Baldock Fish Bar

+44 1462 895287

16 High St, Baldock SG7 6AS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Baldock Fish Bar

Baldock Fish Bar has received a mix of positive and negative comments, providing an opportunity to evaluate the strengths and weaknesses of the establishment.

Starting with the strengths, the most frequent mention in the comments is the lovely staff. Customers appreciate the friendly service they receive, noting that the staff is always helpful and welcoming. This positive interaction enhances the overall dining experience and encourages customers to return. Additionally, there are compliments about the food quality, specifically describing it as "good" and "excellent." This suggests that the fish and chips are delicious and consistently satisfying. The prices are also mentioned positively, with multiple comments stating that they are affordable and reasonable. This combination of friendly staff, good food, and affordable prices creates a strong foundation for customer satisfaction.

Another strength highlighted by customers is the portion size. Many comments mention that the portions are generous, implying that customers feel they are receiving good value for their money. This can be appealing to customers looking for a hearty meal.

Customers further commend Baldock Fish Bar on easy parking. The mention of this convenience indicates that accessibility to the restaurant is a positive aspect, making it convenient for customers, especially those who may be driving.

On the other hand, several weaknesses have been raised by customers. One common complaint is that Baldock Fish Bar accepts only cash, not cards. In an increasingly cashless society, this limitation may discourage potential customers who prefer paying with alternative methods. Implementing card payment options could broaden the customer base and ensure convenience for all patrons.

A significant weakness mentioned is the quality of the food. One customer describes it as "soggy oily fish and chips" and states that it is expensive. Negative feedback about the food can deter potential customers and may lead to lost business opportunities. Additionally, the comment regarding tax payment raises a potential issue with the establishment's financial practices. It is unknown if these claims hold any truth, but allegations of tax evasion can damage the restaurant's reputation and trustworthiness.

Another substantial weakness highlighted is the reported discriminatory behavior towards a customer with a medical exemption from wearing a face covering. The comment accuses the staff of publicly embarrassing the customer and making them feel awful. This incident, if true, reflects poorly on the staff and the establishment as a whole. Discrimination or mistreatment of any kind can severely impact a business's reputation and customer loyalty. It is vital for Baldock Fish Bar to address this issue promptly to prevent further damage and ensure that all customers feel welcome and respected.

Lastly, it is important to note that one comment does not discuss the food quality but praises the fish and chips as the "best chip shop in the country." Although there is limited information in this comment, the hyperbolic language used suggests that the food may be exceptional. This positive feedback can help counterbalance the negative comments about food quality mentioned earlier.

In conclusion, Baldock Fish Bar receives praise for its lovely staff, good food, and affordable prices. Generous portion sizes, easy parking, and a standout comment about being the best chip shop in the country also contribute to their strengths. However, there are significant weaknesses such as the restriction to cash-only payments, concerns about food quality, allegations of tax evasion, and most notably, discrimination towards a customer with a medical exemption. Addressing these weaknesses, specifically the discrimination issue and reviewing food quality, would be crucial for the long-term success and reputation of Baldock Fish Bar.

Best TL Reviews

Lovely staff

Good food

And affordable prices

Great food, reasonably priced, good portions.

Great place for fish and chips. No cards only cash

Excellent food, excellent service. Use constantly.

Highly recommended. Easy parking.

Soggy oily fish and chips , very poor , expensive and cash only !!....

are you paying tax i wonder ?

Excellent food and always lovely friendly service

I have a medical exemption so I can not wear face covering , I made the staff aware and provided proof and they publicly embarrassed me and made me feel awful and ironically the staff didn't even have face coverings on.

Discussing behaviour.

Not sure how the food is as I was too intimidated by the staff to stay.

If you have a disability or exemption do not visit this place as they discriminate ,there is a much nicer fish and chip shop down the road where everyone is welcome and treated the same.

Best chip shop in the country and I've been to a few these chips are out of this world lovely bit of battered cod