Kwong Tung Chinese Takeaway

+44 1609 778008

11 Garthway Arcade, Northallerton DL7 8NS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kwong Tung Chinese Takeaway

Kwong Tung Chinese Takeaway has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided:

Strengths: 1. Friendly staff: The takeaway is praised for having friendly staff members, which enhances the overall customer experience. 2. Good quality food: Multiple comments highlight the great taste of the food, mentioning specific dishes like salt and pepper chips, curry sauce, and Singapore vermicelli. 3. Efficient service during Covid-19: Customers appreciate the takeaway's adaptation to Covid-19 restrictions, such as offering phone orders and home delivery. The delivery time of one hour on a busy Saturday evening is also seen as impressive. 4. Consistent quality over the years: Some customers mention ordering from Kwong Tung Chinese Takeaway for years and being satisfied with the food consistently.

Weaknesses: 1. Incorrect orders: One customer mentions receiving incorrect orders with missing portions or substitutes like chips instead of rice. This reflects a problem with order accuracy and attention to detail. 2. Decline in food quality: A recent comment states that the quality of the food has changed, making it no longer a go-to place. This suggests inconsistency in food preparation and overall quality control. 3. Poorly cooked and flavored dishes: Negative feedback includes overcooked spare ribs, dry and salty King Doo chicken, and slimy duck pieces. 4. Lack of variety: A customer mentions that the takeaway lacks competition and struggles to survive due to limited options in the area. This implies a lack of variety in the menu compared to other establishments. 5. Inconsistent communication: Some commenters mention difficulties in contacting other takeaways in town, but Kwong Tung Chinese Takeaway is commended for efficient phone service.

Based on the comments, Kwong Tung Chinese Takeaway has several strengths, such as friendly staff, good quality food, and efficient service during the Covid-19 pandemic. However, there are also notable weaknesses, including incorrect orders, a decline in food quality, poorly cooked dishes, and a lack of variety. The takeaway should address these weaknesses to enhance the overall customer experience and maintain a good reputation in the community.

Best TL Reviews

Great little take away, staff are very friendly, great food, salt and pepper chips are spot on.

Lovely curry sauce.

With Covid-19 restrictions they are doing a great service. Phone orders only, pay over the phone. Home delivery on a Saturday evening was an hour which considering it took me over 20 minutes to get through on the phone I thought was great.

UPDATE:

Had a bit of a run with incorrect orders lately, chips instead of rice, or missing portions of rice all together.

Disappointing. One star off and I’m going to take a break from using them.

LATEST: The quality of the food has changed, no longer the go to place in Northallerton.

Won’t be going back

Have been ordering from here for years and has been consistent great food, I usually order singapore vermicelli which is really nice and recommend ,but every other dish has been realy great to!

After using this place for over 20years tonight's meal was the worst I have had anywhere. Spare ribs were mainly fat, and the little meat on them was over cooked. The king doo chicken dry and way too salty. Sorry won't be using you again until some major changes and quality returns. Sammy you can and have previously done far better.

Great food, fast service. Excellent.

Had such a good experience here last night - the lady taking the orders was amazing - said food would take about 20 minutes (they were super busy) and when we walked past about 10 minutes later she actually came out to give us our food! Satay was a little salty for me personally but good sized portions of rice and chow mein - overall I'd definitely come back here if I was in the area

Delivery was an hour late... prawn crackers tasted old, bbq ribs were in a brown greasy sauce with no flavour, house special chow mien tasted of same greasy brown gravy ribs came in, sweet and sour Hong Kong pork heavily flavoured like sweet vinegar....will not use again...

Not my favourite.

I ordered King Doo spare ribs as a starter, then Duck with cashew nuts and boiled rice as my main.

I was expecting nice meaty bones in a long tray for spare ribs, but instead got little "party" type bones that had been fried in flour or something prior to sauce being added. Some tasted way past their best and were dry and crumbly rather than meaty and succulent.

I was hoping the main would make up for my disappointment, but that as well proved very poor. Instead of the lovely row of sliced crispy duck breast I was expecting, what I got was slimey bits of duck leg mixed in with vegetables. The sauce and veg were not too bad and the boiled rice was done well (only reason I'm giving 2 stars), but other than this the whole meal was a big disappointment.

Like most the takeaways in Northallerton, if there was any decent competition they would struggle to survive. But since the people who live there have little choice and know no better, they are stuck with substandard overpriced takeaways. Bit of a shame really, as I'm sure things could be much much better.

We tried the place in town that we used before - No answer on the phone.

I found another place online - Machine message saying they were closed tonight.

Almost giving up and having pie and chips instead , I gave this lot a go....

We were VERY impressed by the meal all round!

Hong Kong Chicken was lovely, Crispy Beef was nice and saucy (not just the same sauce used in other dishes) and not like the crunchy popcorn that you sometimes get.

Curry was nice and thick and had a hearty portion of Veg in.

The person answering the call was efficient, and delivery came within 30 minutes.

Excellent all round!