comment mentions that the salon is not clean, raising concerns about the overall cleanliness and hygiene standards of the establishment. This can be a significant weakness as it can negatively impact the overall customer experience.
In conclusion, Angel Tips Nail Salon has strengths in efficient service, skillful technicians, competitive pricing, friendly staff, and adherence to COVID-19 protocols. However, weaknesses in hygiene practices, rude behavior, inconsistent quality of work, lack of organization, and cleanliness concerns are areas that need improvement to ensure an overall positive customer experience.
Best TL Reviews
I was a walk in on a Saturday morning and did not have to wait for a mani/pedi. The guy who did my nails was phenomenal. It is two weeks later and my nails look like they were done yesterday.... and just regular polish! Not gel or dip! Will definitely come back when I am in town.
Angel tips salon the people are very friendly who work there. They did my nails beautiful the place is very clean and sanitize. I choose them over where I use to go I give it 5 stars.
Joy.P
I love this salon! I always get gel tips, and I started coming here because they had the best prices of the 10 salons I called asking. They're very nice to me, and while doing my nails they ask if it is the right shape I want. They let me know that if they are a shape I don't like to let them know. Plus, the manager told me that if one of them unexpectedly broke, I can come back and it get fixed with no extra charge. The shapes of the gel tips are great, as you can see in the picture. For what you get you cannot beat the price. every other salon I called charges $80 tips while here it is $50 (and $35 for refills).
Be very careful‼️⁉️ This place is the worst ever. They do not sterilize utensils well. Not only that, they also use them again with other people. For many years I was a client of this place and I did not realize this serious fault until something terrible happened to me. On September 10, 2020, I went as I did every 2 or 3 weeks to get my manicure. Since that day my life changed, there I felt that they made a small cut in the cuticle of my left thumb :( I never healed, months passed and always with infection until I went to a doctor and he prescribed antibiotics :( It didn't work they even destroyed me the liver. From there they transferred me to a skin specialist, with whom I was treated for a year with different ointments, etc. It didn't work either and my life continued badly with a lot of pain ???? frustrated and terrified. Finally in January of this year I They went to a surgeon! Last May 27, 2022 I finally had an operation and removed a huge infection that reached my bone ???? It's been 2 weeks and I'm still very sore and hoping that this ordeal will finally end because of incompetent people who he only cares about earning the money without having the care and hygiene that is needed (I wanted to upload photos of what my finger looks like but I couldn't try to ask for help to do it. My doctor told me to make a DEMAND But for now I don't want to do it. I think this is enough for them to open their eyes ???? and go somewhere else.
Rude rude rude these women over charge for stupid little things do NOT WASTE YOUR TIME OR MONEY so many nicer nail salons to go to with way better prices and their work is amazing way better job than Angel Tips I would give them zero stars is that was an option. Clearly the person who responded can’t read I never said anything about a gift card your lack of customer service is disrespectful your salon has more bad reviews than good and you have the audacity to comment on a review about a different situation. And your WORK is horrible I’ve been there for nails never came back wanted to try out to see if your workers can at least do a pedicure and clearly they can’t get that right so before going back and forth with someone about a terrible business your running take the time to educate yourself and your workers in decent customer service. I’d give your salon ZERO stars if that was an option.
The guy that did my nails didn’t even ask what I wanted just knew I wanted acrylics, asked shape and put way too much and had to file it all back down it was so messy and unprofessional. Once he asked what I wanted I told him I wanted a design and he got upset and started talking to his co workers and obviously seemed upset and started laughing at my nails. He told me it was going to be $25 extra for a simple design. My nails looked nothing like the picture and were extremely chunky. Wasted 2 whole hours of my time.
I dont know if different people took this place over, but it really went downhill. People dont know what they're doing!!. I waited there 2 times , nobody ever even attempted to get me in. I eventually left.
When I did get service there the girl didnt look old enough to be working. The place is not clean at all!! I think the board of health should check this place out. People who work there are rude and clearly dont want to be there.They dont use new sticks to apply wax for waxing. Unless you tell them to and make sure they use new sticks. This place shouldn't even be open for business!!
Nicole is my favorite tech. She always does a great job. The shop is good with Covid guidelines, cleaning stations after every client.
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Angel Tips Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 06:00 PM |
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