Arcade Fish Restaurant

+44 191 252 9140

252 Whitley Rd, Whitley Bay NE26 2TE United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Arcade Fish Restaurant

The Arcade Fish Restaurant has received overwhelmingly positive reviews, with customers praising the friendly service, fresh fish, and value for money. These strengths contribute to the restaurant's reputation and success. However, there is one negative review that highlights issues with greasy fish and cold chips. This weakness needs to be addressed in order to maintain customer satisfaction.

One of the notable strengths of the Arcade Fish Restaurant is their great friendly service. Customers have consistently mentioned the pleasant and helpful staff, emphasizing the positive dining experience. This strength sets the restaurant apart and creates a welcoming atmosphere for customers.

Another strength is the quality of the fish. Multiple customers have mentioned that the haddock and cod were the nicest and freshest they have had in a long time. High-quality food is crucial for the success of a fish and chip restaurant, and the Arcade Fish Restaurant seems to excel in this area.

The affordability of the restaurant is also a strength. Several customers have praised the value for money, mentioning the reasonable prices of the food. This is particularly evident in the positive review that highlights the "special" deal for fish and chips, bread and butter, and a cup of tea for £5.90. Such deals attract customers and contribute to customer satisfaction.

The cleanliness and comfort of the dining area is another strength. One customer specifically mentioned that the upstairs café was clean and comfortable. These aspects play a significant role in the overall dining experience and contribute to customer satisfaction.

However, there is a weakness highlighted in one negative review. According to the customer, the fish was swimming in grease and the chips were cold, resulting in everything being thrown in the bin. This suggests a lack of attention to detail in the cooking process, resulting in a poor dining experience for this particular customer. This weakness should not be taken lightly as it indicates room for improvement in the restaurant's food preparation and quality control.

Additionally, the location of the restaurant may be a weakness. As mentioned in one of the comments, the Arcade Fish Restaurant is located in an arcade and may be easy to pass by if customers are not aware of its presence. This could potentially limit the footfall and visibility of the restaurant, particularly for those who are not familiar with the area. Strategic advertising and marketing initiatives can help overcome this weakness and attract more customers to the restaurant.

In conclusion, the Arcade Fish Restaurant has several strengths, including friendly service, fresh fish, good value for money, and a clean and comfortable dining area. However, the restaurant should address the weakness of greasy fish and cold chips mentioned in one negative review. By addressing this weakness and implementing improvements in food preparation and quality control, the Arcade Fish Restaurant can ensure that all customers consistently have a positive dining experience. Additionally, efforts should be made to increase visibility and attract more customers to the restaurant, despite its location in an arcade.

Best TL Reviews

The restaurant offered a great friendly service! The haddock and cod were the nicest and freshest we have had in a long time. As the name suggests, It is down in an arcade and may be easy to pass by if you didn't know it was there. I'm glad we found it. Highly recommended. Thank you!

Great plate of fish & chips. Had the special - Fish & Chips + bread & butter + cup of tea. Ate upstairs in the cafe - very clean & comfortable. Great service & good food. Just the right size portion for me for lunch, even a little bit much for my wife. She asked for a "doggy bag" - happily provided. Fantastic value for £5.90 each.

I went into wait for my wife to have her nails done, I went to this chip shop in Whitley Bay, not only were they chatty whilst I waited my fish to fry when I asked for a take out on a very windy NE gale they said they were happy for me to eat in after I had paid for a take out. Me being me I said thanks and sat out in a gale eating one of the loveliest pieces of cod with a wooden fork I have had. No need to have wolfed it down as she texted me to day she was an hour late. Would definitely plan another visit when nails need doing again.

Whenever I'm doing any work in/around Whitley Bay, I always try and get here for some dinner. I only ever really get a portion of chips (with a sprinkle of batter). Every time I've been the staff are super chatty and very friendly. Called in yesterday with a work colleague - as usual, absolutely spot on. Best chips in the area I would say ????

Great restaurant. Friendly staff and great food. As it was 4 years ago I had fish and chips it woke my taste buds up. Well worth a visit.

Went in on Monday with my brothers after our walk. Great 'special' of Haddock & chips with bread /butter and cup of tea. Can't fault it and the girls who work there very pleasant and helpfull. We'll be back in a few weeks time, wouldnt miss it.

We’ve been looking everywhere for deep fried Mars bars and finally, we were definitely not disappointed. We were impressed with how reasonable the prices are and how friendly the staff here are. We’ve found our new favourite fish & chip shop, thank you.

This is the worst fish and chips I have ever had, the fish was swimming in grease and the chips cold. It all went in the bin.