Arlecchino

+44 1475 723915

68 W Blackhall St, Greenock PA15 1XG United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About Arlecchino

Arlecchino Place, once a favorite restaurant, seems to have experienced a decline in recent times. Several customers have pointed out the restaurant's shortcomings, allowing us to evaluate its strengths and weaknesses.

One notable weakness is the apparent decline in the restaurant's ambiance and decor. A customer mentions that the walls lack decorations that were previously present, giving the impression that the restaurant may be closing down. This suggests a lack of attention to detail or a loss of focus on creating an inviting atmosphere.

Furthermore, the limited number of tables inside the restaurant, only about five, can also be seen as a weakness. This may prevent the restaurant from accommodating larger groups or experiencing high customer traffic during peak hours. The lack of space could potentially lead to customers experiencing longer waiting times or even choosing to dine elsewhere.

Another weakness highlighted by a customer is the quality of the chips. According to their comment, the chips were not enjoyable, as the customer's daughter refused to eat them. Inconsistency in the quality of food items can lead to dissatisfaction among customers and a decline in their willingness to return.

Additionally, some customers have expressed disappointment with the pricing of the food. One customer describes the food as mediocre and suggests that it does not warrant the prices charged by the restaurant. This indicates a potential weakness in the value for money offered at Arlecchino Place. If customers perceive the food as overpriced and lacking in quality, it may drive them away and negatively impact the restaurant's reputation.

The comment regarding the owners' behavior towards customers using loudspeaker phones exhibits poor customer service. The issue here isn't just limited to having policies or preferences for phone use but also the manner in which it is communicated to customers. By lecturing and instructing customers rather than finding a tactful way to address the concern, the owners risk creating a negative impression and alienating potential and existing customers.

On the other hand, Arlecchino Place also receives positive feedback regarding its food and staff.

Positive comments regarding the food suggest that certain dishes, like the pasta and mac & cheese, are still enjoyable. The fact that customers state they would revisit or that the food is "very nice" and "great" implies that there are still strengths in the quality and taste of the meals provided.

Customers also acknowledge the friendly staff working at the restaurant. The positive interactions between customers and the staff contribute to a pleasant dining experience. Friendliness and attentiveness from the staff can create a welcoming environment that could potentially mitigate some of the weaknesses faced by Arlecchino Place.

In summary, Arlecchino Place has both strengths and weaknesses. While the restaurant seems to have experienced a decline in ambiance, limited space, and issues with food quality and pricing, it still receives positive feedback regarding certain dishes and the friendliness of the staff. By addressing the weaknesses mentioned, such as improving the decor, consistency of food quality, and reevaluating pricing, Arlecchino Place may be able to regain its status as a favorite among customers. Additionally, improving communication with customers and providing professional service can enhance the overall dining experience and retain customer loyalty.

Best TL Reviews

The place isn't as good as it used to be, only about 5 tables inside and no decorations on the walls any more (used to have large serving plates and things as decor) so looks like it's closing down. Food was nice enough, the 2 pasta dishes were lovely but the chips my daughter got weren't very nice and she didn't eat any of them. Used to be one of my favourite restaurants but just doesn't have much going for it any more.

Food mediocre, certainly not worth their prices. Owners made such a fuss about having phone on loud speaker even telling not to return .. Surely many ppl have hearing problems and have to loud speaker their phones.

Hurry up new owners so we can professional service.

Came here and had the mac & cheese. Garlic bread and chips.

Was great.

Very Nice food. Would go back

Great food and friendly staff.

Stopped in for a quick bite while in town for the night. Was an excellent meal and the staff was very friendly.

Great eaterie ,my Mrs swears by the chips n gravy

Had a mix up with my order, went back to have it corrected. Girl serving was absolutely lovely about it all, however, the attitude from the owner was absolutely stinking. Huffed and puffed the whole time I was in the shop and if the way he spoke to me is the way he deems acceptable to talk to customers he’ll never see another penny off me again.

Almost £6 for a steak sandwich with no steak is absolutely shocking.